I started using MySurvey a month or so ago. I had read other reviews about how it's a survey site that really does pay out. I thought 'I wow I could earn money just by giving my option on things, easy!'
It was really easy to sign up to MySurvey and the site looked really easy to use. I even downloaded the app onto my phone and thought that having it on my phone would make it even easier. I received an email pretty quickly telling me that there was as survey ready to be completed. However, when I went to do the survey on my iPad nothing happened. I thought nothing of if and just waited for the next survey to become available.
I probably received about 2 or 3 emails a day regarding surveys. The problem was that none of them worked on my iPad or iPhone. I then emailed MySurvey regarding this issue. I must say that I got a reply really quickly, the first reply was pretty bad and it was obvious nobody read it carefully so I replied again asking why I could complete any surveys. The second reply was more comprehensive and I cannot complete surveys using my ipad if iPhone as they are not compatible with Flash Player.
Obviously I have found it quite frustrating that I cannot get involved with this site and this is not made clear anywhere when you sign up. So, I really cannot comment on how this site works as it has not worked at asll for me.
I admit that I do spend quite abit of time on the internet. Whether it being looking up product reviews, news or writing on forums. But also I do like earning abit of money on the side. I visit deal websites and get drawn into things that I want, but then look at my budget and realise I cannot have it. But with writing on here and conducting online surveys, I save the money and bingo, I can afford it.
I recently came across mysurvey which was plugged on money saving expert. I had not really heard of it before then and I thought I was fairly up on my survey sites.
The purpose, like all survey sites are that you register your details. Name, address, email address etc. You do not need to give much else away about yourself like your income, marriage status, they will send you any survey available and determine if your good for it when you answer the first couple of questions.
Within the first 24hrs of registration, I started to get emails sent to me. These emails containing links to the survey, how many points and how long the survey should take.
The most important bit. After all, that's why you take them for isn't it? This survey site is all about points. You get points which convert to vouchers. The great thing about this site is that you can start earning vouchers with at least £3. Below are just some of the rewards available. Please note however that some companies penalise you for cashing in points early. Paypal being one.
Paypal: 345pts = £3 / 575pts = £5 / 1150 = £10
Amazon: 550pts = £5 / 1100pts = £10 / 2750pts = £25
Others available include:
Homebase, B&Q, Boots, Burtons, Debenhams, Halfords, itunes, Mothercare, Nectar, Top Man, WH Smith.
Obviously the longer the survey, the more points. So far I have had surveys that last between 10-25 minutes. That's the average. The points are generally around the 50-70pts mark.
Whilst I have been fairly new to the site, I am getting two surveys a day. I have taken approximately 7 surveys now and my points total stands at 550.
Surveys are the usual lot that do the rounds. Shopping habits, mobile phones, travel, financial services.
By conducting mini polls (one answer polls), referring friends and answering polls, you get prize points. These prize points will be entered into a quarterly prize draw to win cash prizes.
I cannot say exactly if this is the best survey site, as being new, it might be that I am flooded with surveys and it will start to settle down. Certainly the rewards appear to be better. This now tops my favourite survey site.
A few months ago, I was desperate for money and searching around on MoneySaveingExpert I found this website (as well as Dooyoo!) and some others. I made a separate email account as I was still a bit weary of giving my details out and scams etc. I have been using MySurvey about the same length of time as I have Dooyoo and a few other survey sites which is about 2 months and so far MySurvey has come out best after Dooyoo.
It was very easy and straight forward to sign up, at first I wrote my new email address wrong (.com instead of .co.uk) so I cancelled and started again but wasn't allowed as my details had already been used, I emailed them and they replied almost instantly having sorted the problem for me.
The website is very clearly set out and I prefer it to many of the others as the fonts and colours used seem much more friendly and throughout than some of the other survey sites which look a little dodgy as the fonts and layout are boring and seem as if they have been done quickly. I get emails telling me when new surveys are available or I can log in myself and they are easy to find, I usually get two-three surveys every other day on a good week or 1 every 3 days on a not so good week. There has been a lot in the lead up and duration of the Olympics which have been fun to do. There are daily polls by the side which get you entry points for competitions but I have never won (boohoohoo) and usually another main poll in the middle which may give you a few reward points sometimes.
The site is mostly the same as any other survey site with a wide range of different surveys offered, I tend to get screened out a lot of surveys as I don't own a smart phone, drive a car, own a house which I am sure would get my a lot more points! I do get screened out the least on MySurvey compared to other survey sites though. I have managed to get £10 paypal vouchers from the points I have collected in the last two months which is about 1150. On the other sites I have been using I have only got £2-£3. A really great point about MySurvey is that you can redeem points for as little as just £3 instead of having to wait til at least£10 or £20 worth which can take forever. Most surveys reward between 30-150 points so they add up fast, I did have one the other day that rewarded me with 300 though! Another great point is the range of rewards on offer! Paypal will be my most favourite to use but you can get vocuhers for argos, amazon, high street clothes stores, boots etc all for online or paper vouchers. Each store requires a different amount of points too so it can very.
Overall I would recommend MySurvey, obviously it's slow money but it does add up and is worthwhile in the end as most of the surveys are 10-25 minutes and quite enjoyable compared to many others on other survey sites. I think the best rewards are on MySurvey too and they do not take long to appear once you have redeemed them!
I am a big fan of online survey's to earn rewards however I have been signed up to a few before which have not been worth while and have been scams etc.
However I was really pleasantly suprised with my survey, firstly the website itself is very appealing and easy to use, it also looks really professional. Once you have set up your own account you can change your theme to suit your mood, I have opted for a beach look at the moment :) but there are different ones to choose from.
When you first open an account you will be asked to complete quite a few different details and questions in order for the website to build a profile on you. The brilliant thing about this site is that it finds surveys for you, so there is no trawling through pages of surveys to try to find one that would interest you. As the site has lots of different information about your lifestyle, hobbies, likes and dislikes etc (they would have found this out on opening an account) it is able to determine what surveys would appeal to you. However sometimes I am not particularly interested in some of the surveys but i complete them anyway to earn my rewards.
When i first signed up to the website I was sent links to quite a few surveys a week, however now it seems i only get about 2-3 a week, not sure why this is.
It is really worth completing all surveys that are recommended to you as my survey has a very good reward system. The site adds my survey points to your account after each survey you complete which is generally between 50-80 points per survey. You are able to redeem your points after as little as 375 points which can be earned quite quickly. Points can be redeemed for lots of different things such as vouchers, gadgets, paypal cash, charity donations, toys etc. Each reward has a points price tag attached to it and you must have enough my survey points in order to redeem the items that you want.
I would suggest saving your points up as much as possible as the more points you have the better the rewards are. I recently recieved £20 cash into my paypal account, this was valued at 2300 my survey points which had taken me about 4-5 months to save up.
Most of the surveys take anywhere between 15-40 minutes to complete, but the approximate time will be stated at the start of the survey and you can refuse to complete certain surveys.
I would recommend this site to people who enjoy completing surveys and would like to earn some extra cash.
I have been a member of mySurvey for around 9 months, joining in September 2011 as I had time to spare and opinions to share.
The site sends a decent amount of surveys per month, and the screening process is usually fast (if you are screened out, you will find out in the first 30 seconds).
There have been some problems with surveys crashing halfway and sending me directly to the main site, without any awarded points, but the occurrence of such events is too low to count it as a disadvantage.
Redeeming can be made at low values: 300, 500, 1000 or 2000 points for Amazon e-vouchers, and similar figures for other types of vouchers.
A point is roughly worth 1 pound.
A voucher can pay between 30 (very short ones) and 150 (half an hour) points, and I usually got between 3 and 5 surveys per week.
You can also refer a maximum of 5 friends, and you get 100 points for each referral that turns into a registered user.
This survey site is great for people that want quick change in their pockets. Surveys are quick and easy they last about 10-30minites. You get between 50 - 180 points per survey. If you download my survey connect to you computer you get 1500 points and get more surveys each week. You can redeem vouchers and cash. Payout time for cash and vouchers is usually about a week which is fast for sites like this. The cash goes via pay pal and vouchers are emailed to you or can be sent to you house depending on what one you get.
I tend to get a couple of surveys a week and I think this site is much easier to qualify for the surveys than some of the other sites I have used. The surveys are about everything i tend to get mostly ones about food and drink. I have been lucky enough to test a few things from the surveys on this site including a new walkers flavour and red bull.
345 points = £3
550 points = £5 pound Amazon(I usually get these)
There are various other vouchers that you can get also nectar points etc.
I earn about 400 points a week using it for an hour a day usage. That is about 3 pounds a week which is not really much but points add up I have 2250 points in my account at the moment and im saving them up so I can cash it all out next summer to go towards my holiday. This is not a get rich quick scheme but if you have the time you could be make and extra 50-100 pounds a month.
I receive surveys by invitation but now I also get them on the site dashboard. That is one of the good things about this site you dont have to wait around for them to email you because all the surveys for you are on the site when available. The site updates you on surveys daily and the site is straight forward and easy to navigate through.
This is one of the easiest most legit ways to make money over the internet. It all boils down to how much available time you have to focus on the surveys they give you. Even if you don't have a lot of time just looking and checking every now again can enable you to earn a little cash. I wouldn't say this site is great because although I have had good experiences on this site my sister hasn't did so well as me. She has struggled to qualify for surveys and gave up.
I started using MySurvey about 3 or 4 years ago (when it was called LightSpeed) and I love this site! It has been really beneficial to me over the last few years. I have received a £20 Amazon Voucher, a £20 Next voucher and about £60 through PayPal. I know, it's not big bucks but it's a nice little bonus from time to time. Over the last couple of years I have only requested PayPal payments because I'm putting it towards my up and coming holiday in May to the Shetland Islands.
Generally speaking a survey you participate in will reward you with 50 to 120 points - usually about 70 or 80 points. You won't qualify for every survey but you are usually screened out within a couple of minutes and will receive a complimentary reward of 5 points anyway.
Each survey seems to take between 10 and 30 minutes to complete. The survey will tell you how long they expect it to take, sometimes it does take longer and some surveys can be a little repetitive. In the past I have also been sent things to try and then you will have another survey to complete after you have tried the product. This hasn't happened for a couple of years now but I have been sent bathroom cleaner, washing powder, vitamin drinks and snacks to try.
I used to get about 4 or 5 surveys per week (although I didn't always qualify for all of them) but I have noticed this has somewhat dwindled over the last couple of months which is very disappointing! Since the start of December I have only received 210 points.
I tend to just log into my account a couple of times a week but MySurvey does also notify you by email, so if you haven't logged in for a couple of days it's good to know you won't miss any surveys, if you check your email frequently.
The payout threshold is very low with this online survey site, which I really like. With as little as 345 points you can receive £3 through PayPal. However, I usually wait until I reach the £10 PayPal threshold, which is 1150 points. PayPal pay-outs rise in increments of £5 up to a maximum of £40.
PayPal isn't the only reward with this site; there are loads to choose from.
Electronic vouchers include:
Paper Vouchers include:
Electronics, Tools, Toys, Personal Care, Nectar Points and you can also donate to charity. There is something for everyone.
On the home page there is also a MiniPoll section, which is multiple choice question and you tick the relevant box. Each time you do this you receive entries into a quarterly prize draw with a chance to win up to £1000. This is something that I haven't won but I like to stay optimistic and hope that one day I will win one of the cash prizes.
Through looking at the winners, it seems to me that 5 people will win £25, 3 people will win £75, 2 people will win £500 and 1 lucky person will win £1000 every 3 months.
I don't remember much about signing up but from what I remember, this was an invitation only site. I honestly don't know if it still is. If you haven't already registered with MySurvey, then it is worth taking the time to have a look at the site and see what you think. In the past it has been great for me but it does seem the surveys are slowing down now.
Thank you for reading.
Found at http://uk.mysurvey.com, MySurvey is a website which offers financial reward in return for your opinions. My experience with the site has been incredibly poor - but rather starting with a rant, I'll first try to give an unbiased overview of the features.
MySurvey's sign-up process is fairly straightforward - there's the standard filling in of your personal details and the choosing of a password. There's also a few more personal questions to complete (i.e your household's income for the year), which I guess is done to help decide which type of survey will be sent to you.
Once signed up, you'll arrive at the home page, from which you can view your accumulated points (more on those later), and see which surveys are currently active. From the home page you can also access the 'mini-polls' which, rather than accumulating points, gain you a number of entries into the quarterly £2000 prize draw.
The surveys themselves will be instantly familiar if you've worked with other sites of this nature before - and they will nearly always relate to consumer products. For example, you'll be asked to look at a poster and answer a number of questions about your interpretation of it. In my experience I've found the surveys to feature more media than YouGov (which is predominantly text based) - so there are often videos to watch, and music clips to listen to. In terms of the length of each survey - well, it's really a mixed bag - some take around ten minutes to complete, but there are many more which will take up over half an hour of your time. It should be pointed out that some surveys are mind-numbingly repetitive, especially the ones where you have to match a certain word to a certain product.
Rewards are given in 'points' which can be redeemed when you reach a pre-determined figure - 345 points, for example, can be exchanged for a £3 PayPal payment. You can also exchange points for various shop vouchers including Amazon and Argos. The frequency in surveys for me was a couple per week - but I have heard of other users receiving six or seven. In my experience, completed surveys have resulted in between 30 and 150 points - although you can be screened out of a small percentage of them (you'll still get a few points though).
My personal experience of the site has been poor - primarily because my account suddenly became invalid without warning, with all my points instantly wiped out...
...one day I was sent details of a new survey to complete - so I went to the site and attempted to log in. I entered my account details, only to be greeted with the message "We apologize, but the account used is currently not active". After sending a message to customer services, I was told that the issue was being investigated, and I should try logging in again a week later. This I did, and again I couldn't access my account. I emailed customer services once more, but this time there was no reply. Investigating further, I found that this was a common problem on MySurvey, and on a number of forums there were many disgruntled users who had also had their accounts removed for no reason.
Although the MySurvey website is fully functional and generally easy to use, I am angry that myself and other users are having their earnings taken from them, and their accounts closed without reason - it's especially annoying considering the fact that I spend a lot of time on the surveys and completed them to the best of my ability. If you are planning to join MySurvey, I would recommend redeeming your money as quickly as you can - but I would preferably advise not joining in the first place!
- - - - -
i've noticed the following in MySurvey's terms and conditions:
"(we) may also terminate your membership immediately without specifying a reason"
I'm always on the lookout for survey sites and have been a member of MySurvey for about a year, this is definately one of my favourite ones as it is the one that I have been paid most for. As with most survey sites you will have some surveys that you don't qualify for, and this can be a pain if you have spent 5 mins answering it just to get kicked out, but I usually find with MySurvey that if I'm not suitable for a survey then I get screened out pretty soon. In all honesty most of the surveys tend to last longer than they say they will, but if your sat in the house with nothing to do then it won't be that much of an annoyance for you. I like the fact that I can earn a bit of money while I'm relaxing in the evenings.
I tend to get a few survey's a week and usually build the points up until I have enough for £10 Paypal, but if you would rather have the points spent on something else then there are plenty of options for you, you can get vouchers for various shops online and offline, you can buy things such as electronics, or things for your home, you can buy jewelry, you can swap them for nectar points and even donate money to charity with them. So there are a lot of things for you to do once you earn them.
If you just want some extra cash in your spare time then doing surveys could be for you, just don't expect it to make you rich!
What better way than to fill in a few online surveys to earn a few extra quid? That was my thought when I researched online market research sites. I read a few reviews and thought - why not, this cannot be difficult to do while watching TV on the laptop. I was not wrong, it was very simple to register and it was not long before I was asked to complete my first survey.
You get awarded points rather than pounds on this site, which can be exchanged for vouchers, DVD's etc or just to give to charity if you so wish. My initial thought was that it would be a good savings scheme for christmas - if I could get £50-£100 worth of vouchers it would make that time of year a bit easier.
Just to give you an idea - I registered on 28th July 2011 and the breakdown of the number of surveys offered and points values were as follows:
30/7: 1 survey (80 points)
1/8: 3 surveys (up to 130 points)
2/8: 3 surveys (up to 260 points)
3/8: 2 surveys (up to 120 points)
4/8: 1 survey (50 points)
At this point I was thinking - WOW!!! I was putting a lot of work in, and although I was not being accepted for every survey, I had around 450 points and well on my way to my first fiver (around 500-700 points).
Wrong. After this point I wondered what I had done wrong - it seems like they either run out of surveys or just stop offering surveys when a new customer is getting towards a point where they can cash in for vouchers (the cynic in me thought the latter). I answered the questions honestly and consistently.
Following 4/8 I have only been invited to take part in surveys as follows:
7/8: 1 survey (60 points)
11/8: 1 survey (80 points)
1/9: 1 survey (70 points)
Very disappointing. So disappointing in fact that I have taken my £5 voucher (just about made it!) and have ran...and unsubscribed
Not to dwell too much on the negatives but this points system is clearly designed in my opinion to distract from the fact it is very cheap labour - I reckon that a survey which usually takes 50 minutes will earn you about 50p! How much is the minimum wage again!!!?
Now, more than ever, money is tight and it seems like everyone is scraping the bottom of the barrel to scavenge for the last pennies. Being on a tight budget not only means higher stress levels with worrying about the next bill or supermarket shop that needs to be done but also that there is little spare change the spend on the little luxuries. This is where paid survey sites come into play, as many regular internet surfers will know there are a lot of survey sites out there promising cash, vouchers and even small luxury items such as DVD's and CD's in exchange for varying amounts of your time in which you fill that time by completing surveys. Typing in 'paid survey sites' to a search engine will cough up a whole host of websites some legit but most not, unfortunately. I have written this review to bring to light a legitimate survey site which I myself can personally vouch for.
If you are a member of any other survey sites you will know the basics of the sign-up process: you enter a few details such as name, email address and basic household information which will help MySurvey filter out the surveys which are applicable to you. Signing up takes a matter of minutes and I was not asked any information that was too personal or that I felt uncomfortable putting forward.
**Using the site**
At first I was very excited to get started with this survey site and as the surveys began to spring up in my inbox (which took about 5-7 days) I began filling out the surveys. I have been screened out of about 5% surveys I have tried to participate in and even then I had only entered a few details and therefore did not waste much of my time, a massive advantage to using the site is that when you are screened out of a survey you are still rewarded with HOWMANY points which is very unique for a survey site and a factor which may encourage you to sign up. The longest survey I have had is 35 minutes and the shortest lasting just 5 minutes, the amount of time taken to complete the survey is proportional to the amount of points rewarded to you upon successful completion. Surveys are sent directly to your inbox so you do not need to check the website regularly, a quick scan of your inbox morning and night should ensure that you have the opportunity to participate in all of the surveys that you are invited to before they reach their maximum threshold of participants. On average, I receive anywhere from 5-15 surveys a week which is a very healthy amount and I can collect points quickly. I have found that the estimated time taken is always accurate which is always a bonus if you have a time limit, for example if you are on a 30 minute lunch break. The survey topics range from beverages to cosmetics and 9 times out of 10 the survey topics will be relevant to you. The surveys incorporate both written questions with tick boxes, bigger boxes which require you to submit a detailed response and videos/sounds which make the surveys very interactive and therefore more pleasant to participate in.
This is the part that most of you will be interested in as, at the end of the day, this is why you singed up in the first place! On MySurvey rewards come in the shape of PayPal cash, vouchers and gift cards and even miscellaneous items such as children's Hunter wellington boots. The rewards are vast and there is sure to be something to suit everyone. I also find that it is easy to claim rewards as points build up quickly and the minimum payment threshold for PayPal is just £3 for 345 points. Claiming rewards is extremely easy, there is a 'redeem' button once you have accumulated enough points, from here you select your reward and enter a few details and that really is it, it couldnt be simpler! You will receive incentives within 2 weeks which is extremely quick compared to most other survey sites. You will receive 10 points if you are screened out of a survey and then anything from 30-200 points per survey in my personal experience. I have been a member of this panel for 2 months, the surveys have really picked up in the last few weeks which may be due to my participation in all surveys that are sent my way. I have accumulated £12 in these past 2 months and, being a student, every little helps. I will spend my earnings on small luxuries such as items of clothing or cosmetics that otherwise I wouldn't have been able to justify buying.
Overall, if you are interested in making a few pounds on the internet this website should be at the top of your list. You will not get rich quick but the easy earnings soon rack up and you can convert them into treats for yourself or family or even exchange your points for vouchers are hoard them until Christmas!
Being a student, I am always looking for extra little pays to make a bit more money. To say the least, I don't have a lot of cash floating about to spend on things I would like so a site like mysurvey.com is a perfect little earner for me. If you google something like 'paid survey sites' I can guarantee you will get so many results come back and you wont know where to start. I also did this after looking up extra ways to earn money on the money saving expert site which is worth a look as it has some really decent recommendations. Mysurvey (previously Lightspeed) are definitely one of the better ones I have tried and believe me, I signed up to loads! Don't be put off by all the different survey sites that are available - use this one.
Mysurvey.com were previously known as Lightspeed but they have recently been taking over. They have an easy to use, self explanatory website so you won't struggle to navigate your way around it. They have recently changed the layout too which now looks even better than before. Once you sign up, you have to give a few personal details and they fill in some multiple choice questions so they know which surveys to send you that you will be most likely to qualify for (more on that later). This is the most tedious part but it'll be worth it in the end.
After you've signed up you'll find you get sent surveys via email although I do sometimes find that I haven't actually been notified about them but they are on my page, so its worth checking the site just in case. You can get a survey about literally anything at all that is relevant to you, most of them are really interesting to take part in. The best bit is the reward. For every survey you take part it you receive points which are equivalent to money, basically. So £3 is something like 375 points and so on. It might sound a lot, but I regularly get a survey worth 100 points which takes 20 - 30 minutes. On average I get around 10 surveys each week so you can imagine how the points soon add up. Rewards come in the form of money, which you can get transferred to your PayPal account, or gift cards and vouchers for pretty much everywhere. They even have ones for Selfridges, woo!
The only downside for me is that often you will be sent a survey, asked a few initial questions and then find that you don't qualify - this could be for a number of reasons such as they have reached the number of participants they were looking for, or the information you have provided doesn't meet their criteria. This can be annoying and a bit of a waste of time but I qualify for more surveys than I don't qualify for (if you see what I mean) so its not much of an issue for me.
The questions are normally quite simple and its just a case of clicking a few boxes and answering some multiple choice questions. On occassion you might be asked to watch an advert or listen to a song and then describe what you liked or disliked about it - but even then you don't have to type much and it doesn't take long. Recently I received a big parcel from Germany which was for a survey that I had totally forgotten I participated in, sending me 4 weeks worth of dishwasher tablets to test then I will have to answer questions on it and I will receive 400 points, so not bad.
All in all, this site wont make you rich, as none of them will but its a good way to earn a little bit of extra cash for those things you want but don't necessarily need. High recommended from a student with too much time to kill, looking for a little bit of extra dosh!
When searching for ways to make money online it doesn't take long before you come across online surveys. With so many to choose from its hard to know which ones are worth signing up for, especially when you consider the amount of time it takes to fill out you profile for each one (so they can filter the appropriate surveys accordingly).
I've signed up to many survey sites and MySurvey (who recently taken over Lightspeed), in my opinion are amongst the better ones. They offer reasonable rewards for your efforts which can be exchange for either vouchers, gifts, or cash (through paypal). You get points for each completed survey and the amount of points depending on duration of the survey (10mins is approx 80 points but it does vary both ways). 345 points - can be redeemed for £3 so potentially 45-50mins (or there abouts) work gets you £3 which isn't worth quitting your day job over but it a lot better than many other sites which offer you pence for 15-20min surveys, or only offer voucher rewards.
This site also gives you prize draw entries for completing you profile and answering so of short surveys, which is quite good as they can take a long time to complete. On a downside tho, when filling out a survey - on answering a number of questions, you may be annoyingly sent away because you are not eligible to take part in that survey. However you are awarded 5 points which is better than a kick in the goullies.
So if you're looking for a good little earner then sign up to MySurvey. It's definitely worthwhile especially in comparison to some of the others out there. For those who have never done online surveys such as these, it's quite simple. Most answers are multiple choice (ie. like, dislike, don't know) and you point at click away. If typing is involved they usually want short answers such as DOB, post code, and occasionally asked things like 'how many types of beers can you think of'. This can get, well is tedious and boring but if you think you can handle it then give a whirl.
The earlier reviews on MySurvey tended to be favourable. The latest are not. What has changed?
Until fairly recently there were two distinct survey sites: The Lightspeed panel and My Survey. They both had a good reputation, especially the former. However, they recently merged into one, a 'new' 'updated' My Survey site, and this is where most of the problems began.
My Survey UK can be found at:
You cannot just join; you need to find a link via a banner on some other website, but I must say that so far the banners are not as rare as those for the Pinecone website.
The company gives you points for completing online surveys. If you complete mini-polls you enter a quarterly £2000 prize draw which is a lot of money, but since I never win anything in draws I am not that bothered about this. You can redeem your points for vouchers, cash or charity and the most popular rewards seem to be Amazon, Marks & Spencer, Argos, donations to Unicef, or cash through Paypal. There are more charities and retailers, and another addition to rewards are Nectar points.
Well, now I remember a time, quite a few years back, when the Lightspeed panel would reward me every £2.50 via Paypal. THAT was a good deal, as surveys were short, the reward threshold low and you got cash. Now, with My Survey, the surveys are longer, you get screened out cheekily sometimes after having completed 50% of the survey, and you need a lot more points to get a reward. E.g. you need 700 points for a £5 voucher. Not such a good deal anymore. However, I must say that the survey invitations seem to be frequent, whereas, during my experience with the Lightspeed panel they were not.
*What's the catch?
The catch is that the site is based on its former good reputation to attract members, but now it's complete rubbish. Here is my experience:
I was a Lightspeed member and satisfied with the rewards but the surveys became infrequent through the years and at some point I realized that I had not received surveys for a while; all of a sudden the survey invitations stopped. I tried to login to find out what was the status of my account and I found out about the merge with 'My Survey'. However, the company claimed on its website that Lightspeed members could use the same login details. I tried and... nothing. I'd get a 'wrong username/password' message. I contacted what seems to be a customer service manager, a lady by the name of Emma Morrison (although I have now doubts to believe that she is one real person and not a team under that character name) forwarding to her my original Lightspeed confirmation email with all my account details. I received an email after a few days and she simply told me that my details could not be found in the system. She did not apologise for any points lost and she did not even offer to send me a new link to at least join MySurvey!
Anyway, after a Google search I managed to find a banner and joined the site. After about 15 days or so I had already completed a couple of surveys. A few days ago I had two invitations waiting for me in my inbox, so I was excited. Instead of just clicking the survey link I decided to access the survey via my account so I clicked to log into the site and ... surprise-surprise, I could NOT access my account. There was only a message informing me that my "account is inactive" and a link to send a message to the company IF I had any questions.
Of course I had damn questions, mainly how the heck they cut me off just like that, without an email notification, and where were my $%@@! points. I sent an email via the email form link and I was awaiting a reply. The cheekiest part was that when I clicked on the direct survey links found in my inbox, there was no problem accessing the surveys and no message alerting me that my account was closed. That is DEVIOUS, because if I had completed the surveys, oblivious to my account problems, I would have wasted my time and points.
Today, I found an email by this Emma Morisson customer service character informing me that
"Dear panel member,
Thank you for your message.
According to our database it seems that your account information does not
conform to the general conditions of our panel. That's why your account
has been de-activated. We are sorry to inform you that it is impossible to
For more information about our general conditions, please read the FAQ of
What does this even mean?? I could find nothing enlightening in the FAQ. My account profile was good enough to be accepted into the panel and to work for it for at least 2-3 weeks! So, all of a sudden they decide it is not good enough and they close my account without an email explaining what the problem is or a chance to correct it. I visited http://forums.moneysavingexpert.com and realized that more people had either similar problems or other problems with points not being paid and customer service not responding.
I do surveys because I need the money, not because I have nothing better to do. Quite often it is a repetitive and boring process. We work for these companies and are underpaid. The least they can do is to treat their members with respect and professionalism, or else there will be no people left to take their surveys.
So, I believe that My Survey is an unprofessional site and a waste of money and time. If you still want to join, make sure that you read the latest Terms & Conditions. This is a tiny link found at the bottom of their page. There you will read:
1. Lightspeed may terminate your membership immediately by notifying you by email if one of the following events occurs.
4. you have not accessed the website for a period of three months or more.
2. Lightspeed may also terminate your membership immediately without specifying a reason or prejudice.
4. If your membership of the panel is terminated, for whatever reason, all of your entries into the Points Program, prize draws or any other incentive programs run by Lightspeed will also be removed."
I didn't even get the termination email according to their own Terms & Conditions. That is appalling.
The views in this review have also appeared at http://forums.moneysavingexpert.com
Over the past two years, I've tried out several survey sites - Lightspeed, Ciao, Toluna, YouGov etc. For those who haven't used these sites, the basic idea is that you complete online surveys (usually on various consumer topics) and the site rewards you with points which you can then redeem for vouchers, and in some cases, 'real' money.
My Survey have recently taken over the Lightspeed Panel brand. In my experience, it's one of the few sites which actually offers a reasonably reward for participating. I reckon that it's not too hard in a couple of weeks to accrue enough points for a £5 voucher or PayPal payment. OK, it's not much (about 36p a day), but better than other survey sites.
To give a basic overview, when a survey becomes available, you receive an e-mail. In my experience, it's best to complete the survey as soon as possible, because they all get to a point (some sooner than others) where their quota has been filled. The length of surveys last generally between 10 and 30 minutes, though the time they think you'll take to complete it is a very rough guide. Often surveys begin with some general questions (age, gender, location etc.). Sometimes, on answering these questions, you don't qualify for the survey as they are obviously looking for a different group of participants. On these occasions, you get 5 points anyway. Topics are generally consumer ones - for example, what do you think of your bank, or what do think of this new brand of crisps etc. For completed surveys, the points vary, but I reckon that 75 is about average. Once you've reached about 350 points, you can start redeeming them. The easiest thing to do is to simply accept a payment via PayPal. You can claim other vouchers instead - Amazon, John Lewis, HMV etc.
Part of the problem with the site is that there aren't the volume of surveys available (unlike somewhere like Toluna). I think I probably get about 10-15 a week, of which I might qualify to complete half. There always seem to be one or two which don't work either, and occasionally, you'll come across one where you complete a lot of it then it crashes.
Put it this way, if I didn't have the spare time, I probably wouldn't bother with them. The financial return for the time involved is below peanuts. However, My Survey is better than others. All I use them for is for a little extra money... This year, all my Christmas presents have been paid with vouchers from either DooYoo or My Survey. There are lots of these sites out there (some more reputable than others), and they all have their own strengths and weaknesses. I'd put My Survey quite near the top because you do actually get something tangible in return for your work (and in my experience, PayPal payments and e-vouchers are delivered almost instantly once redeemed).
P.S. I forgot to add that some very short surveys don't award points, but instead you've given 'x' number of entries into a prize draw...apparently people win, but I never have!