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Allow me to waste no time getting to the crux of things. I love this phone, it will have a place in my heart forever, but it had one absolutely fatal flaw, and for that reason should not ever be considered as equal to an iphone.
The design is one of it's two great strengths. Some people dislike the controversial bend in the lower fifth of the phone. I adored it. It made this device feel like a little slice of the future. A "do all" device in the palm of your hand that looked and felt like something from a sci-fi program. Holding it in it's portrait mode felt so right that I was prepared to over look the slight strange ergonomics when turning it in to it's landscape mode. The design also protected the phone from table based scratches. You could slam this puppy down to terminate a call with the full force of your burning rage. It could take it. You could drop it down a flight of concrete stairs, I did... it bounced for a very long time, but the screen never went anywhere near the floor.
The phone's second strength is it's operating system. Phone OS (operating system) reviews always talk about the money that can be saved on android's open app market, and the ingenuity that it allows, they talk about the comparable fluidity of the Iphone, and they talk about the difficulty of developing for different devices on Android, but they never seem to discuss the one detail that really matters to me, the flexibility of the operating system itself. Everything on android is customisable and configurable, and most of these changes can be made without installing free, or paid for, third party applications. There are so many menu's and sub menu's of options; if you want to do something, it can be done. I used an iphone for a while. I liked it, until I started wanting to personalise that experience, and then IOS fell apart from me. I also love designing my own screens and choosing widgets. I didn't at first, but now I use it to increase my productivity and organisational capacity at work fourfold (yawn worthy I know, but critical in my life)!
Android is a particularly relevant element when considering this phone, because it was really the device that brought this blossoming operating system to a wider audience, with HTC's "touch sense" adding the required cosmetic flourishes that had been previously lacking. Unfortunately, this is where the phone also starts to fail. You see, for me, it was simply too slow. Processing power was lacking, and so the browsing experience, despite several updates, was simply never swift enough. It stuttered, and hung, and sometimes when typing a text message - the most processing consuming task of them all - the phone would be a clear 2 or 3 seconds behind you, which was extremely frustrating.
The battery life was also far from perfect, and if you were playing music and accidentally pulled the headphones out, your music would continue playing, and be shared with world at large. A shaming experience for those of us whose taste can occasionally border on the mortally embarrassing (I speak of myself)!
The lessons I learned from this phone were:
1) No-one likes the band Europe as much as I do, or finds it attractive that I sometimes listen to the final countdown on the train to work.
2) A touch phone running android needs to have at least 1ghz of processing power. I have a HTC Desire S now, and as well as rectifying the headphone problem, the extra processing power has also made lag a thing of the past. When you buy your Android phone, I really recommend you take processing power into account.
So the HTC Hero. A true Hero for introducing us all to Android, but sadly a flawed phone from day one.
==The Producer of the Product==
==The Target Audience==
Anybody who is after all the fun benefits of a smart phone that is running android so they can have all the great apps, without forking out a ton of money and putting yourself behind. Is fully touch screen so would only suit people who like this fact. Suited to new mobile phone users, new smart phone users or somebody who wants an all round device.
Shops sell these phone at all different prices but I picked mine up for £50
==Is the product for you? ==
This phone does what is expected of it and more. It does the basics such as ringing, texting, alarm etc, can store mp3's etc, can access thousands of apps on the market place for free, and has wireless capabilities, a highly responsive touch screen, a 3.5mm jack so it can be used as a media system or with any type of standard headphones and runs on the 3g network so you get incredible speeds. If this is what you seek in a mobile phone/entertainment device then this is the product for you.
==The product in one==
Having had this phone for 3 years now I have come to learn about every feature there is to know about this phone. The phone offers many aspects as to why it should be the phone of your choice, and it also offers quite a few reasons as to why you might want a higher spec'd mobile phone.
One of the first things to mention about this phone is its 5 megapixel camera located on the back of the phone. Now usually we would all be pleased with 5 megapixels and don't get me wrong it does take crisp photos - but only in well lit areas. As it becomes the evening or even night time and you try taking a photo with this phone you literally have no chance, there's no night camera and there's no flash so there's no way around it unless you're going to carry a torch around with you which I very much doubt. If you do take a photo then you either won't see it or it will be really blurry and show loads of pixels. One semi - decent aspect to the camera is its autofocus. This is useful as it helps you find whatever you are focusing on and make it more prominent in the photo giving you a better quality of photo, still nothing worth talking about though.
The next thing to mention is just how good it is having an android phone. For me android is definitely taking over in the mobile world, by far out weighing any opponents. There is so many free apps and games to download off of the market place that you will always be left with endless fun, you can even create your own games and apps and upload them yourself which is pretty cool I think. The phone can support a micro SD card up to 32 GB so if you put one of these in then you would be left with a pretty hi-tech smart phone. The phone internal is pretty rubbish not even half a gigabyte which means it's pretty useless when some apps can be a gigabyte alone. One thing to mention about the apps is as the app world is constantly been updated some of the games aren't really compatible with the phone and when you try and play them they are really jittery and pretty much unplayable.
When holding the phone in your hand it does feel pretty solid, as if it is well built, which I must agree that it is because within the 3 years I have had this phone I have no once had any problems and there is hardly any scratches on the phone and I'm quite careless with my phones sometimes so this must show something for the durability of this phone. It's slightly thicker than a lot of phones today and the weight is just average but even so it is a nice comfortable phone to hold in your hand especially with its unique shape. The screen is a massive 3.2inches and when I say I massive I mean because for a phone made in 2009 its screen size is still by today's standards pretty large, which is what people want on their phones now, it also offers multi-touch which phone are still only becoming now which is useful for when playing games or zooming on certain pages or pictures on the phone. One thing that does let it down about the shape is when it's sat in your pocket because the flick on the bottom either digs in to your leg or digs out of your jeans or trousers.
One of the biggest things to let the phone down is its battery. You literally have to charge it daily sometimes before the end of the day if you dared to use your phone. This actually does ruin the phone for me in a way because the phone is designed to play games yet you will only be able to have a couple of hours so you can't use the phone for more than one thing, and if I wanted on or the other I would just buy a PSP for games and a cheap mobile for calls but I wanted an all in one phone and I get lumbered with a phone that can't do anything more than ring a few people a day. It's worse if you intended to use this phones GPS which is good whilst it works, you can use it just like any satellite navigation device, but it will drain your battery so once again this phone is no good for long journeys.
The wireless connection with this phone is pretty strong, it actually detects more access points than my Apple Mac, and this is something that actually doesn't drain this phones battery. Still it can be pretty useless as most people have an all you can eat data plan on their phones, especially if they have a smart phone like this.
All in all I would say this phone is a good phone, especially for people just starting on their first smart phone, but I do not think it lives up to its title the "I Phone killer" at all.
==How does it compare to other Products?==
Compared to products within the HTC Hero's price range then this phone does actually top all these other's, when it was first brought out this phone was labelled the I Phone killer and was what all of the HTC fans had actually been waiting for, I think now it is a slight disappointment and doesn't really live up to that title.
==Does the Product Achieve its Purpose?==
The Product achieves its purpose in providing a cheap; fully touch screen mobile phone, with many capabilities with a lot of room for improvement through updates. Some aspects weren't quite reached properly for example some of the games that can be downloaded off of the android market are extremely laggy on the phone even when nothing else is running at the same time so this is a big let down when there is certain games you want to play, the game for me was "Angry Birds - Space" and "Tiki Kart 3D" Both of these games were to laggy to play.
==Breaking it down==
* 2g or 3g Network
* Dimensions - 112 x 56.2 x 14.4 mm
* Weight - 135g
* TFT Capacitive Touch screen 65k Colour
* Screen Size - 3.2 Inches
* WLAN, Bluetooth and USB
* 5 Megapixel Camera with autofocus
* Video Camera
* Android OS 2.1
* GPS Supported
* Java Supported
* Battery - Standby (2g) 440 Hours (3g) 750 Hours - Talk Time (2g) 7 Hours (3g) 8 Hours
==How to Improve==
I would increase internal storage as there is a lot of apps that could be downloaded and this doesn't let you use its full potential and to make the phone even better I would increase the processor speed and the memory but at the same time these aspects are reflected within the price today.
Product Rating - 7/10
(Thank you for reading my review, if you get chance please take your time to read and rate my other reviews, it will be highly appreciated and I will always go out of my way when I get chance to read through yours and give an honest rating. Many thanks J)
I've never been much of a fan of technology. I could never understand the point of smart phones and found them to be incredibly unreliable and difficult to use. My experience with an LG Android phone only made me hate them more, therefore I was incredibly reluctant when I was given a HTC hero as a gift. It didn't take me long to fall in love though! I found it easy to use, quick and developed an obsession for the game Angry Birds within days. It's a million miles away from my old LG Optimus which struggled with the simplest of commands and drained the battery within hours. The HTC hero will last well over a day on no charge, it's quick, efficient and sleek looking. The only problems I personally have experienced are a few minor issues with the messaging app, wherein I had to factory reset the phone in order to be able to send and receive messages. An Issue that having spoken to other HTC owners I have come to accept is generally an issue with the HTC androids. Also, the phone itself is commonly referred to as 'a brick' whenever I pull it out my bag. The phone itself though, despite it's size is incredibly durable. After closing the boot of my Parents car onto the phone I expected the screen to be in pieces as my friends HTC was after he dropped it on the floor. I cracked the casing but amazingly the screen is intact, I have also dropped it on several occasions since then and the phone has suffered no other damages! (A perfect phone for me as I am incredibly clumsy!) All in all, I love this phone!!! And would definitely recommend it, it may be a slightly outdated HTC model, but it works perfectly and is nye on indestructible!!
I had been searching for a good Android phone. I finally settled on HTC Hero because I liked the look. It looks nice, quite sleek (mine is the white version), and of course you get to download many Android apps in the market. I was not that crazy about touch screen keyboards in general. I used to use a blackberry bold which keyboard was very good, so it definitely took a while to get used to, but it is okay after some practice. I still prefer a regular keyboard though. The big disappointment for me is the camera, it does not react as fast as my husband's iPhone, as a result I get a lot of blurry pictures. It is also hard to press the little ball in the bottom when you are trying to take pictures which makes it awkward to hold the phone steadily. The battery life is not as good as I had hoped. After using it for almost a year, the battery lasts for around 1 days with constant usage (i.e. messaging, checking email every few hours, and a few calls a day), even less if you turn on the Wi-Fi. In general, it's a good phone, but not the best I've used. I hope the next version would be better in terms of speed and camera.
This was my first smart phone and I opted for this one after people mentioned to me that it was a great alternative to an iphone. I was really pleased with it, it's easy to use and easy to set up and configure with gmail etc. I use many of the features, such as the calendar, camera, calculator and have spent many hours on the games and puzzles. A couple of downsides are that it sometimes selects the key next to the key you would like. There is no camera flash but I love how you can send photos by text or to your email instantly. I'm not great at clearing out my text inbox and it's pretty full which I didn't think would cause any issues but it does cause the messages section to run quite slowly and it crashes when I try and delete a folder. The phone should also update automatically but I have had to force an update. Overall a great phone and I'm sure the newer HTC phones will be improved in these areas and I would definitely get another one.
A few years ago, I was searching around for a replacement for my ageing Sony Ericsson W850i, after a year of good service. I didn't have the money to buy an iPhone or one of the more expensive Android devices - I was almost tempted to buy a Windows mobile phone! However, the Hero caught my attention because of the Android operating system. I'd heard some good reviews about it so i bought it pre-owned for £200 at the time.
On the front of the phone, there's a decent sized touch-screen, a little smaller than the iPhone's 3.5 inch real estate but FAR more than the measly 1.8 inch of my old Walkman phone. Underneath, there were a variety of buttons and controls - a little too many for my liking. And then, there's the chin that could quite easily have been modelled on Jay Leno. However, the chin was a stroke of genius as the device curved around my face, placing the microphone closer to my mouth. Function over style, it seems.
On the back, there was a perfectly adequate 5MP camera - far more than the iPhone's pathetic 3.2MP. Although I was disappointed to find that there was no LED flash, I suppose it was a bit of a prototype for HTC. I was rather pleased with the addition of a 3.5mm headphone port, far easier than having to use an adaptor that seemed to enjoy games of hide and seek around my house.
And then, we get to the UI and OS. Wow. I was a beginner with Android, but I loved it - the ability to have widgets and all manner of digital eye candy floating across my 7 homescreens (whilst some complained that 7 was too many, I filled up all of them with ease). The apps were also a bonus, especially as so many of them were free to download.
Would I recommend it to a friend? Defiantly - I have become a full on fan of HTC after my experience with this wonderful creation.
This was the first smart phone I had. I did put alot of thought into the decision and i now think it was a decision well made. The screens are easy to navagate and the phone is generally very easy to use. I started an 18 month contract and over a year inot this there is still no problems with the phone. working as good and as fast as ever.
As an alternative to the Apple option I would suggest this is a great alternative for anyone who doesnt want to follow the crowd. The android market now offers alot of the same apps and many of cheaper or free. There still isnt the same quantity but it is certainly growing at a very high rate.
On recipt of the phone you receive a small box containing only the phone and a charger (no manual or software) the manual and software are to be downloaded from the HTC website. Also the charge doubles as a computer connection, the usb unplugging from the mains plug and becoming a usb lead (I found this very useful as in the past i have regularly misplaced the computer connection.)
A final point is that a year ater getting the phone the phone doesn't feel at all out dated as you would get with other phones!
I got this phone on a 30 pound a month 18 month contract. The touchscreen is easy to use and the phone is great for accessing the internet aswell. The camera has no flash, which is disappointing to find out after you've bought a phone. It's also pretty hard to take a picture using the ball button unless you have an extremely steady hand. But when you do, the pictures are clear. The charger broke within a few months of buying it, but still worked effectively and the phone worked for a bit longer before it reached a point where it started turning itself off on a regular basis. The phone has a nice look to it (I had the white one). One thing I would have liked to know when I got the phone is if you don't link it to your Google account on initial setup, it won't let you do this at a later point and therefore you can't download apps so having an android phone is pretty pointless.
It's a big deal buying your first smartphone. Aside from the amount of choice on offer nowadays, there is the added complication of taking that big step from your regular phone to this new breed.
The hero is now a few years old compared to the wildfire, and the Desire S, and Desire HDs of this world. But do not think that this makes the Hero a bad choice of handset today. I have owned mine for 2 years now, and have recommended it to friends and family alike, since it has never let me down. No Battery issues with it going flat, No dead pixels, software issues, or freezing. As a first smartphone, I would really recommend it. Whilst it doesn't have a lot of the new up to date technology, (any HD Capability, 3D Capability, Dolby SRS Sound, DLNA) It does give you every standard smartphone feature, without compromise, and it delivers these exceptionally.
SIZE AND SHAPE:
The hero is in no doubt an acquired taste. Whilst some people enjoy the slightly raised "chin" of the mouthpiece and rollerball, other find it's appearance quirky. I will be honest, having used other handsets since, there is no question that it's chin is in fact beneficial for the user. It feels slightly more ergonomic, and comfortable in the hand when holding it. Not to mention the microphone being more direct to your mouth when talking! It has a 3.2 inch TFT screen, which even today after years of hard abuse still looks terrific. Colours are well represented and the touch screen hasn't degraded or felt " lossy" in quality.
Firstly the casing is made of teflon. It will barely ever scratch. And looks EXTREMELY funky. The front is mostly screen, with the 4 navigation buttons across the bottom, plus a back button and search button. It has, like many handsets now, got a 3.5 mm jack on the top, for your headphones instantly transforming it into a mp3 player. A 5 Megapixel camera with auto focus, is also included. Whilst the camera isn't bad, it does lack the joy of having a flash, so low level light photos are almost pointless, and even in good light the camera isn't that great.
Of course, this is an android phone. Whilst this phone is older, you can still update the software to run on 2.1. Which is very stable, and a joy to use. The beauty of having a smartphone is tailor making the layout to suit your needs. if your into the stock market, you can have a programme or "widget" that shows you a constant update of the stocks and shares around the world. If you're into the social networking sites, you can have real time streaming updates from twitter, Facebook you name it. There are 7 customisable screens, allowing maximum flexibility. The usual bits and bobs are included - GPS, WIFI, MOBILE INTERNET, BLUETOOTH, And all the applications that work with these are included also. Google Maps, Google Navigation, Email, Facebook, Twitter.
Apps I can recommend are:
Shazam (hold your phone to a speaker and it tells you what song is playing!)
Google Voice Search (Instead of laboriously typing, you can speak into the microphone and say what you want)
IMDB (Internet Movie database, every movie, every review, and all the cast and crew plus fun trivia!)
To be honest there are tonnes, but just check out the market on the phone itself and see what takes your fancy!
A portable, easy to use, comfortable, robust, clever smartphone that delivers on every level despite its age.
THe more up-to-date user, may find the features a little standard and not new enough to keep them entertained.
2 and a bit years on, i haven't regretted, or questioned my decision in investing in this handset. And the best is that they are getting cheaper and cheaper. So if you are too-ing and fro-ing about whether to take the leap into smart phones, go for this one - it won't disappoint and it will be a dam sight cheaper than a lot of newer standard smart phones as well.
I first got my HTC hero when android wasn't really well known and the iPhone was all the rage, it is fair to say that things have come some way since then, but this phone still holds its own even if I have upgraded to a quicker and slicker android phone.
The HTC hero is a great phone and I found the experience of upgrading to a smartphone smooth and easy and now is an everyday essential.
The phone itself is light and I can easily carry it in my shorts pocket on a daily basis and don't worry about it falling out, this is something that I was particularly concerned about with upgrading from a tiny phone and seeing as I wear shorts pretty much the entire year. The screen is clear and crisp and easily big enough for my uses and since having tried both the HTC desire and the HYC sensation I can say that this screen size is the easiest on your hands to use, it is easy to reach across with the same hand as you are holding the phone whilst others like the Sensation require two hands for most uses. I don't use a screen protector and have not had any problems with marks or scratches and I think this is at least in part to the use of a resistant screen and I have also found it to be plenty bright enough even on the lowest settings and it actually bright enough on the top settings to be used in bright sunlight.
The touch sensitivity of the screen is great and it responds really well to gestures and is really easy to use, I tend to use it all of the time for zooming and playing lots of different games where accuracy is key (I'm not that good at them but this has nothing to do with the screen). The battery life of the phone is not that great and with normal use needs to be charged at least once every 2 days though I tend to do this every night, this can be greatly extended if you have constant access to wi-fi so you can turn off mobile data, charging times are hard for me to specify as I normally charge overnight but from when I have had to charge is seems to be able to get there from the nothing in a couple of hours.
The Hard buttons on the bottom are ok however one of my grievances that has been corrected in later models is the location of the back button which is a bit awkward for us right handed people to hit however once used to it isn't actually that bad. The volume button on the side is really good and the trackball works really well in games and for general navigation though again this had been left out of later models as it has been deemed unnecessary and to be honest it isn't really missed when absent.
My phone was SIM free so I don't have any of the usual added bloatware but as with most smartphones load time at boot up is a bit slow with the phone generally taking a couple of minutes before it is really ready to use and then since the update to android 2.1 I have to be careful with my memory usage which could do with being a bit higher again like in later models. (If you want something fast booting then nothing impresses people more than the HTC Sensation).
The Android operating system on the phone with the HTC sense interface is great, everything is so customisable and the marketplace makes the uses for the phone almost endless. I use it as a GPS, calculator, timer, countdown, for research, for internet (recommend the Dolphin Browser or Opera mobile), for gaming, texting, as a phone and more.
I haven't used the Hero much as a camera or camcorder but the footage I have taken and the pictures I have got from it have been as good as I expected from a phone, not great but not too bad, however it is worth noting that there is no flash. I also haven't used it much as an MP3 player as I have an MP3 player for that, from what I have used it works well and the sound it generates if you are not using earphones is really good (well for its size).
I know that in the past there had been talk about smartphones not having the same reception as older phones, I can say that I have never had any problems with this phone, I have always been able to make a phone call when required and the only places I fail to get phone calls are known signal dead spots. Making a phone call is really simple, just got to the phone app, type in the number or pick a contact and hit call. So despite all the bling it is still a phone.
The HTC Hero appears to be a good phone, it has a nice camera and a nice screen its interface is sleek and general call quality is good, however you must bear in mind something.. Andriod.
Andriod on the HTC Hero is a real let down, I see on other phones that it works really well, not on the Hero!
The Hero takes an SD Card and for the most part thats fine, but if you reboot the phone you need to remember to take the SD Card out and then put it back in after downloading something off the Market otherwise, your quite simply buggered.
The other disappointing factor is the camera that is really slow and sluggish and not what I expected from it.
Everything physical is great, the shape is very ergonomic, it has a really neat trackball, the phone is loud enough for my grandparents to hear it, its just let down on the OS.
Have owned my Hero on Orange for 12months now and it is still going strong. The general build quality of the phone is good and feels solid in the hand. Mine has been dropped and bashed around and is still working with no problems. Even after being dropped in the sink I was able to dry it out and still no problems. A full list of the phones features can be found on the internet, I have covered the main benefits and drawbacks.
The original android 1.6 system worked well but did have a couple of minor issues such as no automatic re-send on txt messages when out of signal area but this has been improved with the much prettier 2.1 system. The new graphics, interface and slightly enlarged keyboard do add to the overall experience of using the phone.
The HTC sense interface with customisable home screens is a lovely feature and allows you to have all of your most used features, be it contacts, phone, internet or games right where you want them.
The browser is good, but the processor is noticeably slower than many of the newer smart phones currently on the market. This does also cause a minor issue with slight lag between screen transitions but more annoyingly makes it hard to txt quickly. If you flip the phone to landscape mode using the qwerty, it is unable to keep up with your typing speed, often accidentally inserting numbers and rendering the auto-correct feature useless. This problem has been fixed in newer htc models like the desire.
The android market is a useful place to find tons of handy apps and extra customisable content for the hero with everything I have ever downloaded being compatible with my phone. No problems, as friends have had with other android running models, with compatibility issues and freezing/crashing. These can then be conveniently added to your homescreen wherever you like.
Email is very easy to set up and manage and also the ability to sync with facebook, gmail and twitter is brilliant. The camera (5MP), on the other hand, is very disappointing and virtually impossible to use in any lighting conditions other than outdoor clear sunny day. Even with updates this is yet to be improved to a reasonable standard. I notice it especially after owning sony ericsson phones with 2MP cameras that were of much higher quality.
Google maps with voice navigation and gps also come in very handy when driving and even when walking can be used to navigate in good signal areas. A phone plan with unlimited data is essential with this phone as most of the best applications are data intensive. If you are looking for a phone simply for txting and calling this is definitely not it.
Finally battery life. If you make a few calls, send a couple of txts, browse the news on the web and play games on this phone you are not likely to get more than a days life out of the battery. The most I have ever squeezed out of the battery is 3 days and this was with no apps running, using only 2g networks, data switched off, screen brightness down to a minimum and sending only essential txts as I was away camping for the weekend. A spare battery is essential if you are going to be away from a phone charger for a couple of days.
Overall I would highly recommend this phone if you are looking for a very decent second hand android smartphone in the £100-£150 bracket. If you are buying new android then the HTC desire is a much better option. It does all the same things as the Hero just noticeably faster. My hero has served me well but I am definitely looking forward to an upgrade in a few months time.
I went from an O2 xda to the Hero, fed up of crashes and slow web performance. I have not been disappointed. The phone after 12 months is still going strong. It has the capacity to do so much more than I first realised- I just liked the big screen.
Camera, battery life, sound quality and an OS are all solid. In fact the phone build is pretty good too, I have never bothered buying a case (I should have) and dropped in numerous times yet it's still fine.
I have had some trouble syncing my google account with the phone, in the end I had to restart the phone (after backing my data up) and starting again entering the account details in the set-up.
Widgets are pretty handy and work well, I have the bbc rss feed and my portfolio tickers on the home screen. I've never used the different moods, but I can see the appeal.
As I say over 12 months old and still going strong.
An excellent but slightly aged phone with the current market. You should be able to pick one up now for about £150- and for that price they are a bargain. Note that they usually are running the older 1.6 version of Android- but they should support the 2.1 version now. The screen isn't the best in its class, but its very readable- and with the many book apps that are available, it means that no train journey will ever be as boring. Connectivity is very good, supporting 3G where it is available, bluetooth etc included. I find it very useful that it charges using a standard mini usb cable, which you can find with many digital cameras etc. The mini SD slot is useful for putting extra memory in the phone- just be aware that useless you have version 2.0+ of Android that all applications need to be installed on the phone memory. I have owned one for the last year and would highly recommend this if your not interested in the latest and greatest tech.
I have had a HTC Hero phone for approximately one year now. At first the phone seemed refreshing and entertaining, whilst performing and functioning as you would expect from a phone of this caliber, however, as time went on and as the rose tinted glasses cleared, the problems with the handset were revealed.
At fist the phone appeared to perform quite well, the large array of applications available on the market place is impressive, and the android seems to have no problem running them. Battery life was surprisingly good, provided the mobile or wi-fi network was not connected all the time, an issue which can be easily overlooked as you can turn the internet connection on or off at any time. The phone also provides the wow factor with the ability to customize the 7 home pages as the user pleases. Its easy to overlook the fact that the messages often wipe themselves as the application has to force close, and that the speed of the phone at times cam be dreadful.
For 9 months these issues were merely a glitch on what I considered a good phone, however as time went on, the amount of application which the phone force closed increased, and flicking between home screens took longer and longer. Neither of the issues caused me major concern as the apps were still working and the phone still offered me enjoyment, however, the major problem arose relating to text messaging. It became apparent about 3 months ago that a number of text message were not being received by me or others, and no amount of impressive applications can rectify this fundamental issue. It is my understanding after typing this issue into a search engine that it's not a one off problem as others have complained with similar issues.
The latest system update did little to rectify this issue, however I have had far less problems with applications force closing and the speed around the home pages seems to have increased. Maybe I'm one of an unlucky few, so am still open minded regarding the HTC Hero as a whole, I still like the user interface, and the customisation options, which is why I have offered it a 4 star rating; though I am however, aware that the honey moon period is definitely over!