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It looks good, with a shiny stainless steel top, and curved sides in brushed metal (also stainless steel?). OK, it would have been nicer, in my view, if it was shiny all over, like the Dualits. It doesn't feel as solid as Dualits either, but then they cost many times the price, so it is unfair to compare them. No, this seems a good product (I've used it for about a week so far) and Russell Hobbs is a good old British brand.
It has a re-heat function, to warm up (unbuttered) toast which has got cold. That's useful in that you can just leave the browness setting you have normally (so you don't have to remember to set it back to how it was afterwards). That's the same for the 'from-frozen' setting.
The other thing which I find really useful is that you can lift the toast higher to get it out more easily. I've never come across that on other toasters, and if you're toasting smaller slices or whatever it's very handy - in fact, they could have made it come up even higher. It's also got a cancel button, but then again I think almost all toasters have that nowadays.
This compact toaster has brushed panels and a polished centre panel for a striking contemporary look / Features include mid-cycle cancel re-heat frozen setting and bagel function / Variable browning control lets you get your toast just right while a removable crumb tray and high-lift function makes it easy to use / Short name: Russell Hobbs 18096