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Bought this as my first contract phone, not wanting to be a lemming and get an Iphone I loyally stuck to nokia and bought this.
I regreted that decision every day of ownership...
It looks great and even after two years was still stylish and had people making comments such as "is that a new model".
It has a great deal of storage space even when compared to todays phones 32GB!!
However when it comes to actually calling people its a different ball game, it was extremely unreliable making and recieving calls for around a year when a software upgrade seemed to help slightly.
But very often when recieving calls it refused to answer them unless you flipped out the keyboard (which automatically activated speakerphone mode), then closed it again.
The internet was always very slow and not intuitive to use and being a Nokia it has few if any useful apps when compared to the Android or Appple offerings.
The battery was very good and lasted a good few days (my theory is because the phone is not that "smart")
All in all a stylish, well constructed phone that does not live up to its good looks.
Dont bother with this unless you are being offered one for free, and even then think carefully!
This phone starts off well with the large internal memory 32 Gig which rivalled the Iphone, the camera is also extremly good with a 8 mega pixel carl kiess camera. The phones good points end there. The phone then freezes a lot, the update did not do much to help the phone and sometimes just created more problems. I had a 24 month contract and had 5 phones in the space of 12 months and during this i had no phone while waiting for a new handset. With the large internal memory i did not want to use this case it made the phone slower or worse made it freeze more. I ended up paying my contract off early so that i could receive a new phone. The Ovi store did not give many decents apps for this phone unlike any android phone or an iphone. This phone was probably one of the worst phones i have had i nearly went back to using the Nokia 8310 i used to have.
The N97 is a good looking phone , it's a touch phone pluse it got a keyboard .the keyboard is very usefull , when your surfing on the web or your just sending an SMS . The N 97 got a 5MP camera , the image quality is good also u got a 32gb build in memory , it's alot. Those things I liked on the phone. The things I didn't like , it's slow and heavy and the battery life is low , the touch screen is kind of slow . I used it alot , and I was kind of disappointed . Every phone got he's downsides but this one got to many .I used the phone for half an year , and those are my adds and downside, if you still want to buy it , I would say look at some of the reviews and make your call.
Lets start with the good.
This phone i feel, is well designed i like the look of it and the way in which it flicks open to reveal that keyboard.
However that's where the good points finish. Now for the bad.
The operating system is awful
The phone is slow and unresponsive
The price is way too high for what you get
The touch screen is awful
But most annoying of all it is not well built!
For the first 6 months of owning this product i was really happy with it however that was not too last. I started to have problems with the touch screen, it would stick and not respond when you pressed it. Then the unlock button on the side would not unlock the phone, the screen would light up but you couldn't press anything, this resorted me to having to open the phone every time i wanted to use it. As the device was still under warranty i decided i couldn't deal with it any longer and sent it back to Nokia. It came back with a brand new screen and again it worked perfectly. But unfortunately this didn't last and soon enough the phone was back to its old ways of not responding. As time went on the phone got slower and slower and more and more annoying.
I have to say Nokia was very good with dealing with my problems and quickly fixed it however as it did not permanently resolve my issues i decided to sell the phone and purchase an iPhone instead.
I would like to think that it was just my bad luck with that particular phone but sadly i do not think that is the case and believe that it was a fault of Nokia's in the production, design and component choice.
I purchased this phone in October 2009 and was really excited by the design, storage capabilities and the incoporation of touch screen and qwerty in the same handset, unfortunately it never quite lived up to the billing.
Although the phone looks great, so many of it's features let it down.....
Firstly the software was very disappointing constantly freezing and crashing when trying to do most simple tasks. Then there is the un-responsiness of the touch screen which is pressure sensitive unlike an Iphone. Also the Apps available via the OVI store are a joke, there was the occasional useful one like Facebook or Twitter but so many that I downloaded didn't seem to work properly and downloading updates was like trying to crack a safe.
On the plus side it does have a decent screen resolution and 32GB of storage is pretty respectable.
Finally after about 9 months of use the qwerty stopped working.
I had this phone for a total of 2 weeks and in that time i had to send it back and send the replacement back. The problem was the phone's screen kept going blank which was possibly a software issue but after the 2nd time of sending it back 3 offerend me a w995. Hopefully this was just a bad batch that 3 got hold of and if you buy one now it will be fine, but just incase make sure you register your warrenty with nokia and keep it safe as without a warrenty you cant send it to nokia you would need to take it to a nokia agent for repair. What i seen of this phone was good, the touch was nice and responsive, the music volume was great and the call quality was great. It also had some cool apps like nokia maps which was handy. Battery wise i only had to charge it once in 2 days although i didnt have it much longer but was happy with battery life.
Why would I mention another phone in the headline ? , well - I bought the N97 back in 2009 , before I had an iphone. I like the QWERTY keyboard setup and was a long term Nokia fan so expected good things.
It is a nice looking and felling phone - the hinge is strong and snaps shut very snugly. This is no surprise, my N95 I had before this phone was similarly well made. As for the actual workings of the phone, the OS is slow - not all the time but it does have a tendency to 'stick'.
The keyboard is a little too small with not enough key travel - at the time I had not used a 'virtual' keyboard' now I have an iphone I do all the time and prefer it (can type faster) than a physical one.
Battery life is good , lasting several days of heavy use - browsing , games , music. Nokia's UI is past it too be honest - there are better competitor phones out there.
I was so excited to get this phone - so excited I spent an extra £50 so I could get it on my contract when I upgraded. So imagine my disappointment when after an initial period of being everything I hoped for, it became the bane of my life. I can honestly say it became the worst phone I'd ever owned.
It would frequently crash - both freezing and switching off randomly. It would massively overheat in the middle of phone calls, to the point it hurt to hold it, even if it was a just a 2 minute phone call.
The signal was the other main concern; and it wasn't a provider problem - I checked, frequently. I would frequently not receive texts, even though other family members on the same provider, in the same house could receive them fine. If it wasn't overheating and switching off mid call, it would lose signal and cut out - good job I was never in a situation where it was vital a made a call.
My only plus would be it was a beautiful design, and very sturdy - just a shame it wasn't the same internally.
I was doomed from the very beginning of my Vodafone contract when I got this as my free upgrade. Touch screen has just been the new, revolutionary technology at the time. The emergence of the Iphone, but only on Contract made me choose the cheaper alternative, the N97.
What a bad mistake it was. However, there were certain aspects to the phone which are good, even at todays standards of technology. But when outweighing the negatives to positives, it is very imbalanced.
The camera is exceptionally good. With 5 Megapixel, you can take photos to perfect clarity. Taking the photo was a bit tedious, with the side button not functioning to its best capabilities. It was often very slow to load the camera, but once it started whirring it was a very good application.
Another good thing was the fact that you can play Iplayer on it. I found this very useful, especially if I hooked up to a free WiFi zone. I found myself able to watch anything on the move
There is also a lot of memory available, so I was able to put ALL my music on the phone. You also get speakers with it, which are pretty decent if you want to play music loud.
The slideable Keyboard was very useful & often a life saver when I could no longer resort to the abhorrent touch screen that they give you. However, the keys are very close together which made texting a living nightmare.
Symbian. That's all there is to it. The technology that Nokia uses is horrific. I found myself waiting for ages, just to get the phone to load. When I filled my internal memory card up, the phone got slower and slower. Just the whole interface was horrible & slow. It took forever for facebook to load up & getting around the phone took its time.
Touch-screen: Made of cheap plastic, unlike iPhone's glass screen - texting with the touch screen was nearly impossible. Often it was unresponsive & often very delayed. Trying to take a photo with the aid of the touch screen normally never worked.
Robustness: Or lack of it. Very weak phone, due to the sliding keyboard. I was always very worried that it would break on me. The screen was very weak due to the perspex and this led to the constant worry of it breaking. What's worse was that you couldn't even buy a proper case so you were always under the threat of it being broken.
Expense: For a touch screen phone, the n97 was a very expensiv purchase, because it was one of the first.
here to begin with this phone! So many problems and bugs it's unreal but yet I still love it. I have had many Nokia phones over my time right back to the classics of the 3210. I had slightly gone of Nokia with the lack of touch screen capabilities so as soon as I saw the N97 hit the market I was instantly interested.
I shopped around and found Vodafone to have the best deals and took out the usual all signing all dancing contract and away I went to explore the phone.
That's where it all went wrong; the phone was a big let down right from the start with constant firmware updates and fixes to drive any computer tech geek insane. First off were the signal problems, no matter where I went I would always have poor signal and that's not because of Vodafone. I could stand next to my GF who had a different phone on the same network and she would hit full signal where I was lucky with 1 bar. All aside they fixed the problem with another patch but it's still not the best.
The phone is a flip out phone (See picture) and I find the QWERTY keypad very easy to use and fast with typing which helps on the text and internet. If you don't want to use that then the fully functional and responsive touch 3.5 inch screen which I find very easy to use as well. It does not come with a stylus however but one for the Nintendo will do the trick as the screen is not heat sensitive like many about. The phone has a 5 megapixel camera with a duel LED flash making photos that extra bit special.
Nokia realised their version of the Istore called Ovi where you can download applications ranging from games, music, videos and all your wild and wonderful apps. Many are free for the fun users but some also have full versions you have to pay for ranging in price of 50p-£5. If you want an app for something then chances are its there.
Films and music are brilliant on the phone with a high resolution screen and quality audio you wont be disappointed and supporting a Hugh 40G internal hard drive and the option for 16G more in a SD card space is certainly not an issue.
Battery last a whole 2 days if your lucky! I have to charge mine every other night or i will be in risk of the battery dying on me throughout the third day. I found it usefull if your a driver to by a hands free setup which also charges the phone while plugged in which always kept the juice topped up.
I had some problems with the apps installing forcing me once to take the phone in for repairs as it simply refused to turn back on although a simple firmware update sorted that out yet again. I have problems with Facebooks app not connecting all the time even when i'm using the WiFi but being able to upload photos directly from my phone makes me happy.
The slid button on the side of the phone which is used to unlock the touch screen did break on me once and is a common problem with them which forced me to only use the phone with the keypad. It was fixed sharply however but always more hassle then you want.
The fully browsing internet is something I love as well, ever website you need is available in the full form it should be! None of this mobile internet friendly sites that cut everything out. YouTube is smooth and Twitter is always up to date.
Over all I do love the phone for general use but Nokia really did fail hard with this phone. Let's hope the next will be better or of to the Iphone I go.
The flagship of Nokia since June 2009, although now replaced by N900 and N8, I must say N97 is the most beautiful phone I've ever owned. Well, very narrowly followed by Nokia 8800 Sirocco.
So I sold my Nokia N82 and LG Viewty Smart to purchase this, Nokia N97, White version. At the time of purchase (November 2009), this was one of the best handsets you could own.
Now, not even close. But this is what I can say about this misled beauty.
Why N97 is still special:
- 3.5inches screen with both proximity & accelerometer sensors. For those who don't know, Proximity sensor is for the phone to switch off when held against your cheeks, to prevent interference of your skin to the touch-screen when on call. Accelerometer is a sensor that detects the orientation of the phone, so that the screen switches between portrait and landscape views automatically to the changes in the environment.
- QWERTY keyboard - now I'm someone who's still unhappy about the whole touch-experience. I love to have everything touch, I love the idea, and yet I have not found a device capable enough for complete satisfaction - except iPhone, I'm so reluctant to admit (I have a little problem with Steven Jobs), and yet I cannot lie about these devices. But, QWERTY keyboard on N97 is just brilliant, for texts, emails, browsing. Responsive and quick enough to deal with text inputs, which would have been a nightmare with the resistive touch-screen on its own on the N97.
- 5MegaPixel Camera - with AF (autofocus) and Carl Zeiss lens, the camera equipped on N97 will not let you down. I have to say most of Nokia cameras in the past have terribly let me down, for instance, Nokia Prism, 8800, E65, E71. Please never believe all the adverts or spec that states it's 3.2MP, 2MP, etc, because you should know that a mega-pixel of a camera does not determine the quality of your images - the processor, sensor and lens do. On N97, these have be refined and do produce images good enough to be compared to compact cameras. You can change your settings to suit your needs, 2mp, 3.2mp sizes, or even take pictures with the front-face camera, which is VGA quality of 640 x 480, if you love taking self-pictures or for video calling.
- GPS - Nokia Maps is free, and it's great, like Google Maps, it is a real alternative, not a last-option/choice. GPS will work without assistance, that is without A-GPS. This is important as most of the phone won't work on its work, without it. A-GPS is a little something which helps GPS module of the phone using the internet, for more precise location determination. N97's GPS will work without it in large cities (though initial pin-point set up may take a while), so if you're worrying about wasting your DATA then this is one solved for you (Of course if you have unlimited DATA plan, then may as well use it as it's much quicker to set up with A-GPS).
- Internal Storage - N97 is equipped with 32GB of memory, now that's a lot. Nowadays you won't find phones having this any more, as it seems that it was during the N97 era that flagship phones entered the competition with large internal memories, notably N97, Samsung Omnia, iPhone 3G/3GS. Though currently it is hard to find any with such a big boot, that's probably because from user-experience that informed these big companies that people don't need a sea of memory, and mostly 8GB is enough - though having said that Apple is still convinced with their iPhones, it's appropriate to sell 64GB versions - well that's because they have 'iPods' inside.
- Battery life - considering the 3.5inch screen, battery life is great. It will withstand long calls, and a day's usage. Having said that, don't be led to believe that it will run for days. It won't.
Why you should avoid N97.
- Touch experience - resistive screens are a real pain, and when you go for a touch phone, go for capacitative - which tend to be more expensive. The screen on N97 will get you by, and especially useful in cold weathers we're having, as we'll be wearing gloves when capacitative screens won't detect your input with clothed fingers. However, this experience is fixed by N97's QWERTY keyboard - oh thank Goodness it's there.
- Processor & Symbian. 434MHz ARM11 processor on Symbian v9.4. Here are the 2 problems. Touch interface Symbian required more power than the frimsy 434MHz. I don't quite understand why Nokia only employed such a small engine to power the phone, where it would have been clear in their labs that 434MHz would be nowhere enough. Even with 1GHz, it would not have been perfect. So these imperfections, which were, lagging, bad-response, crashing, and slow for everything were becoming problems. It has to be said, in the very beginning (i.e. when you reset/format the phone), it may seem that the phone is coping ok. After a while though, you won't be too happy. It must be also noted that, it's not as terrible as I may be making out. You can get by; it's not like you press an application and it'll take few minutes to open, no just few seconds, but having a flagship phone should not make you wait that long. Plus, with longer use, and with the memory getting filled up, these seconds will stretch.
In terms of using Symbian - you may like it you may not. First off, it will do everything that a smartphone should do - emails, internet, Sat Nav, music, videos, you name it. So what is the problem? Now you put it like that, there isn't really - except for me, the interface was too dull, archaic, and it was the same old look as... any other symbian! For years and years, it has not changed (apart from the homescreen). There's no fun factor. And this is a real shame.
That's it. Those were the bad points, and really, I could not live with them, when there were alternatives around which could fix them - for example, HTC HD2, Samsung Galaxy S, iPhone, Blackberrys. But N97 is a beauty, and what wonderful design - what a pity that Nokia made use of this design with their such old-fashioned technology. Think about a 1GHz processor with Android Froyo on N97. I don't think I would have let it go so fast.
Now you can get the phone for around £200 or even less. Considering the price... it's not so bad now is it! But make sure you look at the alternatives, and know what you really want in your phone.
I got this phone about a year and a half ago and at first I was very impressed with the amount of things it had pre-installed on it such as the ovi store.
After a few months this phone seemed to get very slow and non-responsive having not installed much onto it.
Also the side locking button broke off totally resulting in me having to send it away.
The menu options can be very confusing especially when coming to update the software for which there seemed to be new software available for this phone at least once a week due to the problems nokia were experiencing with the Symbian software.
I forever had to reset the phone by taking the battery out of it as the screen would totally freeze up.
The ovi store pre-installed on the phone was okay for downloading applications but there weren't many that were free.
I also found this phone to be very big and heavy.
If I was to go back in time I would not have got this phone.
I got this phone with my upgrade when it first come out last aug, i have to admit i was impressed by the stylish looks plus the whole touch screen and a keyboard...however it was all doom and gloom i ended up changing my handset 8 times with m,y network provided due to techinical issues, the screen kept freezing, internet not connecting the nokia maps would not load the problems go on and on, still today i have many problems with the phone, i've actually put this into writing to nokia who had said it may of been a bad batch but eight handsets too me is rather excessive, it's a nice phone but not up tp scratch with its technology...
I've ended up buying a cheaper phone to tide me through until my upgrade, this has put me off purchasing another nokia in the future, i'd be very weary.
I have always been a bit of a Nokia girl where phones are concerned, but for a while they had lagged behind a bit in the touch screen mobile market, continuing to release hard button devices. It is no bad thing to continue to release non touch screen phones but I believe it's good to have the choice between the two as one size does not fit all where mobile telephones are concerned.
I was pleased to see the N97 get released, as I had failed to find a decent phone to use since my N95. All phones seemed to fall short in one are or another so I had high hopes for this model, hoping that finally I would have the perfect phone once again - especially after paying hundreds of pounds for it. Unfortunately for me, after over a years' worth of use, it appears I was a little bit *too* hopeful as this phone has a massive amount of issues that come along with it.
I was initially really pleased with the phone; the touch screen seemed responsive enough, using resistive touch screen technology. This means you can use an inanimate object to select items on the screen, a stylus was provided for this however it fell short in that they did not include a little area inside the phone to store the stylus (which they had previously done so for the 5800 mobile phone) so I usually just used my nail as it felt more precise than my suddenly fat fingers - of course they're not really that fat, they just suddenly seem it when using a lot of touch screen phones' qwerty keyboards. I will say this though, the Nokia software (onscreen) keyboard was brilliant, much better than I had expected considering it has its own slide out hardware keyboard and I've found that I barely use the hardware keyboard as it has small keys and is fiddly to hold and type at the same time in my opinion! This is a shame as this is a big feature and selling point of this phone.
I must admit, another big draw for me was the addition of a massive 32GB internal hard drive space that was still expandable by means of Micro SD card. This meant I could put my 8GB card into it and thus have 40GB space available to me, perfect for a large chunk of my music and enough room to take photographs and not have to worry about running out of space. I believe you could put another 32GB Micro SD card into it, and therefore make the space into 64GB if you wanted.
I loved the addition of the Ovi store, already integrated into the phone as it makes downloading and installing software (apps, games, themes etc) very easy to do. I will say though that the apps seem to be more expensive than I have seen a lot of similar iPhone apps for but I understand that they are different phones and of course will have these differences. There are a variety of free games but usually not totally amazing ones, but probably enough to get by on for the less enthusiastic gamers/downloader.
The N Gage application is quite good from my experience but the games are expensive for what they are, and for the fact that you're generally only going to use the phone for 12-24 months depending on your contract length, since it appears that you can't transfer them to a new phone. If I buy a new computer, I can install my previously purchased games onto that, no problem. This isn't a problem just with the N97, but I did think it was worth a mention whilst I was mentioning the gaming/N Gage.
I loved that it had the Facebook application already installed on it but I did not like some of the other software also included pre-installed on the phone. What made this worse is that about 2 of them are impossible to delete and are still to this day taking up a portion of the already miniscule internal memory available for the phone as the 32gb is actually like an additional 'drive' on the phone, so to speak which seems stupid given the tiny 'C' drive on the phone! There is one upside to this problem that you can uninstall the apps that it will allow you to and reinstall them on the 32GB drive, although why they didn't ship it like this I will never understand. This doesn't solve the problem though as I am still left with a tiny amount of spare space on the drive, not even enough to put all of their software extras on that are offered with updates!
I liked the widgets on the home page, the ability to have Facebook updates scrolling and refreshing was appealing to me, as was having the weather showing at a quick glance right there. Widgets can be fairly easily personalised and there's quite a lot of choice of even just the basic phone functions such as music player, calendar, favourite contacts etc plus other things like BBC iPlayer (which incidentally NEEDS a wireless connection to run; so no using it on the go with your data packages from your providers) and twitter etc.
The thing that bugs me though is that these widgets fail quite a lot, I get error messages with Facebook a lot which is quite annoying and I usually use Facebook via the browser now to try and avoid the issues. The phone in general seems quite buggy and littered with problems that it shouldn't be. For instance now when I try and use Ovi Store I get told I have to upgrade to a newer version... all very well, except it will NEVER do the update and will always fail before I get half way with it. This means I can't use any new apps that come out because it won't let me, which seems like a big chunk of the phone usage is unavailable to me. I got told by Nokia to try and install updates, which I did and it did not solve the issue. They then told me to reset the phone, which I also did and it still did not work! They say they see nothing they can do with it because it doesn't appear to be a hardware problem so it seems they just want me to live with it... luckily I am due a new phone in October so won't have the problem anymore as I won't be using this phone after then!
The browser is also a bit of a sticking point with me also as it crashes and is not very easy to use the multi window/tab option like I had found with my previous windows mobile phone and can also freeze a lot too. I downloaded opera mobile for the phone as that seemed to be a truer multi window browser but I found that to be too slow at loading pages etc.
The battery life is not great at all, you can't use it much before it needs charging and it seems if you're ever unfortunate enough to have your battery completely die on you that you're going to have some issues in getting the phone to even come back on again, let alone charge up. I have had some big struggles with this, sometimes with my mobile being turned off for days because of the problem. It is apparently named the white screen of death as the screen turns white and does not change, to get the white to go you have to remove the battery and keep trying to turn it on using this method until either one of you gives up and either chucks the phone away (the owner), or decides to finally work (the phone).
If you are having this problem there are a few possible things you can try to see if it will help if you do a google search using the term 'Nokia N97 white screen of death fix'.
Something that REALLY drives me mad is the side lock switch that is used to lock and unlock the screen. It can take many attempts for the phone to acknowledge that you have used it and either lock or unlock the screen as applicable at the time. Sometimes it seems that the phone is just being incredibly slow to respond to the 'command' and at other times it just doesn't even acknowledge it at all.
Phone calls are generally ok, the reception and clarity could be improved but it's perfectly acceptable more often than not, and could sometimes be down to the reception in the area rather than the phone antenna.
Music and video playback is great, the sound goes loud enough and the quality is perfectly fine. The camera isn't the best I've had on a Nokia phone - the N95 is easily a LOT better than this one, which is a shame as I thought things were meant to improve as you released new technology, and at a lot higher cost! I found that I would prefer to take a separate dedicated camera to special outings as the camera on the phone just didn't cut it, plus it wore the battery out a lot quicker. This is not something I had to do with my N95 though.
The photo gallery is quite good, it's nice to swipe your finger across the screen to go through your pictures, though it's just a shame I don't have as many pictures go to through on this because of the aforementioned reason!
The Nokia maps application that comes with the phone is fine, but I must say I do prefer to use Google maps for the most part as I became used to that when I used it because Nokia charged for their navigation service, but Nokia Maps Navigation appears to be free now, so that is a big bonus as I really begrudged having to pay extra money for something like this on a phone I've already paid a fortune for.
Things like settings, messages, calendar, contacts and music are still much like you'd expect with a Nokia smart phone except with the added functionality of the touch screen interface. Games and applications menus are now separate in the main menu page but not all are sorted into the correct menu but this is easily sorted, and I much prefer having my games and applications kept separately as it makes it easier to find things I need.
I had thought that maybe I had a dodgy phone and that all others may be perfectly fine, but most of the people that I know who has one have the same problems, and other ones that I've not encountered yet. We all feel that Nokia hasn't thought some things through too, like the internal memory issue and things like the multi window in the browser, a copy and paste function that is better than the one provided etc. I think for such an expensive purchase, it should have fewer issues and bugs, more functionality and frankly a better support system for when your phone does go wrong as Nokia never seem to care once they have your money and custom.
All in all this phone has been quite a disappointment, I am looking forward to replacing it in October which is something I never imagined I would feel about a Nokia phone as although it's always nice to get a new phone, I've never been counting the days until that day comes like I am now. It's a real shame; this phone could have been so much more than it turned out to be, and I am aware that this is still early days for their touch screen devices but if it's released it should still work better than this. I just hope that Nokia have the sense to learn from their mistakes for their next releases but for now I think I will be looking for a different manufacturer for my next phone and won't go back to Nokia until I know for sure that their handsets are worth the premium costs that are usually involved.
Full specifications for this phone can be found using the Nokia site: http://europe.nokia.com/find-products/devices/nokia-n97/specifications
I got the N97 with my t-mobile contract last August. Now when it first arrived I thought it was quite big, some of my friends have referred to it as a 'brick' but to be honest if you want a cool phone that does a lot then it doesn't really matter! I don't find the size that much of an issue now. Moving on from the size I think the N97 is a great phone! It has all you could ever want: Bluetooth, 5 mega pixel camera, a 2 mega pixel camera on the front, applications like youtube, BBC iplayer, amazon and facebook and cool things like a dictionary, adobe PDF, Nokia maps and quick office. These all make the phone really cool but the two main reasons I bought this phone was because of the QWERTY keyboard, this gave me the option of using the touch screen and the QWERTY keyboard. The other reason was because it was a Nokia, I loved Nokia phones ever since the 3310 (yes I can hear people saying "oh what a cool phone that was!" They are easy and simple to use and one of the best type of phone brand out there. So if you want a cool, easy to use phone but don't have loads of money to spend on a iphone then go for the N97!