* Prices may differ from that shown
Im a Veggie from birth, I used to love the nandos veggie burger until I watched them cook it....Nandos do a veggie burger and veggie pitta, as well as salads. The nandos veggie burger is cooked on the grill with the meat, it is covered in chicken bits and cannot be called veggie or vegan. the salad has grilled green beans also cooked with the meat and the other salad has parmesan cheese. so the answer is really NO, nandos do not do ANY veggie food. I challenged the nando manager who told me that its company policy and in line with training to cook the everything on the same grill... 'contrary to what the menu says'... avoid nandos if your veggie! Nandos UK customer care number is 0800 975 8181ALL THEY HAVE TO DO IS COOK THEM WITH THE FRIES!!!
This is a review of Nandos. Even though Nandos have been around since 1992 I only started to become aware around two years ago. A quick bit of research tells you that there are over 280 Nando's Restaurants in the UK now - over 100 of these are in London! I have been to Nandos branches in Cardiff, Bristol and Merthyr, however my review is of the Bristol (Cribbs Causeway) branch as I went here a couple of weeks ago with my sister during a shopping trip. On arrival, like a lot of restaurants you have to wait to be seated. We went on a Monday lunch time around 2.30 for lunch. It was therefore not too busy, although as the centre was busy there were still a few diners there. There were several servers around and we got seated fairly quickly (within three minutes). We were given the option of having a table near the kitchen or near the balcony so we went for the balcony. I get the feeling that if there are more of you, you are more likely to get one of the more comfy booths. On arrival the server had asked the question they always ask 'have you been to Nando's before'. 'Of course!' I said. If I hadn't though I don't know if I would really like to admit for fear of looking silly. The server then asked if she could get any drinks for us (which we declined). She then instructed us to order when we were ready, but to help ourselves to the free water and ice if we wanted. Although you have to get up to get this yourself, I quite like the fact that water and ice are freely available - instead of you having to wait for the server to bring refills. The menu at Nandos is very straightforward. Although most of the foods are based on chicken there are also veggie options and a range of sides (in regular or large) and salads. Prices are reasonable and even more so if you choose one of the chicken platters (there are a choice of four for anywhere between 2-6 people). On ordering you also have to decide if you want your food spiced as ... extra hot hot medium mild (lemon and herb or mango and lime) There is also a children's menu for the nandinos, which like most places is basically a menu made up of the same as an adult menu but smaller portions. My sister and I opted for the Wing Platter. She had to go up to the bar to orderso had to go and get your own plates and cutlery), which can be a pain but at the same time you can take your time deciding and not feel under pressure to have to wait for a server. For me if this means getting food quicker and more efficiently (and keeps costs down) then I'm all up for it. After all this is the way they do it in Weatherspoons! My sister really likes it hot - so she had it hot whereas I have milder taste so went for medium. On ordering the person at the desk was more than happy to accommodate for this even though we ordered a sharing platter. When the food arrived, then wings were clearly marked as to which was hot and which was medium. From the time we ordered it took around 15 minutes for food to be served - which I think is reasonable - but also shows that food was cooked fresh! The menu states that the platter serves 2-3 people, which I think is a bit ambitious. Neither myself nor my sister are big eaters but we gobbled this up and I can't imagine another person being there to share the food (there would have been some food fights)! Generally the food was scrummy. The chicken was hot, the spices were spot on. We had four sides - the peas and mint were lovely, the salad was not that inspiring - a few lettuce leaves, come cucumber and tomato (and a bit mean in portion), the coleslaw was lovely however and the chips were nothing great but cooked well (they could have been oven chips)? In this particular restaurant you can see the kitchen which is always nice and reassuring as you can see the chefs at work. The restaurant was clean enough and the servers seemed very quick to clear any tables as people left to make the atmosphere nice for everyone else. There was the usual hustle and bustle of the restaurant and people chatting (the tables are a bit close together but not majorly so). It would have been nice to have some music playing perhaps however. The toilets were also maintained to a good standard. The server came and checked if we needed anything 10 minutes into our meal. She also came to say goodbye as we were leaving which I thought was really nice. So it's not Michelin Star food or anything but I would definitely recommend. Although I am not a huge fan of chain restaurants, from my experiences I have found the restaurants in this chain always to be clean, tidy, the food is scrummy, service is ok and you know what you're getting. Above all, the prices are very reasonable! I would only remove a star for the meany portions!
I stumbled across Nandos several years ago when this rather different kind of restaurant was built in Lincoln. Perhaps it wasn''t the most different of restaurants but to us Lincoln-folk used to the usual pub grub or restaurant style places to eat this was a welcome change to the norm. Nandos is a Portuguese style restaurant and although I really do love it and enjoy the food and atmosphere there are a few points which annoy me too so I thought seeing as I have a bit of a mixed opinion it would be great for a review! Nando's are quite readily available now, at first they seemed quite rare but even here in Wakefield we are treated to one and there are at least 2 in Leeds! The restaurant is easily identified by it's big red logo with a black and red chicken above it. The chicken is rather odd looking but I'm not one to judge! When you first enter the restaurant you are shown to a table and given a chicken. This chicken contains a number and it isn't really all that vital, I think it's mainly just for the staff to see how many people are still to order and where they are sitting. The seating is one of the issues which annoys me. If you are not lucky enough to get one of the big comfortable booths which gives you plenty of privacy you are then one of the unfortunate ones, crammed in to the tables which are lined up next to each other and you're forced to listen to other peoples' conversations! There really is a case of cramming you in, the last time we went our table was so close to the two either side of us that we could only just squeeze past to get to our seat. This does annoy me in restaurants, I really like to go out to relax and have some intimate time with mrs B, I don't want Joe Bloggs and Tom, Dick and Harry listening in on either side of us. The lighting of the place is always quite dim which I like, it does give out that relaxing kind of feel which is nice to have when you're having a break from the bright office lights you put up with every day. There are often some random facts about chickens or Portugal written on the walls too which makes it all rather quirky. The menu has now become quite complicated with 'small sides' and 'medium sides' having been introduced. Starters are nothing special, we have never ordered anything from this section as nothing ever appeals to us as they're all a bit 'picky' things like olives and nuts so not something we would tend to call a starter, maybe if they were already on the table we may pick at them but they're not something i'd want to have as an entire course! Mains are based around chicken! You can have a half chicken, a whole chicken, a chicken breast, you can have it in a pitta, in a bread. You can then decide wether you want one or two or even three sides and whether you want them to be small or medium sides- complicated- aye! The sides include spicy rice which is delicious! It comes served in a ramakin pot and ideally I'd like twice as much, not because there isn't enough, but because it's declicious and I'm greedy! chips, bashed peas, mash, garlic bread, corn on the cob and several others. Your final decision is the kind of marinade you'd like. I will warn you- they are spicy! If you're not a fan of spicy then pick the lowest one and if you usually like just a little spice then the second one on the scale will be fine, anything above that then you're talking properly spicy! If when you get your food you don't think it is spicy enough it doesn't matter! You can use the bottles of marinade to spice things up yourself! these are great for sprinkling over your chips! When ordering food you go to the bar to order. I guess this irritates me. Seeing as they have the courtesy to seat you it would be nice for them to take the order too but instead you have to go and queue at the bar and then, to add insult to injury, it's up to you to get your own drinks and cutlery! I just think that what defines a restaurant is it's ability to wine and dine you instead of you doing all the work like you would in a pub- although in a pub you don't even have to get your own drink. The food is amazing. They cook the chicken fresh on the coals and you can tell. The flavours are always really beautiful and go really well with the various sides they have to offer. You never have to wait too long for it either which is good and when they bring it to you it is piping hot. I have never had any reason to fault the meals they are fantastic. In terms of it being rather different; if you order the same food it comes on the same plate and you share off it! This was a rather shocking feature at first but now we really like it and quite enjoy this element of it! Price wise Mrs B and I had 2 main meals with 2 medium sides and 2 drinks (both these drinks are refillable so if you want to keep getting up to refill you can!) and it cost us £19. I don't think that is too bad value but also not great if you're on a budget either. I think this is a great restaurant to go to if you're not on a romantic quiet night out where you want to relax as, lets face it, if you go here you don't tend to have a lot of time to relax as you have to go and order and have to keep going to get your own drinks. I also don't think you tend to stay here very long so i think it would be a good place to go for lunch or if you're going out with friends. It's great if you want to go somewhere and don't have much time too!
History Piri Piri is a well known type of chilli and has a rich heritage in Portugal who created a unique oil/marinade for meats such as chicken. I myself have been to Portugal and had piri piri chicken and its very nice. Nandos began in 1987 and has well over 1000 restaurants located world wide including around 250 in the UK and specialises in piri piri chicken although it does do other meat and vegetarian options My Introduction to Nandos My cousin who lived in Manchester took me to the Trafford Centre shopping and recommended Nandos to me, Id never heard of it before but she said that they did piri piri chicken and was really good so we went in, that was about 7 years ago and since then I've been into the closest one to me which was Coventry City Centre but that was only on shopping trips. Late last year my home town Leamington was rumoured to be getting a Nandos and sure enough this was confirmed and opened on 10th July (My birthday). How it works Nandos is semi waiter service. You are shown to a table and given a menu, its then up to you to order and pay at the till and the waiting staff will bring your food out to you. As its piri piri you will be required to select a "strength" now if you are not a fan you can opt for plainish, which is basically plain chicken but it might still have some spice on it due to how it cooked. Then you get mild lemon and herb or mango and lime, medium heat, hot then extra hot. I personally opt for medium and when I first started doing in this was just about ok but now I have become accustomed to it and I add extra table sauce. Once you have ordered your food and drink if you opt for a bottomless such as cola, sprite or Fanta then they will give you your glass and you go over to the self service section to fill up as often as you please, here you will also get napkins, extra plates, cutlery, table sauces and other condiments, you can also wash your hand here which is handy. Food usually takes around 15-20 minutes but this will depend on how busy they are and what you order. The only thing that I don't like about the Nandos model is that you cannot reserve tables if there are less than 6 people, sometimes you cannot reserve at all, this is a pain as you have to rely on it being quite or try to get there before the rush. I have been into many city centre to do some shopping and went to go to Nandos and seen a massive queue for tables and left, it is off putting but if you can book or get there early do it. Food on offer Nandos main food is chicken, you can get chicken burgers, pittas, wraps all with chicken in it as well as 1/4, 1/2 and whole chickens. These can all be ordered on their own or with sides. If you don't fancy chicken or are vegetarian you can opt for beef steak burger or halloumi and mushroom burger, pitta or wrap or veggie burger, pitta or wrap. If you fancy salad there are a range of salads available, these include veggie options. Sides available with meals are chips, spicy rice, coleslaw, macho peas, garlic bread, salad, corn on the cob and creamy mash. You can have 1 or 2 sides as part of a combo meal for one, you can order extra if required. You can also opt for fino sides (posh sides) luso beans, ratatouille, or sweet potato mash, as a combo meal you can have 1 or buy extra. Other sides are available to buy, these are halloumi cheese, bread rolls, cheese, piri mayo, piri piri sprinkle all at varying costs. You can also get appetisers such as olives and nuts, Ive never had these before but they do look quite good if you are starving and cant wait. Nandos also do a range of platters, this is very cost effective if there are a number of people eating, I myself have ordered platters before with my sisters and you do get quite a lot of food for the money you pay. The biggest platter is a jumbo platter and comes with 2 whole chickens and 5 large sides, its recommended for 4-6 people and this would most definitely be enough to fill everybody up. They do a children's menu which has a variety of things on offer, all mild so it wont be to spicy for them. I personally have never been and ordered one so I don't know how big they are. The adults portion sizes are good so I would assume these to be the same. There is also a range of puddings to order and bottomless frozen yogurt, I've only had the yoghurt once a few years back and its very nice, cannot comment on other puddings. Drinks on offer If you opt for a bottomless drink they will give you a glass and allow you to fill up as often as you wish, bottomless drinks include cola, diet cola, sprite, Fanta. They also do other soft drinks not bottomless and can be brought at the same time as ordering although if you want another you will need to pay for and get at the till. There is also a range of bottled alcoholic beers, wines and ciders, again you buy what you want/need and re-order if required. If you want a hot drink they do all the usual coffees, hot chocolate and teas. Ive had a hot chocolate once and it was very nice. Prices The cheapest option is around £7 for a piece of chicken and 1 side, if you want extras you can add these on and a drink is around £2 so its possible to eat for around £10 per person. A platter is most cost effective, a meal platter which is a whole chicken and 1 large or 2 regular sides and 2 bottomless drinks is £20 which Ive had before and is very filling for 2 people. If there is a group of you a jumbo platter would be a good idea however one thing to note with the platters is that the chicken is all cooked to the same heat so I don't think you can request different heats, however I have never tried this so it might be possible if you ask. I myself vary what I have, most often I have half a chicken , medium, with 2 sides, 1 portion of halloumi cheese and a bread roll then a bottomless drink, now I must add I only have this when Im very hungry! This is around £15 and is a splurge but I enjoy it all very much. If Im not very hungry I will have a chicken burger with 2 sides and bottomless drink for around £11. Overall I've tried quite a bit of food off the menu and never had anything I don't like. The chicken is always cooked well and tastes great. I've not had the veggie or beef options but a friend who did have beef has advised its very nice. Sides I've had all but the luso beans and mash and liked all of these, my personal favourite is the spicy rice and macho peas which I usually do have as my 2 side options. The halloumi cheese is a lovely side to have and I almost always order it when I go in. If you are new to piri piri and/or Nandos I would recommend trying a mild heat and then add extra table sauce if you want it hotter, I began on medium heat which was just about ok however I now add lots of extra sauce to it and love it, how hot you like it will depend on your own tastes. For those on a diet Nandos is one of the best places to go. The salads are around 300 calories and a main (1/4 chicken with corn on the cob) is around 400. As a weight watcher member you can have 1/4 chicken and rice for 8PP (It was this last time I checked). If you want to "splash" out a chicken burger and chips is just under 800 calories. I myself whenever I have nandos I feel full but not sick or lethargic, its something I really enjoy and I don't feel hungry an hour or so later as opposed to some chains. For me 5/5
We went to Nandos (Ashton Moss, Greater Manchester) today as a little treat for mine & my nephew's birthdays. We actually wanted to go to Red Hot World Buffet but that's another story... Anyway, my nephew hadn't ever been to Nandos and we do really like it so we were quite happy going here. We went in, it was pretty busy but as it was a Sunday afternoon, to be expected really. We had to wait around 10 minutes for a table but we had somewhere to sit and had a menu to look at it so it didn't feel like we were waiting ages. Once seated, I noticed straight away the table hadn't been cleaned properly, I just wiped up a little wet patch with a napkin and I was okay with that, it wasn't dirty; there was just that one little spill. We decided what we wanted and I went up to order it, this kind of reminds you that you're in a fast food place as opposed to a proper restaurant but I don't really mind that. I ordered a chicken fillet burger with spicy rice and chips, a tub of Perinaise sauce (mayonnaise with a hint of peri peri sauce) and a bottomless soft drink. For three of us it came to around £42. Once I was back at my seat, I was very aware of how draughty it was, we were sat really close to the door and with people coming in and out all the time, it really did get very cold towards the end of our meal. I'd definitely ask to be seated elsewhere next time. The food arrived pretty quickly and was warm enough although I wouldn't say it was red hot. The spicy rice is delicious, though it is pretty firey, I am a bit of a wuss when it comes to spicy foods so somebody else might think it's not spicy at all. The chips and Perinaise sauce was yummy but I can't understand why they have some sauces free and some you have to pay for, the Perinaise was 50p for a small tub. The burger itself was okay, I don't recall them toasting the bun before, maybe they just toasted it a lot this time, it was quite crunchy. The chicken was a bit fatty I thought but the other two people I was with thought it was okay. The medium spice is quite tolerable even for me. We had a bottle of Garlic sauce on the table which was absolutely red hot, my poor nephew didn't realise it would be hot and put loads on his burger without trying it first...eeek! My nephew and I had a dessert, I had a strawberry and cream gelado which I'm not sure was worth £2.95, it was very tasty, especially the cream part but it was really small. My nephew had the Choc-A-Lot cake and shockingly didn't eat it all; he said it was nice but really sickly. To me Nandos is half way between MacDonald's and a proper restaurant, it's informal but quite cosy and if you're not sat near the door, quite warm I expect! The staff were nice but we didn't really have much interaction with them aside from taking our orders and clearing our plates but they were friendly and polite. My nephew enjoyed his first trip to Nandos (he also spotted Ricky Hatton so he was quite pleased with that) and will definitely be returning, as will we.
I remember when Nando's first opened and I was told it was primarily a chicken-serving restaurant. I was told every dish involves chicken and wasn't particularly interested in going there. I didn't see how a proper sit down restaurant could revolve around chicken and be so popular or interesting as you can't really be that creative with chicken. My friends and family had all visited Nandos for various occasions and I was persuaded with the offer of a free lunch to go ahead with my daughter and give it a go. We originally went to the Nando's restaurant in Castlegate, Dudley. It's not a particularly large restaurant but is a decent size with plenty of seating area. It's located amongst other restaurants, a pub and a large cinema so there's lots to do in the area and plenty of parking right by the restaurant. The exterior of the restaurant seems quite posh. The Nando's logo is on the front of the building in large red letters with potted plants outside and wooden beams over the entrance. Once inside the restaurant we were given a menu and told there would be about a ten minute wait. There's an area of seats where you're able to wait for a table which is much nicer than standing. The restaurant is decorated really nice with large paintings, extravagant lampshades and nice wooden tables and chairs. The lighting is nice too, it's not really bright but is given a nice glow by numerous lights dotted around the room. It's not too dark so you're able to see your food but it sets a nice mood. There's cheerful Portuguese or Spanish (I'm not sure which) music playing quietly in the background of the restaurant which again adds to the relaxing atmosphere of it. My first though was that it felt like I was on holiday. When you dine out in a nice foreign restaurant in a hot country, this is what Nando's feels like to me which makes sense as Nando's is a Portuguese style restaurant. I thought the menu would be a bit plain as I didn't know how much you could do with chicken but I was pleasantly surprised. There's a range of appetisers wittily labelled as appeteasers including mixed olives, peri peri nuts and a humous peri drizzle pitta bread all priced around £3.45. The mains include a quarter of a chicken, half a chicken, a chicken butterfly, burgers and pittas and a couple of chicken wraps. All Nando's restaurants have a frozen yoghurt dispenser which you can use yourself for dessert. They also serve a variety of flavours of gelado, cheesecakes and carrot cake. I didn't have a starter as I don't usually eat that much and wasn't sure what the main portion sizes were like so thought I'd play it safe and have a dessert afterwards if the main wasn't filling enough. When you choose what chicken dish you would like, you also have to choose the the spice level. This can be from plain-ish which I'd imagine is little spice, lemon and herb or mango and lime which adds flavour, medium, hot or extra hot. This is clearly explained on the menu with a spice chart so you're able to make an informed choice on what you want. Once you've decided what you want and how hot, you can order sides with it. It's normal to order our burger, chicken or wrap with two sides which is priced on the menu. I opted for the chicken butterfly with medium spice as I don't like my food to be too bland. I had coleslaw and chips as my side which sounded like it would be lovely. Other sides available include corn on the cob, garlic bread, haloumi cheese and spicy rice. It says on the menu that the coleslaw is freshly made in the restaurant and I was keen to try this as it's something I haven't tried before, I've always bought it ready-made in Asda. There are also vegetarian options on the menu which I haven't mentioned. You can get a beanie burger, veggie burger, and haloumi and mushroom rolls and pittas. I've not tried any of these as I do like their chicken but I've been told the beanie burger is particularly nice and is a favourite of one of my friends who isn't vegetarian. The drinks menu isn't great, they do bottomless soft drinks which are just £2.45. I think they are the best value. They also offer red, white and rose wine and some portugese beers and ciders. They don't serve popular lagers, alocopops or ciders which I think would be a bit better as you tend to stick to your favourite drink when you're out. Once you've decided what you want, you go to the counter, tell them your table number and pay for your food there. I ordered two bottomless soft drinks with the meals and was given my receipt and two glasses which you're able to fill yourself at the drinks machine. I quite like this as it means you don't have to pester the waiters for re-fills. The restaurant was quite busy so I thought we'd have a long wait for food, particularly as it's all cooked fresh but it came out after about 15 minutes which I thought was more than reasonable. The food was nicely laid out with the chips and chicken on the plate and the coleslaw in a separate bowl. I'd expected a small scoop of coleslaw on the side but got quite a big bowlful as well as a good helping of chips. I wasn't overly impressed with the size of the chicken butterfly as it didn't look that big but it was quite thick and a lot more filling than it looked. The chicken looks very succulent and juicy and is covered in their herbs and sauce, it looks delicious. I asked the waiter for a side serving of barbecue sauce which he happily fetched for me and gave to me in a small plastic dish. The chicken was cooked brilliantly and was soft and easy to cut. It has a fantastic taste, it wasn't overly spicy but I wouldn't have gone any spicier as it was definitely hot enough. It was very juicy and chewy and tasted great mixed with the coleslaw and the BBQ sauce. The chips were also lovely, none of them were burnt or bad and they were well cooked and very more-ish. The whole meal was really nice and I must admit, I've never enjoyed such a simple meal of chicken and chips as much as I did then, it's very simple but cooked to such high quality. It was also very filling, I didn't have room for dessert although I had wanted to try the frozen yoghurt as people kept walking past with it in little tubs and it looked really nice. The meal and the drinks came to around £25 which I think is quite pricey for lunch for two but was worth every penny as not only was I full but I'd enjoyed the experience of being in a nice restaurant and felt like I'd eaten really good quality food. I've since been back to Nando's quite regularly and always have a chicken butterfly with the same sides as it is so nice. I had a change yesterday and tried one of the wraps. It was a really good size filled with chicken breast chunks, lettuce and a medium spicy sauce. It was really lovely but now I have to choose between the butterfly and the wraps on future visits which is a pain! I also tried a serving of haloumi cheese which I must say I wasn't impressed with. For about £2 I only got a little dish with two slices of grilled cheese in. Although it was quite nicely done, I've had it in a greek restaurant where it was much nicer and I know it's only £2 for a whole block so was a bit disappointed with how much I got for how much I paid. This is the only time I've ever been disappointed with something I've ordered from Nando's. There is a large sink in the restaurant where you're able to wash your hands after your meal which I thought was really unusual and quite a nice touch. The restrooms are also very nice. In the Dudley restaurant, there's only two toilets which isn't great because the restaurant can get really busy. There's one sink which is large and quite posh with a large mirror behind it and the toilets are really clean and fresh which adds to a nicer experience when you go there. I've been to lots of nice places that have been let down by poor hygiene in the bathrooms but their quality reaches every area of the restaurant. I've since been to the Nando's restaurant in Wolverhampton and in the Bullring and have found that all the restaurants offer the same quality and the food tastes and looks exactly the same wherever you go. They've done a really good job at maintaining great quality throughout their different branches. If you're a regular at Nando's you can get a loyalty card which I think is a really good idea. Every time you spend £6 or more you get your card stamped or signed. Three stamps gets you a free 1/4 chicken, 6 stamps gets you a free 1/2 chicken and 10 stamps will get you a free whole chicken. I like this idea as it can save you quite a bit of money on your main but I wish it included the butterfly chicken and wraps as I don't really eat chicken off the bone. It's still a good idea to get people to keep going to the restaurant and get something back in return. Overall, I really like Nando's. I love the food that they offer, the quality, the vibe of the restaurant and the fact that its an ideal place to go whatever the occasion. You can go there for lunch with a friend, to celebrate a birthday or occasion or for a romantic date and I think it would be suitable for all. It's not the cheapest place to eat but I think it is worth more than you pay as it's really great food. If you haven't already, give it a try!
Nando's seems to be one of those places that up until a couple of years ago I just had never tried nor had I been interested in trying. When I did try it though I loved it and it fast became one of my favourite places to eat! This review focuses on my visit to Nando's on Brentwood High Street in Essex. **What is Nando's and what do they do?** Nando's is basically a Portuguese style restaurant which offers mainly chicken but some vegetarian options as well along side their peri peri sauces to give it a bit of a kick. Starters at Nando's aren't something I like to buy as I find a main meal fills me enough but you are able to get small items such as dips and pitta or a bowl of olives for around £3.50. There are various options on the menu but a main course can set you back around £7 to £15 depending on what you order. You are able to have things such as chicken in a pitta, wrap or a burger or those that don't eat meat are able to have mushroom and halloumi, bean or veggie burgers. There are options to have just one side or two with your main meal as well as a platter which would feed a couple of people providing that you can all agree on how spicy you would like your chicken. The desserts at Nando's cost around four pounds and are the standard items such as cheesecake or chocolate cake and cream. The portions are large should you have room after you have finished your main meal! Children are catered for with a Nandino's menu and they can choose from a burger, chicken breast strips or wings as well as bean or veggie burgers and chips. They get a dessert of an ice lolly or frozen yoghurt for a reasonable £4.25. **Nando's Brentwood High Street** Nando's on Brentwood's High Street is easily to miss to be honest as it is just slotted in the road near to the Sugar Hut night club. The whole of Brentwood High Street did seem quite odd to us as a group anyway as there would be bars with a Halfords next door or something and it just didn't seem to be set out as we were expecting. The opening times of the restaurant are Sunday to Thursday 11.30 - 22.30 and then Friday and Saturday 11.30 - 23.00. We did not have to wait for a table when we visited at lunch time on Easter Saturday and were shown quickly and efficiently to our table by a member of staff. The table was clean and none of the surrounding tables had any plates or food left over on them which is always nice to see! We were given menus and were able to take our time looking through to see what we would like. My sister and I have visited branches of Nando's regularly but my cousins had not and so they really wanted to take their time checking out the menu. What I like about Nando's is once you have made a decision about what you would like to eat and drink you simply go to the counter and tell the staff member your table number and pay for your food there and then. This eliminates the need to wait around for a bill when you have finished and is particularly useful if you are in a rush to get away. I often order a single chicken breast in a burger when I visit Nando's but for a change I decided to order the peri peri chicken breast with two sides. I always have my chicken coated in a medium peri peri sauce which is still quite spicy I have to say. You can choose to have the chicken made hotter or not hot at all and that is obviously down to personal preference. I ordered chips and corn as my two sides as well as a bottomless drink and so the meal cost me £12.35 which is a reasonable price to pay for a meal which is going to totally fill me up! I was given a clean glass with my receipt for my meal and made my way to the drinks machine to make myself a drink. The area where the drinks are was clean and I had no issues with there being no ice which is something that seems to happen in other branches of Nando's I have visited. Once I had got my drink I went to pick my cutlery and bottle of garlic peri peri sauce which I like to have on the side of my plate for dipping my chips in! The cutlery was plentiful and clean and this was nice to see as often in other Nando's the cutlery runs out quickly and is dirty when it is put back in to the pots. We waited around ten minutes for our food to arrive and we were all served at the same time despite the fact that we had ordered separately so we were pleased about that. My double chicken breast was cooked nicely and was full of flavour which was enjoyable although I did leave quite a lot as it was just so big! My fries were cooked just right and were enjoyable but my corn was a tad more burnt than I like and so wasn't as enjoyable as normal. The corn on the cob from Nando's is one of my favourite things as it is just so sweet and tastes fresh but it wasn't as enjoyable on this occasion. None of us decided to order pudding when we had finished our meal as we were all so full up. We did all visit the bathroom though before we left the restaurant. The bathroom was up some stairs and just had two toilets. The toilets were clean and toilet paper was available. There was a sink with a mirror above it which some of my party took advantage of and touched up their make up. Hand wash was available as well as a good quality hand dryer which really does dry your hands as opposed to one of those where you have to go looking for a paper towel as well! I would certainly visit Nando's on Brentwood High Street again should I be in the area. The restaurant was clean and didn't feel like we were cramped in there and the staff were pleasant and helpful. The group as a whole really enjoyed their food and felt it offered good value for what we had eaten. Thank you for reading my review!
Nando's is a behemoth in the restaurant galaxy and like a good friend, Nando's and I go back a long way. Down the years, it has been the destination of choice for most of my friends for birthdays, celebrations and emotional goodbyes. We have dabbled in such experimentations as Pizza Express and ASK Italian. However, we all end up in our special booth in a very special restaurant. Basically, Nando's is a chicken restaurant with Portugese/Mozambique origins. They are a global brand in over thirty countries and five continents and are continuously opening new restaurants. However, unlike other food chains eg McDonalds etc, they have personality, a sublime brand identity and most important of all, are a wonderful place to eat and share special moments. ===The Experience=== This is why I go to Nando's. I will talk about the food a little later, but that (strangely enough) is secondary to the experience of the restaurant itself. Though I have visited many different outlets of the chain, most of my experience is based around my 'local' in Southend in Essex. Each building is different but my Nando's is set in a stylish wooden building with leafy plant decorations and stands in strong contrast with the other restaurants all around it with their basic shop front styles. You tend to have to queue because the place is bustling with people. But that just ramps up the anticipation as you get closer. Unfortunately you cannot book ahead for a reservation, you can do so on the day if you want a guaranteed table. You are greeted by a friendly member of staff who asks you if you have been to a Nando's before and of course we always share a wry smile and say yes. We often ask for our regular booth as we are a bit of a permanent fixture. Normally, they are able to accommodate our same-day bookings and so we tend to be happy. The real charm of Nando's comes through when you walk through the restaurant. The interior design of their restaurants is sublime with each having an individual character. Whilst mine is a dark wood theme, others such as in the Westfield shopping centre in London are stylish glass interiors. Whilst I will discuss the food in a short while, the way you order food is a little more controversial. Rather than the traditional format of being asked at the table, you take your order up to a front desk where they process it for you. You then have to help yourself to cutlery, napkins, drinks and condiments. Some may say that this is lazy and does not justify the cost of the dining experience. Nonetheless, I say that this is a part of the Nando's experience. When you have picked your food, you tend to go up as a group and order, bond as you do and are not rushed by a waiter with that awkward moment when everyone has decided what they want to eat and you have no idea. I am the sort of person that muses on the menu for ages and change my mind constantly, so that is the nightmare situation. In terms of money, because of the self-service, a tip is not foisted on you which is fair enough, it is simply an option for a discrete bowl on the counter's side. Particularly nice are the personal touches that come with the brand. On the board behind the cooking area, there are always quips and light hearted jokes for you to enjoy whilst you wait. To be honest, you will notice that particularly at certain times, it is a largely youth-oriented restaurant, but this is an unfair generalization. People of all ages and especially families can feel comfortable eating with the Nando's experience, as long as they like the food that is. However, one of the things I adore most about Nando's is their generous rewards system. You get a card and a stamp for every visit where you spend over £6. Then after three visits, you can get a free quarter chicken, then half chicken and then a whole chicken. I have had more free chicken than I can eat in the past. I think it is time now to talk about... ===The Food=== This is why you came to Nando's after all really. However personal and youthful the branding and experience is, it is a place where people come to socialise over food. They have a standardised menu with only small and usually international variations. The main specialism is Peri-Peri Chicken, the name of their signature chilli, which is pretty much ubiquitous in most of the dishes. First of all you may want to order a starter, I do not tend to but such is the wealth of my Nando's experience (or lack of wealth by the time I am finished) that I have tried most of them. Appeteasers as they are cutely named can be bought separately but are often offered at a discounted price by the person taking your order. The hommous is nice, though fairly standard with pitta, elevated though by a divine Peri-Peri drizzle. As you can see, it is quite important that you can enjoy chilli. However, my best friend likes neither chilli nor chicken and yet somehow Nando's is still his favourite restaurant! You can also buy alternatives like a red pepper dip and olives but I would suggest simply going to your main course, which is where the heart of Nando's truly lies. The classic dish that I would recommend to beginners in this particular form of cuisine is the exotic sounding quarter or half chicken. I would recommend getting it with two sides such as chips, garlic bread (which is especially sublime), rice or corn on the cob. You can pay a little extra if you like and get a posher side such as ratatouille or flavoured 'Macho' peas. Alternatively, burgers, pittas, wraps and salads are also available for you to fill with chicken. If you are considering ordering the steak roll, please leave Nando's immediately. Of course, if you are vegetarian there is a whole range of other dishes and I have been surprised how good their meatless selection actually is from bean burgers to vegetarian salads to mushroom and halloumi pitta. Above all, though, the key to your main course is the spice of the chicken. You can choose from a sliding scale of Plain, Lemon and Herb, Mango and Lime, Medium, Hot and Extra Hot. I would not go for plain personally as the other two varieties are mild but have a lot of flavour to them. However, my spice of choice tends to be medium, it is the perfect 'medium' between a small kick and a shove off a cliff in terms of chilli. You specify these things and can then go and pick up sauces and condiments. They are kept in their own little enclave which is nice, but sometimes leads to minor fights over bottles. I tend to grab about four different flavours, all Nando's varieties and leave behind the ketchup and salad dressings. It is also great that you can recreate your Nando's food experience at home since they sell lots of their sauces, rubs and marinades in most supermarkets. If you are eating such spicy food, though, the drinks become an issue. When I am feeling particularly generous to myself I get the bottomless glass where you can refill with as much coke, diet coke, fanta and sprite as you like. Other times I get a glass just for water and ice which they are less grudging to give you than lots of other restaurants and do not add a service charge for all the effort of turning on a tap. Now. There are many school of thoughts on Nando's. I have never done it but there are those out there that believe it is morally okay to get the free water glass and then discretely fill it with other drinks from the refill stations. I will leave that up to your morals. Choose well. If you still need to satisfy your chilli tastebuds with a dessert, you can also get unlimited frozen yoghurt for a one off cost and they have other desserts available as well. Once you are done, the service tends to be swift but it is a place where many people stay after they have eaten to hang out until they feel guilty enough looking at the queue. Our record is two hours. All in all, this is one of my favourite places on the planet. If you have never been, go. Eat. Enjoy. I would write more,except I actually have to leave to go for a meal out for my friends. Can you guess where we are going?
Nando's is one of my favourite places to eat out. I've been to quite a few branches across the country, but mostly ones in central London and in Bluewater shopping centre. Nando's is not your typical fast food restaurant, but neither is it a fancy restaurant. It is somewhere firmly in the middle. You will often have to wait for a table and once seated you must order your food at the bar, then get your own soft drinks, cutlery, sauce and napkins. The staff in my experience have always been really friendly even though the restaurants are always really fast paced and although you are meant to get collect everything yourself if you ask them to get something for you, they are happy to help you out. Turnover is fast and you may feel a bit rushed as there are usually people waiting for your table, but I have never felt so rushed that it was unpleasant. The food is fantastic. I am a vegetarian and there are 3 different burger equivalents I can have, each served in a wrap, pitta or burger. It's unusual for a chicken restaurant to do so much for vegetarians. Each main comes with a range of sides and the option to have it cooked in different levels of spiciness. As far as the non-vegetarian food goes, I've heard it's also really good. You can have chicken on the bone or butterfly chicken breast in a burger. One impression I am under, however, is that the chicken is a bit overpriced. As well as the mains there is a variety of starters which come out really quickly, but the mains might come out before you are finished as they are not technically 'starters'. One of my highlights is the frozen yoghurt which is fat free and bottomless - and delicious! Speaking of bottomless, fizzy drinks are free refills which is always a bonus, especially if you're having spicy chicken! They offer a loyalty card which gives you a stamp for every visit, and then after various amounts of visits you can claim a free ¼ chicken, ½ chicken and whole chicken. As a vegetarian they also offer alternative rewards for your loyalty stamps which is nice. My mother works for the police and with her identity card she receives a discount - this also applies to NHS workers, fire-fighters and members of the forces. Overall I really enjoy my trips to Nando's. It's not pretending to be fancy, but it is fun, relaxed and delicious. The loyalty card keeps you going back and rewards you for your custom which is a nice touch! I also like the consistency of the branches - I feel that I could step into any Nando's in the country and be confident I would enjoy it as much as any other. They also do a takeaway (no delivery) which I have used once - it was the same delicious food, but once home it was a bit cold and not as good as in store.
I have only ever been to Nando's twice. The first time I absolutely hated it and vowed to never go again. However, I was convinced by friends to return. Yet again, I was disappointed. Their is no option for plain chicken. You can either have peri chicken, lemon chicken or whatever other chicken they can think of. Either way, they are always really spicy even if you ask for the coolest flavour you could have. When I ordered chips they came with some sort of dust on them (I was later told this was peri peri) which I did not ask for. There is no real way of getting what you want. There are so many different options that you get completely confused and end up getting any old thing, unless you're some sort of pro. The service of the waiters/waitresses is diabolical. They hover around you whilst you are eating however once you've finished it's like they vanish into thin air One thing which really annoyed me is you have to get your own drink, your own knife and fork and serviette. For the amount you pay to eat there I would expect that to be already provided. Went to the toilets which absolutely reeked, there was no evidence of cleaning This place is ideal for people who absolutely adore chicken however if you are like a me, a very fussy eater, Nando's is probably the worst place you could go. I would not recommend to anyone who is looking for a good meal at good prices
Nando's is effectively a fast food chain that originated in Portugal and now has chains throughout England. They are hard to miss in London with chains on many high streets. The way it works is simple. You take a seat and get a menu. You take note of your table number. You choose what you want and go up to the counter and order and pay. Take your seat again and your food will be bought to you. In most instances, Nando's works very efficiently and this branch was no exception. I visited one in a busy part of London that gets alot of through traffic. I went on a weekend lunchtime so perhaps not at it's peak of business but the place was still hectic. There was a small queue to get a table but we only waited 10 minutes as turnover is pretty sharp here. We were efficiently shown our seat and clearly had the Nando's routine explained to us. Nando's is not glamorous and if you don't like chicken, don't bother... cos that's pretty much the nuts and bolts of what they do. Hot chicken, medium chicken, herby chicken or fruity chicken served in a variety of different ways. Peri-Peri is their famed sauce and it packs a punch. My preference would always be a medium Peri-Peri in pitta but it's horses for courses. Nando's never let's you down. The chicken is always tasty and they somehow manage to never mess it up - it's never dry or over cooked. It comes with a limited selection of sides that serve as handsome accompaniments. If your a chip/fries lover, these are great. Portions are good value but not disgusting in size. The real highlight probably comes with their rice and their peas. I still don't know what they put in them but they never fail to taste fresh and flavorsome. Chicken plus a couple of sides will come in just under £10 so quite expensive given it's technically 'fast food'. That said, it's much better than it's competition and worth paying the extra for. Also, if you have a coke or similar soft drink these are available in unlimited refills. Nando's also offers a range of alcoholic drinks which again sets it apart from other fast food chains. Wines and beers are limited and lean towards Portuguese brands but are all of good quality and a fairly standard £3-£5 depending on what you go for. Service I've found doesn't tend to vary much from location to location although here they did seem a little more hurried than elsewhere. Never rude nor over zealous in their pleasantries but my only criticism and it's probably not fair would be staff are very formulaic in their approach... but I guess from a global chain this is to be expected. The final thing I'd like to comment on is the overwhelming cleanliness of the place. I know Nando's won an award for their hygiene and this branch was no exception. Lavatories were immaculate and tables always clean despite the high turnover. Overall, Nando's won't set your world on fire but if you want tried and tested... and like chicken, you'll be in very safe hands and will never leave disappointed.
It was only about a year ago I jumped on the Nando's bandwagon, as it seemed everybody around me had tried (and highly rated) the place. Although I was completely blind to what kind of place it was, I know it specialised in one thing, chicken, and as I would rate chicken as one of my top 3 favorite foods ever, not much persuasion was needed to make me try it. After a bit of post revision internet browsing, I found out that Nando's is a Portuguese place, specialising in what is described as 'Legendary Peri-Peri chicken'. You can purchase the chicken with one of five seasonings on, Mango and Lime, Lemon and Herb, Medium, Hot or Extra Hot (Do not go for this one under any circumstances!). Or, you can just have the chicken plain, and choose from a range of sauces which are completely free, and you can experiment and mix, as I did. The service is fantastic, I have been four times now, and not once did I wait for my food for longer than half an hour. The tables are always clean and out of the two Nando's I have been to, the staff are incredibly friendly and the type that have the customer in mind. There is nice atmosphere in the place, and although the lighting is dim and the music could be classed as cheesy, I think that it's actually quite romantic. It works like this: You are very likely to get a lively member staff greeting you at the door and finding you a table (If there is a bit of a wait, there is a seating area for those who are waiting for a table, you can purchase a drink whilst you wait, which I think is a very good way of keeping your customers happy). Then, after reading the menu and deciding what you are going to get, you walk up to the bar, which also serves wine and beer, order your food and pay, no faffing around with bills after your meal etc.. You then collect your sauces from a counter, along with knifes and forks, and sit your table and wait for your food. The food for us has come incredibly quickly and is always piping hot. For a full chicken and 4 regular sides, such as chips or garlic bread, you are looking just under the £20 mark, which I think is really good value for money. Like I said, you can order your chicken plain, or seasoned, but from previous experience of having the Medium seasoned chicken, I would NOT recommend getting the hot of extra hot, I have a taste for spice, and the seasoning is REALLY SPICY. All the meat is Halal, and although this does not affect me personally, I think it is good that those who will only Halal are taken into consideration. Personally, I prefer to coat my chicken in the free sauces they offer, they really are nice and it means you can experiment with a few different sauces, to see which you like best. The staff pop over during your meal to ask if you would like any condiments that are not on the counter with their speciality sauces (Mayo, Ketchup etc) and to check if your meal is okay, which I think is very nice. You can also buy bottomless soft drinks for under £3 there, which I would recommend, as you get a LOT of food for your money, and if you should choose to try the hot sauces, you will definitely need an ice cold drink! There is a wide range of both alcoholic and non- alcoholic beverages, and they are not badly priced. Neither are the starters or puddings (I have only tried the chocolate cake, but it was the most sickly and heavenly thing I have ever tried). When we had finished our meal, the staff came and took our plates and asked if everything was okay for us, again, and then said Goodbye and Thank You whilst we went out of the door. The tables are always clean as are the toilets and floor. You can also see your food been cooked, again, it is very clean around the area. Nando's is full of different types of people, those of different ethnicities, couples, families with children, friends catching up for a drink etc.. You do not feel out of your comfort zone whoever you may be. Although some have described this as an upmarket fast-food place, I would disagree and say it is a restaurant which is becoming more and more reputable. Of course, you have to be a lover of chicken to visit, although they do have a vegetarian option. It is good for money and the food is really nice, and a place I will visit again and again unless given a reason not to. A thumbs up for Nando's.
Nando's is a global chicken franchise but it still endeavours to provide a dining experience with a personal touch. It is also the perfect place for families who lunch. History of Nando's Nando's was founded in 1987 and now operates in 30 countries on five continents. It is a casual dining restaurant group originating from the Mozambique Portuguese community in South Africa with a Portuguese/Mozambican theme. Nando's specialises in chicken dishes with either lemon and herb, mango and lime, medium, hot, or extra hot Peri-Peri marinades. My experience at my local Nando's What first strikes you about my local branch of Nando's is its exterior. Unlike so many Nando's which are situated in shopping centres with no character of their own, this Nando's is set in one of the town's historic timber buildings, giving it a lovely rustic, charming character even before you walk through the door. You feel you are about to dine at a lovely, independent family restaurant rather than at one in a long line of chicken franchises. Inside there is some Nando's paraphernalia and its standard wooden furniture but otherwise the décor is attune with the historic building. What I would really like to focus on however in this review is how well the staff treated us when we went out to lunch there as a family of three - me, my husband and our little daughter, who was ten months at the time. They ensured we had a truly enjoyable time. Going out for lunch with a little one is never the easiest of tasks. Luckily my daughter never lets us down and is incredibly well-behaved, I think chiefly because she gets to enjoy one of her favourite past-times - starring at people. However, when the waiting staff see us ploughing our way through the front door with a pushchair and baby in tow, they don't know quite how it's going to pan out for them. You wouldn't have picked up on any concern from the Nando's staff at my local branch though. As soon as we came through the door a waitress came over to greet us with a big smile and asked "table for two and a half", which was a nice touch. She also automatically asked us if we would like a high chair and showed us where we could put our pushchair out of everyone's way. She even waited patiently while I got together my daughter, the nappy bag, my bag and my daughter's toy bunny rabbit. She showed us over to a big four seater table in the corner by a window. It couldn't have been a better spot for us as the last thing you want is to be right smack bang in the middle of a restaurant when you're trying to get your daughter to eat up her lunch. The waitress removed one of the chairs to make way for the high chair rather than just plonking it on the end. She then went through the usual checks of whether we had been to Nando's before, which we had, and left us to decide what to order. At Nando's you choose your food and make a note of your table number before going up to order it yourself. They then bring it over to you when it is ready. My husband did the ordering while I fed our daughter. We had bought along a pot of food from home for her and no one came over to say we couldn't feed her her own food. In fact when the waitress bought over the food she smiled over at my daughter, who had food smeared around her mouth, and asked her if what she was having was nice. She didn't even flinch at the steadily building pile of baby wipes on the table - which we did takeaway with us. The staff didn't even comment when twice my husband took my daughter's bib to the toilets to rinse out. To focus on the food for a moment, I'm not big on spicy food so I always go for the mildest marinade - lemon and herb. This one still has a little kick to it but I would class it as flavoursome rather than overly hot. I had this on a butterfly chicken breast, which is one of their new additions to the menu. This is a great alternative to the half and whole chicken options which come on the bone. I also ordered mash to allow my daughter to have a nibble - and yes she did approve - and the macho peas which are also a bit spicy but not over the top even for me, when mixed with the mash. The food in Nandos always comes out well presented with side orders in little bowls. I do always tip it onto one plate together but at least it gives you the option to keep it all separate. The food is always piping hot and tasty. You can tell the flavour is garnered from lots of butter and salt which would not be healthy if eaten regularly but in my opinion is good for a treat. There is enough food to take you to the comfortable state of satisfyingly full. I would recommend the bottomless fizzy drinks which you can keep on refilling yourself. Condiments such as ketchup and extra Peri-Peri sauce are available at a table out in the restaurant area. This is also where you pick up your cutlery, napkins and fizzy drinks refills. The staff come round after a few minutes to check if your food is satisfactory and if so take your chicken table decoration away. Once we had finished eating the waitress was back to clear the plates and offer us the desert menu. I chose mango sorbet, while my husband chose cheesecake which they even serve with extra cream on the side! The whole meal cost under £30. We were bid a cheerful good-bye from several of the waiting staff as we made our way out and altogether it was a very successful lunch out for the three of us. Conclusion It is easy to be fooled into thinking Nando's is yet another fast food style franchise with an aim of filling seats and moving customers on as quickly as possible. This is not the case in my experience. It is possible for all the family to have a lovely dining experience akin to a much higher class of restaurant. The food is tasty and it is the perfect place to go out for lunch as a family.
Nandos is a Portugese based restaurant serving mostly chicken dishes. This review is of the one in Soho in Frith Street. I love this one as it is just around the corner from me and the staff there are excellent. I have eaten there a few times and also used their takeaway service. When you arrive you are seated and then asked if you have been there before. If you havent they then explain that you can choose a quarter/half/whole chicken and then choose the strength of spice that you have applied to the outside. I usually go for lemon and herb as Im not a huge spice fan but they go from not very spicy to basically blow your socks off spice! As well as having chicken you can also order a variety of side dishes. I once had a voucher for a starter combo which consisted of olives, hummous and breads to dip which is great to share if theres a group of you. Other tasty ones are spicy rice, obligatory chips (which can have spice added to them), corn on the cob and loads of others. In Nandos there is no waiter service so once you have decided what you want you have to go back to the till to order, give your table number and then when your food is ready it is brought to you. If you all order at different times if you are in a big group then they try and get all the food ready at the same time. The actual chicken itself is really tasty, much nicer than something like KFC as it is grilled on a huge range in the open kitchen. The smell in the restaurant is great and they always have some good music playing to add to the atmosphere. The restaurant is very modern but comfortable to look at and you dont feel the need to dress up or anything to go there. It is very informal and the staff are all really chilled out but work quickly. When you order from the takeaway service they check your order with you before you walk out the door with it to ensure you have everything you asked for. Furthermore if you are a regular customer be sure to collect your stamps as you can save up for a whole free chicken! Its not an expensive restaurant and its worth it for a treat.
Nandos seem to be springing up everywhere now but it wasn't until last year that I got my first taste of the stuff and now I'm hooked! I think I would describe Nando's as basically a Portuguese themed restaurant (although I think it is more of a fancy slightly more upmarket version of a fast food place) which has a huge focus on chicken and its famous peri-peri sauce. ===Waiter service or pay at the till? Little confused === When you arrive into a Nandos you are politely asked to wait to be seated by someone who then promptly asks you if you have eaten in a Nandos before. Having been seated I would have then expected them to take my order and to later pay my bill with them, however this is not the case. After deciding on what you would like you need to go to the till to make your order, which is later brought to you by a waiter again. This confuses me greatly and I personally would prefer waiter/waitress service throughout, especially as the queues can be quite hefty at times at the tills. === Do the Nando === When I first went to Nandos I felt a little confused as to how the whole system works but now it reminds me somewhat of subway. When you have your menu you simply decide on what you would like (more than likely some form of chicken), you then look to the peri-ometer to decide on the spiciness of the dish (ranges from plain to extra hot). You then decide if you would like to add any extras such as chips or rice and any drinks you would like. Personally I always have the bottomless option which is £2.35 consisting of the usual soft drinks. What I love about this is that the drinks machine is on the floor and not behind any counters so when you want a top up you are not relying on a member of staff to get this for you. You then place your order and wait for your food. You collect cutlery/napkins yourself and a wide range of sauces are available should you wish to have any extra with your meal. === The menu === The menu, unsurprisingly, revolves around almost all things chicken. This can come in various forms - whole, half and quarter, in burgers, wraps, pittas and also in platters. Salads are also available. There is not a wide variety for vegetarians - mushroom and halloumi burger, veggie burger or a bean burger. There is also one steak dish which is a prego steak roll. Various sides are also available from your bog standard chips to posher dishes like ratatouille. If you want to have a look more closely at what is on the menu then feel free to look... http://www.nandos.co.uk/sites/default/files/documents/ROI-Main-Mar12-0702.pdf Prices vary with sides around £2.15 - £3.95 which personally I think is pretty standard. Mains tend to cost between £5-£12 but allow extra for additional sides like chips. Desserts are also available although personally I find the range fairly limited unless you want ice cream or frozen yoghurt - desserts tend to cost around £4 which again I think is around average. I think that the menus themselves are set out very well and self-explanatory should you be unaware of the way that Nandos works. The last time I went the menus had special covers which had been designed by south African artists which I think complements the array of south African art they have around the restaurant. ===Atmosphere, décor and layout === Everytime I go to a Nandos it is always fairly busy and I like it this way. Personally if I saw somewhere that was completely empty I doubt I would go in for fear that it was so awful nobody wanted to be there. There is always somewhat of a 'buzz' if that's the correct term to use and the atmosphere is always lively and at times a little noisy. Décor and layout vary a little from place to place but I find they all have the recurring theme of lots of dark wood, south African pieces of art and quirky signs about chickens. There is usually a combination of different types of seating - some tables that are in my opinion too close and lack privacy, some tables that are further apart, and some booths too. I always find the chairs pretty comfy, and tables and the restaurant in general usually look spotless. Sometimes there is more than one floor and sometimes not, and I think I'd say generally speaking Nandos is accessible to those who have disabilities as the ground floor seems to usually be accessible by a slope rather than steps. Of course this will vary from place to place so not all may be suitable. === Standard of service === This is something I have very mixed feelings about as the standard seems to vary every time I go. One thing I will say is that members of staff always seem to be appropriately and smartly dressed which I think is a great start. Some staff have been highly attentive (but not overpowering in any way) and clear your table promptly/ask if you would like any dessert. The last time I went to Nandos I was left feeling unimpressed with the level of service but I have to say as I was more than a little hung over I was in no mood to make any complaints. Once we walked in we were told we would need to wait a little while as they found somewhere to seat us which was of course fine. Less than a minute later a different member of staff asked us again how many of us there were and she promptly sat us at a table. Once we decided what to order we promptly moved over to the till to place it. The girl appeared to have had a late night and proceeded to tell my friend how she still needed to have a shower! Slightly unprofessional, if a little amusing. This was the longest I have ever waited for my food - at least half an hour which I couldn't understand as surely it does not take this long?! And as most of the orders will be chicken I wouldn't be surprised if they cook some off as they go along to ensure food goes out a bit quicker. Other times I have had much better service with very polite and professional staff on the tills, and prompt and courteous service. Although I have had good and bad experiences of the service I would say overall it fares slightly better than average. === The food === Personally I never stray from my trusty chicken burger so I have no idea how the rest of these dishes taste. Once you have decided on what dish you would like, you then need to decide what hotness you would like. Personally I absolutely hate spicy food and am impressed my friend even managed to get me into Nando's let alone eat anything! I decided I would just have my chicken burger plain but was horrified when I read that even that would have been marinated in peri peri sauce for 24 hours so would still be mildly spicy. Reading though the other options which range from mild (lemon and herb or mango and lime) right up to extra hot, I decided that if I went for one of the mild choices then it at least might cover up some of the spiciness so in the end went for lemon and herb. I also opted out of the mayo and salad as I cannot stand these things! I was very happy with my meal when it arrived, it was hot to touch and looked and smelt very appetising. The chips were scrummy - golden and fluffy and just the right amount for a good portion without overstuffing yourself. I found the chicken took me a while to try as I was put off by the orange coloured sauce on it (I seem to have issues with sauce on food) but I just left it in the bun and took a big bite. I was very pleasantly surprised as I was expecting to hate it (I pretty much purely went to Nandos because that's where my friend had wanted to go and I didn't want her to miss out). It was delicious! Full of flavour but without too much of a spicy kick. There is a definite heat to it and to be honest I'm not really sure I can particularly taste the lemon, but this doesn't bother me too much as I thought it was scrummy anyway. This for me is the most spicy I would go and although I have been tempted to try the mango and lime which is the same sort of level, I love the lemon and herb combo too much to stray. I have never heard any complaints from friends about their food which I think reflects the quality of the food. The chicken is apparently always fresh and not frozen and is marinated in peri-peri and when you order it is grilled over an open flame which results in lower cholesterol and fat content which makes me feel less guilty about eating here. Usually after my main I am pretty full and don't fancy anything else but on one occasion I did have the choc-a-lot cake which I was distinctly unimpressed with. It only comes with clotted cream which I didn't fancy, I think it would have been nice to have more options of accompaniments. I suppose that it was fairly moist and chocolaty but it was just nothing special and not something that I would ever choose to have again, although having said that none of the other desserts appeal to me either. However my friend raves about the cheesecake so that might be a good choice for those of you that like it. === Free chicken? Yes please! === One thing I LOVE about Nandos (other than the very yummy chicken) is their loyalty card. Everytime you eat at Nandos and spend a minimum of £6 you get a stamp on your card. On your third stamp you get a free quarter chicken worth £4.05, on your sixth stamp you get a free half chicken worth £6.95 and on your tenth visit you get a free whole chicken! This is worth £11.95. I think this is a great system which encourages me to go back for more. I recently had my free quarter chicken and I think it definitely tasted better for the fact that it cost me nothing. On my recent visit I would have technically received a free half chicken but I felt far too hungover to eat extra chicken so asked if I could put my stamp on the space after and to claim my half chicken another time which was no problem at all. I think the amount to gain a stamp is also very reasonable as most things will cost around the £6 mark at least. I always have a chicken burger and a bottomless drink which sets me back just under a tenner. === Toilet facilities === In my local restaurant the toilets are upstairs but I am unsure if there are any disabled toilets on the ground floor. The toilets are always clean, well stocked and hygienic so no complaints there. === To summarise...the good === * Very tasty food * The décor and ambience * Very clean * Reasonably priced * Food tends to be served fairly quickly * Easy to tailor your meal to your personal preferences * Drinks machine on the floor so that you can go get them yourself without waiting on a member of staff === Could be improved === * Inconsistent standards of service * Needs more choice for vegetarians * Perhaps have waiter service all the way through as the current system seems a little confused * Occasionally food takes too long to come out === Overall opinion === Overall I am generally impressed with my Nandos experience. I find the food to be extremely tasty although I guess some could say it is overpriced for what is essentially just chicken marinated in a now well known sauce. Personally I find the pricing reasonable as long as I am not intending to eat there too often, and I think that the loyalty card makes it worth going back repeatedly. Restaurants I have been to are always clean with staff usually being professional and friendly. Food doesn't normally take more than 10 minutes or so to come out so would be ideal for a lunch break. Overall I would say I am generally very happy with my experiences of Nandos although as with most things there is definitely room for improvement. I would recommend this to pretty much anybody, even those who don't like spicy foods as I don't. 4 out of 5 from me ( I have taken one star off for the inconsistent standards of service). Thanks for reading