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Seen as a budget touch screen alternative to the iPhone, the KP500 features a large screen and a lightweight feel. Regardless of its limited features and several reported bugs, it is an impressive phone for the price.

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    154 Reviews
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      11.01.2014 20:19

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      • Reliability

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      Overall, a reliable phone for someone who just wants a phone, not with added extras.

      For anyone looking for a high tech, advance phone this is not the one for you. However, like I'm sure many others, I just wanted a phone that does the necessary with the minimum fuss with a price to match and the LG cookie provides this.

      The good stuff:
      The phone has lasted me for a good three years (which has included being dropped several times) with just one small crack on the screen and no problems with the use of the phone itself.
      Easy to use: the straightforward nature of the phone makes it appropriate for any technophobe.
      Touchscreen (comes with pointer for the screen which slots in the side of the phone)
      Battery lasts 4-5 days before needing recharging.

      The Bad Stuff:
      The phone has a camera but it is quite poor quality, as is the sound on video recording (the sound on music and ringtones is better quality).
      The internet is often unreliable and slow.

      Overall, it's no iPhone but as someone who is not interested in the apps and extras it works for me as a reliable and simple phone that was cheaper than the more high-tech alternatives.

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      10.11.2013 10:06

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      Great for what you're paying for.

      I had this for over a year and I loved using it, it was a brilliant phone for what it could do. I'd never used an LG phone before and I instantly warmed to its operating system, it was easy to navigate and customise to make my own.

      The touch screen obviously doesn't chalk up to those smart phones of today we hear so much about but the inclusion of a stylus to aid with that made it a novelty to use, I enjoyed using my phone because of it. The fact the stylus folded into the phone as if it were never there only added to it's appeal. The screen itself is well made, it's plastic so expect a lot of really noticeable scratching (just warning you now, rather than have a screen full of horrid marks) so take care of it!

      The battery life is brilliant, obviously seeing as it doesn't do as much as new phones do, so that's always a plus! I think I was able to go at least a day, maybe two at a push, without charging it. This was a big plus for me when I had it. These days you have to basically carry a charger everywhere with you.

      The phone doesn't stand out as amazing but I think if you consider what you're paying in relation to what you're getting it's a purchase that's worth the money. I'd personally give it to a child who's taking those first steps into maturity with their first mobile phone. It has internet capabilities but nothing smart-phone comparable. A parent would be confident in the knowledge their child was safe in the world with this mobile phone.

      I doubt it could keep up with the technology of today though.

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      17.07.2013 14:41

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      I used this phone for a year. I have dropped his phone so many times and simply nothing happened. Beside the battery lasts really long which is another thing I liked a lot about this phone. The bad thing is the screen of it could get easily scratched. Keep this things in mind when you consider buying this phone.

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      16.01.2013 16:03

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      ideal for a back up phone

      I purchased this phone second hand through Ebay as I was in between phones. I bought it about 2years ago for £23. The phone was unlocked to all networks. I have previously had a touchscreen mobile and thought this one would be as simple to use unfortunately it wasnt. I purchased a stylus pen to use as the touchscreen didnt seem to want to co-operate without it. Once the stylus arrived I still struggled to use the phone decided that I would be better selling the phone on to someone who may get better use from it than me. I had to constantly re-calibrate the phone to try and make the touchscreen responsive. The good things to mention is that the phone is a good size it is not to bulky like other phones on the market. I would say if you are looking for a really cheap phone to or back up phone is would be ok for you. 5/10

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      02.11.2012 00:16
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      A fairly average phone

      INTRODUCTION

      I purchased this phone three or four years ago, as a gift for a family member, but got to use it myself for a while. As they have now changed their phone, I have it back in my possession...so kind of them!

      DESIGN AND DISPLAY

      The phone is very light (under 100 grams) and very thin (under 1.2 cm thick). This makes the phone fit into your pocket, and looks quite good too, particularly the black model of the phone. The phone has a three inch display with a poor resolution.
      The phone is quite 'block like' and therefore feels very sturdy and far from cheap or tacky.
      It is a touch screen model, but also has a few buttons for going to menus, and moving back or cancelling actions.

      FEATURES

      I struggled at first to adapt to the touch screen on the phone because it is not very sensitive or responsive. This could be a problem to some people, perhaps if they are used to more responsive touch screens. Although, it must be granted that the phone is quite dated and given the available technology, we can't really complain!
      The phone has all the expected features like a camera, albeit a very poor one, the 3MP camera has very poor shutter speed and photos can easily appear blurred.
      The touch screen is hard to use when typing, word processing and sending text messages, but a stylus is provided to make this easier.
      I found the menu system quite complicated, and by default there are a lot of loud notification noises for completing actions, sending messages etc. These obviously can be turned off but I found it hard finding the appropriate place to do so!

      BATTERY LIFE

      The battery life on this LG Cookie is fairly average. It lasts a couple of days from a full charge, but that is mainly on standby. If you are someone who listens to a lot of music or making long phone calls, you will find this time diminishes EXTREMELY RAPIDLY!

      MEMORY

      The on-board memory is appalling; you only get ~40MB, ie around 10 songs. However this can easily by expanded using a memory card.

      SUMMARY

      An average phone particularly suited to young people who want a touchscreen but cannot get one of the latest, higher end models.

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        27.09.2012 01:57

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        Budget phone but a good step up to the touch screen

        It's a good phone for the price, however it doesn't live up to all the moderns needs of a mobile phone considering the unprecidented social network sites.
        Pros:

        The build quality is good, it's plastic very rigid and firm. The screen is fairly scratch resistant compared with others on the market but naturally with it being touch screen it does leave the odd fingerprint mark.

        The camera is ok, it lacks in quality, but is acceptable considering this phone is seen as a budget option. Unfortunately there is no flash, so the images are prone to being dark and dingy. A acceptable camera it is fair to be described as.

        To be honest the battery is very good comparing it to previous phones i have had, i've had the phone for just over a year and still a fully charged battery will last about 30 hours give or take dependent upon the usage during the day.

        The features are some what limited to the basic applications. The front page contains a variety of widgets such as a notepad, a big face clock, radio, speed dial, amongst others. The usability is great and is really easy to understand how to use, almost going as far as saying its fool proof.

        Cons:

        The most off putting thing for me is the touch screen unlock, being able to unlock the phone two ways, either by pressing the button on the side or holding the touch button for 3 seconds. Unlocking in your pocket or in your bag if it is pushed against something is not uncommon leading to mistaken messages and calls made.

        The headphones made by LG are not the best. Very flimsy and cheap feeling.

        The internet is good, but not great. The phone isn't wi-fi enabled so will only run on your networks WAP, meaning no email or youtube.

        It's an ideal phone if you're looking for a low costing phone for every day ease of use. If you are more dependent upon social networking and business related applications on a phone then i would not advise this.

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        26.04.2012 00:10
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        Do not get this

        I had my LG cookie about a year ago on a 2 year contract with vodafone for around £10 a month. This came with 100 mins and 300 texts, and this was my first (and only) touch screen phone, and at the time of purchasing this phone, I was quite excited by the prospects of owning a touch screen phone (this was back when the Iphone was still a pretty new thing).


        When sold I was told that the LG cookie had a good battery life. After owning the phone, I disagree, as there came a point where if I used the phone for much (say if i recieved a phone call from a friend asking if he wanted to meet up, I went there, phoned my mom to let me know where I was, and phoned to ask for a lift), then the battery would really struggle. And the phones maximum time on standby was about 2 and a half days. This was made worse by the fact that the worlds most incompetent man was tasked with making a unlock screen button not only as a plastic button on the side (which was very good) but on the screen itself as well, meaning it constantly unlocked itself and phoned people from your pocket! (Unlike iphone, and other phones, you dont have to slide to unlock, or press for 3 seconds or anything, just 1 touch and it unlocks, so every time anything presses on your pocket, your phone would unlock!) I wasted a lot of minutes and battery life false calling people.


        Ok, so maybe at least this phone was response and value for money? I mean at the time it was advertised as the cheapest phone with an accelometer? BUZZ... wrong again... The phone was woefully slow, and texting with the qwerty touch screen was even more difficult that a normal phone (as the touch screen wasn't very good at selecting the button you pressed, so it could take 3 or 4 goes to get some letters!). Furthermore, this accelometer must have been broken or something in my phone. Because the amount of times i turned my phone on its side to engage qwerty keyboard and nothing happen was unbelievable. And if anything did happen, there was always a delay.

        Infact, there was a delay before anything happened for anything. Pressing contacts, there was a delay, open message, delay. Always this 5-10 seconds delay as the phone had a think about what it would do next. This was particulary annoying as sometimes you werent sure if you pressing the screen registered or not. So naturally you press the screen again... only to find out know you have clicked twice and the phone is now automatically phoning someone... again!

        Ok... so what about styling? This to be fair was a good point on this phone, it looks slick and the part. Sadly this for me is not the most important thing, as i would rather a phone that worked than looked good, but thats just me.


        What about aps? Well I never surfed the web on it, but from online reviews i gather it wasnt great at that either. And you had a pitiful amount of pre-installed apps, with everything that adds on either costing money or these "lg points". Whatever at this point i was so fed up with the phone i gave that a miss.


        Let me put it this way.. during my 2 year contract I gave the phone to my brother, who broke his, and took a phone called Saegeam. Just encase you never heard of them, neither had I until i got this phone... off my grandma who didn't need it anymore. Its a phone thats at the time i got it about 14 years old or so. And honest to god I prefered it, because I could call people, forget to charge it a few times, and text people. Ok it doesnt look at that, but to be honest, I really dont care about that from my phone.

        THe 2 other things I will give it are signal and sound quality, but the signal strength may have been down to vodafones signal range being very large near where I live. The sound quality is average, not good, not bad.



        So in summary?

        A TERRIBLE TERRIBLE phone. I will never buy from LG again, I know at the time this was marketed as a cheap touch screen, but cheap is definately not cheerful here. Seriously dissapointed with this phone, and wouldnt recommend it to anybody. Infact I doubt I will go touchscreen again due to this phone just being so annoying and difficult to use.

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        08.04.2012 02:33

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        Wouldn't buy again!

        I have had my cookie for a just over 18 months now and it has been one of the worst phones i have bought, over time it has just gone worse at the begining it was fine and the phone worked well however after a few months use it was starting to play up and after time it has gotten worse. The battery life is not good even if you don't touch it all day it still needs to be recharged over night or it will die midday. This isn't with the use of the interent using this makes the battery life unbelivebly bad! The interent itself is very bad as it doesn't have a good screen size. At the start the sideways texting seem fun but when you don't want to use it and it keeps happening it gets annoying. to get on to things is very slow an takes time to load even the messages at times it freezes and has to have the battery taken out to fit it, at other times such as when plugging in headphones it decides to turn itself off. Although when contacting were I bought it from they informed me that it 'is just a computer and will freeze' PFFT!

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        04.04.2012 23:54

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        It is a basic phone for an affordable price. It isn't the best of phones, but is good.

        The LG Cookie is a very reliable, handy phone that has everything a phone needs, eg. Camera, Bluetooth. However, it also comes with something that isn't an application. The phone is also touchscreen which is good. If you are on a tight budget then this is definitely an option. In contrary, the drawing panel allows you to create and draw whatever you want in different colours, you are also able to choose the colour of your background and the thickness of your pen. The battery life is also pretty good. If you are on the go most of the day, it comes in handy, due to the fact that the battery doesn't run out within a matter of 1 or 2 hours. The price for the LG Cookie is quite cheap considering the features it comes with. However, the LG Cookie Fresh is now out which is an upgrade to this phone. In addition, the menu is pretty good, it allows you to add widgets to your home so that they are easier to access. For a phone that has come out a while back, it is great.

        On the other hand, the screen isn't as good as other phones. You are able to adjust the brightness of the screen, but it gets scratches easily. Even if you take care of your LG Cookie, it will get scratches due to the pen. The LG Cookie doesn't have any marketplace or app world, therefore, you cannot add any additional features to the phone itself. The structure of the phone itself is also said to be tacky. Personally, I think that it is nicely structured, but it is judged on opinions.

        Hope this helps.

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        27.01.2012 01:13
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        Sleek, stylish, cute and fun!

        I received this phone for Christmas about three years ago to replace my LG Chocolate, and as far as touch phones go, the LG Cookie is easy to use, fairly reliable and rather cute to look at!

        The Cookie has a distinct feeling of fun to it, with it's bright icons, wallpapers and interface, and my personal favourite feature of the phone is the drawing panel--which I readily admit I've spent ages on many a time! The LG 500 is attractive, sleek, and stylish, with a neat and tidy layout, and, if like me you have stubby fingers, there's a handy little pen you can use that slots nicely into the bottom of the phone.

        However, the phone is not without it's flaws. Unless you take advantage of the memory card, the phone doesn't store that many photo's or songs and on occasion, believe it or not, turns itself off, which is annoying, to say the least.

        Compared to the LG Chocolate, the Cookie isn't as likeable as a model, but aside from the odd hiccup with it's design, it is all in all a reliable and fun little phone!

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        21.12.2011 12:55

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        Not A Good Phone, But It Is Very Cheap

        I really wanted to love this phone because I was a big fan of LG, however, just a month with it was enough to make me hate the phone. It always used to freeze up on me and shut itself down. It also deleted all of my music and photos from my memory card which really annoyed me. Everyone I know who has something from LG has found some problems with it.

        Good Things - It is very light and feels nice. The screen is quite responsive. The camera is reasonable and has some good effects. The sound quality is good. It is easy to use and very simple. It looks good.

        Bad Things - Damages Easily, Freezes and shuts itself down, Gets scratched easily on the screen, The stylus that it comes with often gets stuck.

        I do think it would be a good phone if they fixed the issues with it constantly freezing, but as it is, I wouldn't recommend it. However, it is very cheap, and if you are not bothered by the freezes then, like I said, it would be a decent phone.

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        18.09.2011 20:31
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        all substance, no flash - good for somebody on a budget

        The reason that I bought this phone, was as a replacement for my outdated original phone, and as an update to touch screen technology (something that my original phone did not have). The thing that attracted me to this, was the sheer simplicity of the phone, advanced technology (touch screen, bluetooth, wifi) that isn't overly complicated (large amount of downloadable apps, confusing menus etc ), and doesn't lose the original purpose of a phone, to make calls and send texts. To do this review justice, I will look at some of the pros and cons of this product in more detail.
        First of all I will look at the positives of the phone. As previously highlighted, the phone is simple to use, as it has relatively few buttons, few menus to navigate, and it is easy to find the contacts list in case of emergency. I am a fan of smart technology and originally looked at the Iphone, but found it to be overcomplicated and for that reason i went for the Cookie. Another positive with the phone is the price, which was for me £90 on a pay-as-you-go tariff (at last check Amazon were retailing the phone for £75), which for a smart phone is very competitive, as mobiles can cost upwards of £400. Similarly, another element of the LG Cookie KP500 that I like is its durability and lightness (i shudder to think the amount of times that I have dropped it - but it has never broken on me). Indeed, something that scared me about some of the touch phones that were on the market is how fragile they looked, but although the LG Cookie is light, it is durable). In much the same manner it is relatively easy to input text on the LG Cookie, as it comes with its own stylus, meaning it is easy to write text messages quickly. In the same manner battery life is very good with this product (lasting upwards of 12 hours).
        Conversely, the Cookie does have some drawbacks, which i will look at now. Firstly, the phone is very limited in content, it does have add-ons (in the form of memory cards) but so do most other phones. Indeed, as previously highlighted it doesn't contain many apps, (googlemaps, itunes etc) which most other smart phones on the market do, such as the Iphone and doesn't contain a function to download added data. Similarly, as a phone it does attract dirt very easily, which would make it less suitable for something like a handbag or as a pocket phone and goes against the need of a mobile phone as an every day item.
        In all, this is a good phone for somebody on a budget that doesn't mind the lack of options that come with the phone. Although the phone is quite competitive when looked at against other models on the market it is very limited. Having said that as a phone the LG Cookie is very practical, as it is light, durable and easy to use (all substance, no flash). Therefore, I would definately recommend this product to a friend.

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        15.09.2011 23:36
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        .

        I'm never to fussed what phone I get, as long as I can do the basics on it them I'm fine, which that must sound weird considering I'm 19, a lot of people around my age, have to have the latest phone on the market, but as long as I can text and ring with ease, then I'm fine with whatever I have, this were out for a few months and I was thinking about getting my first ever contract about 2 years ago now, my brother and his girlfriend both had one of these phones on contract and recommended it to me, The pink LG cookie on contract was cheaper than the black one, despite the black one looking better I decided to go for the pink one for the obvious reason it was only £15 a month and not £20 like the black one.


        My contract was £15 a month and the phone was free but at the time you could purchase this for around £70 depending where you bought it from, my contract was for 2 years so I actually paid about £300 but I was spending £70 a month on credit alone so I saved myself a lot of money in the long run. This phone is touch screen and one of the first ones that came out and I remember everyone raving about how good and cool they are, they do look pretty smart the black more than the other colours, it only had 2 buttons and the rest was touch screen, really easy to set up, all you had to do is put the sim in and hold down one of the buttons and it turned on, However annoyingly you needed nails to get the back off which I don't have, so I always had to get my mum to undo it for me which was a big hassle.


        The text and ringing on this was fairly easy and the buttons were set out the same as a normal phone only it was touch screen so there wasn't to much of a change really, it means everyone old and young can still get the hang of it and fully understand, the camera is 3 mega pixels, which is good, but I found the pictures very distorted and pixilated which made it hard to take any good photos on the spot when out and about. The phone did have a built-in accelerometer, which means that it doesn't matter which way you hold the phone the screen will change round to suit it, which I found good, but pointless, because the buttons are still the same way.


        Others:External memory card capacity: 8GB
        External memory card type;: MicroSD
        Internal phone memory: 48MB
        Camera Megapixels: 3
        Dimensions: 106.5 x 55.4 x 11.9 mm
        Standby Time: 350 hours
        Talk time: 3.5
        Bluetooth enabled


        Overall in my opinion, I don't think that anyone should of had any problems with using this phone as it was fairly straight forward and simple, the inbox couldn't hold to many messages despite having a memory card which I found myself constantly deleting it all which was really annoying, there's no select all messages to delete option either so you have to do it one by one. Luckily this phone didn't find itself down the toilet or in the bath like the majority of my others, but it did find itself on ebay a couple of months later, this is because the battery life on this is extremely shocking, I had to charge it up every day and often found myself without my phone at college when I needed it most because it had died on the way, This was really starting to annoy me, also because it was touch screen you could lock it, but then it being in your pocket and touch screen, it would unlock itself and I'd be ringing 3 different people a day at the very least so it was wasting my minutes and more often than not I was going over my bill and having to pay more. So thought the best idea was to put on ebay sell it and put my contract sim in my old phone for the remainder of the contract.

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          09.09.2011 03:54
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          If you're on a tight budget and you love the idea of having a touchscreen phone, the LG Cookie KP500

          I decide to buy this phone mainly because of it touch screen functionality. The are different touch screen phones that are available but this one had a very good touch screen effect.The price is also very low as compared to other touch screen phone.With the brand name like Lg the phone maintains its reputation.Unlike the iPhone 3G, which has only one mechanical button underneath its screen, the KP500 has three: a send key, an end-call key and a shortcut key that gives access to your favourite apps. Above the end-call key, there's a small, orange LED, but we're not sure what it does besides glowing orange.The touchscreen isn't made of glass, which is a shame, and uses resistive technology rather than capacitive, which means that you have to apply pressure in order for it to register what you're doing. That said, the screen is more responsive than we expected and, although a little slow at times, works well enough for texting and dialling.
          The phone is a very user friendly one and allows its user's to smoothly sail through its feature.I must say that this one user's friendly phone.The only draw back of this phone is it camera its on 2 megapixel and does not have a zoom-in function making it bad choice for people who like to more zoom-in functionality in their phones.Overall a product that is worth buying.

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          26.08.2011 11:40
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          Not too great, pretty avergage, with a few annoying problems

          I used this phone for around 2 years, and My experience with it was not that great.

          The phone was pretty good value, I was looking forward to the phone arriving as it was going to be my first touch screen phone i would have. It looked great, nice build and very strong. The phone itself was easy to set up and was great to start with. Then came THE SCRATCH. All I had was it in my pocket and suddently there were lots of scratches close together, it made a rainbow effect which ruined the enjoyment of the phone. After a while i realised the screen scratches so easily, so went out in search of a phone sock... which did the trick...

          The phone itself looks great and is very light and also the battery was pretty good and lasted for a couple of days, of light use. Same that you could only use LG headphones becuase there was also a built in MP3 Player and Radio which i would have used.

          The in built camera was pretty good at 3 megapixls, has some good effects and editing tools. It also had handwriting recognition where you could use the pen to write and it translate it into on screen text. I never used it due to the inconsistency of the recognition, and the fact i have rubbish hand writing.

          The screen is bright and clear but the touchscreen itself was very annoying... It uses a resistive touch which responds to pressure (Instead of the better Capacitive touch screen which only responds to contact only by skin by sensing the electrical signal, allowing less pressure to be used, much more responsive and only your fingers can control it). For the resistive touch screen to respond you have to push quite hard and especially at the edge of the screen for the scroll bar you had to push pretty hard. Eventually i started using the cleverly hidden pen which came with it, which needs less pressure to work.

          The worst problem i had, and in the end i got red of it because of it, was because it kept ringing people on its own... I eventually worked out why it kept happening, Because it uses a resistive touch screen, anything can click the screen. The other flaw was that to unlock the phone, you just have to hold a button on the screen down. So when i sat on the phone, or even had it in my coat pocket, it would unlock, the with one click of one of the 3 bottom buttons would bring up your contacts, and ring the top number... This wasted my credit, as i had pay as you go at the time, so it annoyed me. I created a contact called "AAAAA" with a number 0000 which appeared at the top and therefore my phone tried to ring that, and failed, so that sort of fixed it, but it rang other contacts still...

          I would recommend this phone to yougner people who want to try out a touch screen phone as it is cheap and works quite well

          Eventually i saved up to buy a capacitive touch screen phone, and bought an Orange Sanfransisco which i reccomend buying as it is only £99 and is amazing value. PAcked with features and the Android OS.

          Thanks for reading

          George

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