“ Address: Old Hexham Road / Ryton / Tyne & Wear / NE21 4LU / Telephone: 0191 4132 921 „
We have been long term customers at this restaurant. Recently, the quality of service and food is not good. No one seems bothered:(
My Family booked 8 rooms at this Hotel, and it was just like an episode of Faulty Towers. In one room the wardrobe door fell off and hit someone on the head. In another the toilet seat was in the wardrobe (broken). In at least 3 the bathroom floors felt as if the had holes under the flooring, very uneven. The breakfast was so bad it was funny, clean cereal bowls ran out and insead of taking used ones and washing them, we were given what can only be described as dog bowls, anything that was asked for appeared to be too much trouble for the one person on duty. To top it al we were charged £20 per room more than we were quoted until this was pointed out. One room was charged as a family room even though they brought their own cot and chair. Not adviseable unless you have a good sense of humour.