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My Piaggio X9 125 was my first motorcycle/scooter. At first I was really impressed and couldn't be happier. After fitting it with a top box I used it for a daily commute.
The best thing about it was its storage capacity. I could comfortably get a motorcycle jacket and a full face helmet under the seat, then motorcycle trousers and boots in the top box with room to spare. During the winter months there was even room to carry around a full cover for the bike to keep it nice and dry.
I was also really impressed with the performance of it. the X9 is actually a rather big bike to be powered by a 125 engine. I therefore expected it to be a little sluggish and struggle on A-Roads. It actually surprised me though, it wasn't the quickest pulling off, but once it got going it really came into its own, comfortable cruising at 70mph.
The only problem I had with the X9, which proved to be a major problem, was it's unreliability in the rain. The amount of times the bike cut out and wouldn't re-start in the rain was appalling, I was almost on first name terms with the AA. After spending over £400 at a specialist Piaggio dealer, only for it to break down 200 metres later (seriously), I eventually cut my losses and sold it.
Very good bikes if you get a good one, personally though, I wouldn't trust one if it was to be used in all weather types.
I'm a female, first time bike owner. I purchased the x9 after doing a lot of research as I was looking for something inbetween a motorcycle and a scooter.
I love this vehicle. I use it primarily for commuting, but have taken it out on the open road. It has a great ride, and I experienced no problems while on the road. There's a lot of storage space, especially if you get a top box, and there are a number of nice features (though mine didn't come with the cool yellow button mentioned in another review).
There have been only 2 issues i've had with it so far (1400 miles)- more annoyances than serious problems.
The latch on the seat that was mentioned in another review is a problem. The hinge on the seat isn't strong enough to keep the seat aligned with the electrically-activated lock. It triggers the lock mechanism to close even when the mating part isn't in the correct place. Once the mechanism is locked, it's a pain to get it to release. HOWEVER...I've found that if you favor the right side of the bike when pushing the seat down, the mechanism isn't prematurely activated. I've had no problem since figuring this out.
I live in the US, and I've found that my dealer isn't terribly familiar with this vehicle. I've had 2 issues that I called them about over the phone. They had me bring the bike to them to be looked at. As it turned out, if they were familiar with the product, the questions could have been answered over the phone. I basically rode there, had a guy take a quick look (not taking anything apart) and rode home. Maybe this just means that they don't see a lot of these vehicles coming back into their shop...? Another annoyance: I once emailed a question to Piaggio from their website and never recieved a response.
These things are concerns, but in relation to the overall performance of this product, they don't seem to be major things. This is a great scooter for comfortable and safe local or distance riding, whether you're an beginner or a pro. I've been extremely happy with it - to the point where I no longer use my car unless I have cargo or passengers who won't fit on the bike.
I've got one of the early X9500, although not one of the very first ones that were recalled.
All I can say is that it is the worst buy and the biggest waste of money ever.
I've had it 3 yrs from new now and thank god I took out the extended warranty. It has had no less than two seperate engine rebuilds in about 15000 miles. Both were 'known problems' according to the dealer, although Piaggio UK didn't want to discuss them direct with me. In fact Piaggio were downright unhelpful and it was only when I threatened them with legal action and bad publicity they decided to pay-up. The first time was due to a basic design fault, a screw on the centre stand can be forced up into the bottom of the engine/oil filter if the bike is grounded. The dealer had been warned of this by Piaggio but Piaggio wouldn't admit this to me! The second, more recent rebuild was agreed immediately as a warranty claim, again, a known problem.
I don't think I have had trouble free/worry free riding for one single week since I bought it. Petrol leaks, broken dashboard twice(oh yes, don't even think of riding it if it's raining!) broken centre stand twice horrendous service costs (service every couple of months if commuting to London from Crawley) battery problems (try getting to the battery if you've got the optional top-box - it's a hoot) seat catches break, top box catches break... the list is endless.
If anyone ever asks me I would beg and plead with them - DON'T BUY IT.
If this review sounds more than normally bitter and twisted, well sorry. But my exhaust has just fallen off on the way to the station this morning......for the second time in 50 odd miles!!!!
Reviewer details: Male, 6' tall, 44 years old, 24 years biking experience. Bike details: Piaggio X9 500, blue, with heated grips, and top box, bought August 2002, mileage so far 2,500. If you want a bike that will do everything that a Pan Euro will do at less than half the price then go for an X9 500. Ok maybe that was a little over the top, but seriously how many other bikes/scooters do you know that have all these goodies as standard: Adjustable screen and seat Fuel guage and ambient air temperature gauge Radio Intercom system (which can also be linked with mobile phone) Mobile phone charger Immobiliser Luggage light under seat And best of all a big yellow button that when you press raises the whole thing onto its centre-stand - cool. All for £4,495 Plus heated hand grips if you need them at a reasonable price. It's also very comfortable. I have just got back from a 500 mile round trip and did not need to soak in a hot bath for an hour. Buy one, you won't regret it, unless you're like 95% of the British biking fraternity and hanker after an R1.