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I would like to bring to your attention my recent trip to Liverpool from 6th to 7th August 2005, for a friends wedding. Having never been to Liverpool I booked a room in the Brittania Adelphi as it sounded spectacular on various websites, stating Situated in the heart of the city. Liverpools largest hotel is a spacious and unique property. Built in 1914 with superb public rooms and panelled suites. Unique marble foyer, lounge and corridors. Completely refurbished throughout with fully-equipped health club.
I would like you to know that this was quite possibly the worst hotel I have ever stayed in. On check-in in to our room I noticed that the room had obviously not been vacumned that day (or in my opinion for quite a few days) the floor was covered in crumbs. I went to reception and asked if they could please arrange for someone to vacumn it. When then went our for the afternoon and when we arrived back it had still not been done. I then made the great mistake of looking under the bed as my husband dropped one of his cufflinks on the floor. I was absolutely horrified to see that there was an array of empty bottles, used tissues and nail clippings.
The bathroom had been poorly cleaned with stains around the toilet and mould around the taps!
In my opinion this hotel is a public health risk and I certainly will never stay here again, the staff were abrupt and unhelpful and I am seriously considering contacting environmental health, I am sure if they stayed in the same room they would find this disgusting tip under the bed. Why on earth should people be charged such high prices to stay in a room that resembled a waste paper bin!
Totally unacceptable in my opinion. I will be writing directly to the Adephi but thought that you should know this to try and save people from making this terrible choice in future and ruining the first visit to a city described as European Capital of Culture???