“ Turn that old mobile into some easy coin! „
Everytime I got a new phone I never really knew what to do with my old phones. I dont like spending alot of money on phones so I always have whatevers cheap, and I tend to keep them for years - so no one would really ever want to buy a cheap old phone so I cant really sell them. Thats when i discovered envirofone.
I first heard about it through a television advert, and thought it would be a good idea. Envirofone offer to buy your old and unwanted mobile phones from you, and recycle them properly - which is a great idea. All you have to do is go onto the website and enter your phone make and model number. envirofone then offer you a price which they pay, if you are happy with his all you have to do is enter your address and choose the method in which you would like to be paid. You can choose from a cheque (which is what I always go for) or a bank transfer, or an argos voucher (bit random). I was concerned that I would have to pay for the postage of the phone, however envirofone send you a pre-paid jiffy bag envelope to send your phone back to them in which arrives within a few days of submitting your phone on the website.
I only expected to get a couple of pounds for my old phones at the very most, however I was delighed to find out that I was offered a lot more than this! I did a bit of shopping around and checked other similar websites such as mazuma mobile, but envirofone offered me more by quite a considerable amount!
I took roughly 2-3 weeks from me registering my phone on the website and me sending it back to them before receiving my cheque in the post, which I think is very reasonable considering they have to test it and do checks and so forth. Its worth mentioning here that mazuma mobile also buy your old broken phones from you, just at a lower price.
Overall I think this is a brilliant service as normally I would just either throw my old phones away or horde them in a draw somewhere not really knowing what to do with them. Its great to get that little bit of extra cash for something you dont really need, and its also great that such a service exists where you can recycle your old phones safely - helping the environment out and all that!
There's always a time when we could do with a little extra cash now and then, and whilst there are a plethora of ways to make small amounts of money on-line, one of the quickest ways to generate a nice lump sum is to sell your old mobile phone to one of several mobile phone recycling websites. One of the most high profile is Envirofone, which I have used several times when I bypassed the idea of giving my old mobile away. Here are my thought on my experiences with Envirofone.com
--If it Ain't Broke, Don't Bin It!--
Any of us who have owned a mobile phone for several years always gets to that time when when you want an upgrade for a newer model. Years ago the big four mobile networks would take your old handset back as part of an upgrade deal, but with the countless mobile phone shops offering upgrades and deals, and the return postage involved, this practice died out. So now, after you have your new handset, you are left with the old one to either give away, put away or throw away. This seemed wasteful, and since we live in an era of environmental awareness, mobile phone recycling websites have popped up in abundance. Envirofone is one of the most prominent.
The basic idea is that you send them your old handset to be recycled in a number of ways. If your handset is in fully working order and relatively modern, you will get a cash amount in return, the values ascertained by Envirofone on the website. If your phone is deemed as having no value, you can still send it to Envirofone to do your bit for recycling. The handset are then either refurbished for sale and charity in developing countries, broken down for spare parts or the metals and plastics melted down for regular material recycling. It all sounds good, so what kind of service to Envirofone provide to you as a consumer?
--Site Design and Navigation--
Designed mostly in a light blues and white scheme, the web page layout of Envirofone is surprisingly basic. It's clear, bold and rather straightforward too. The usual links are at the top in an active menu bar, which automatically drops down the sub-menus with a hover of the mouse. Particularly useful and most inportant is the 'Sell My Mobile' menu, which lists all the common popular brands, makes and models for quick reference. There's an FAQ and a section for blogs and additional material, plus information about the company and what they do. At the end of this menu bar is the account login button. Highlighted in the main part of the page is a large search bar, which you can either enter your phone model or IMEI number. Under this is a selection of the most popular phones and highest valued phones. These are typically smartphones like the iPhone, Blackberry and HTC handsets, which is graphically displayed and quick to select. It's all user friendly, all the information you wish to know is at hand without any trouble, and is a nice, uncomplicated site design.
As everything is very clear, as too being aimed at the widest possible market, navigation is equally as simple. Click on or search for your handset, examine the valuation and possible conditions for that phone, and choose whether to proceed with selling it to Envirofone. That's really it! If you do, you will have to set up an account, which will require all the regular personal details like name, address, create a password etc etc... Again, this is a quick process, not long winded and not wanting to take details not necessary for the transaction. Email notification confirms your account and requests to sell a handset. Terms and conditions are laid down while you do this, and there is a guide section that explains the process in detail. The site loads quickly on a average connection speed, and I have never had it freeze on me or require reloading, despite the bits of Flash and other interactive programming used.
--Service and Value--
If you are aware of sites that offer to buy your wears off you quickly and easily, it's normally a given that any money paid will be rather low. Examples would include Music Magpie and Webuyanycar.com. If you were to individually sell an item, via car-boot, ebay, gumtree etc etc, you would get more value. Convenience, it seems, has a price. Envirofone actually gives fair valuations for the handsets out there. Anything older than 2 years will only score you around £10-£30 as a rule of thumb, rare phones get a little more, but I think should get a little more extra for their uniquness. Smartphones or specialist phones (mp3 player type, camera type) that are no older than 2 years are the big winners. Twice I have used Envirofone. Two years ago I got £76 For a Molorola Rkr E8, (an mp3 player phone), and recently sold my old Blackberry Bold 9700 to them for a quite impressive £115. This is better than it sounds too in my case. Both of these phones were free upgrades directly from Orange, so I never spent a penny on them, got over 14 months use out of each, and then sold them for a profit. As Del-boy would say, Luvly Jubbly!
It all works fluidly too, and myself and friends who have used Envirofone have never had problems with them. After you open a free account, choose the phone you have to send them, they send you an addressed postal bag, and you simply post the phone to them. Within 2 or 3 weeks, you will receive a check for the valuation stated, even if the value changes on the site. You can choose to have the money paid directly into your bank account too, I have never done this, but have had reports that this is secure, fine and instant once the phone has been checked. The amount your paid freezes the moment you request a free-post bag. Both times I have done this have been completely trouble free, and I even received the check for my Blackberry within a week! As a service, I cannot fault them, and while your paying in that check into your bank, you can pat yourself on the back too knowing that the phone will be reused or recycled, and not festering in a landfill. It's a case of everyone's a winner. (Well, maybe not to mobile phone manufactures I suppose.)
Of course, you have to do you bit to make sure things go without a hitch. Get the make and model correct, you can check this using the IMEI number. If you send them a handset that doesn't match what you have told them, you will not receive a payout. Make sure the phone is in fully working order and the memory is reset. The latter purely for you own security and piece of mind, the former because they test all phones they receive to make sure they are operational. They do accept damaged handsets too, but you have to tell them beforehand and the payout amount will drop substantially. Post it off quickly is also a good practice. If you do this, everything should run as it should. As a final note, Envirofone will send you email updates to say the phone has been received, tested and the check posted.
It's not often I write about a buyback website with very few negatives. Like I said before, many of these sites where you sell items on can give you poor valuations, and sometimes even have a 'admin' fee. This is not the case with Envirofone. The valuations are pretty much on the button considering how technology depreciates so quickly nowadays, and on a quick comparison with a rival mobile phone recycling site, the values are on average slightly higher too. So ignore the terrible TV advert and just try the site out if your iPhone 4 has been replaced by a 4S. A handy way of combining a constructive way of recycling and getting a bit of cash in the process. Wonga??? Cooooooollll!
Envirofone URL - http://www.envirofone.com
Mr Wongaman Youtube Channel (Envirofone comic TV ads) - http://www.youtube.com/user/MrWongaman
Thanks for Reading. © Novabug
Sent them 2 phones, one less than 8 month old and barely used, and both in perfect working condition. They emailed me a few days later saying that they were now offering me half the money they originally quoted. I rejected the offer and they sent me the phones back with vital missing parts. I could understand if the outside of the phones had of been damaged in the post but it was the inside they had broken
ok so like everyone else, this is probably the first port of call, i sent my phone off, was offered £47. Oh they received it very quickly I will say that, but they offered me £16 claiming that it was water damaged.!! my phone has never been water damaged, So i guess that is what they do, come up with some BS, but having read the other reviews I guess I have no alternative but to accept it since I dont want my phone tampered with and coming back scratched, and who knows..dipped in water to prove it was water damaged.. not happy and will NOT be using them again!!
I recently upgraded my phone and wanted to get rid of my iPhone 3. I looked around and Envirofone were offering the best price. I was sent a free special delivery envelope and sent my phone off to them straight away. The process was fast, free and easy. Got my money and was able to enjoy my holiday that much more!
I was kept informed about the process via email at every step of the process and can't fault the level of customer service I have received. It's not often you get this level of service these days from a company.
There are other companies out there so make sure you shop around a little but also take in to consideration a companies reputation as £140 is a lot of money to send in the post to anyone!
I would definitely recommend Envirophone to my friend and family, even if their advert is a little annoying!
I've used Envirofone for the last 4 years now so I could say I was an early adopter. I've managed to make over £400 for my 3 mobile phones in that time and have always found the service to be first class. The website is easy to use and the customer service team stay in touch with you via email at every step of the process making the selling process easy and hassle free. I would definitely recommend using Envirofone, some of the other companies have had some bad press. I do hear Mazuma are very good too!
I did a quote online and was informed my phones was worth over £40. I posted my phone in the sealed envelope provided over one month ago and Envirofone are claiming my phone hasn't arrived. Like others, I have been told there is a delay due to Royal Mail but this is ridiculous. I will never use this service again as they can not be trusted - DO NOT USE!! It has taken a week for them to even reply to an email I sent them. This is the worse customer service experienced I have faced. You have been warned!
It has been close to two weeks since I mailed my fone in the pre stamped envelope sent and I have still not received payment. Envirofone say that there is a back log from the Royal Mail, while the Royal Mail say that there is no back log. I should have used a different provider and will definitely not recommend Envirofone to anyone in my group of friends. I have contact them may times and they just say that they have not received it blah blah blah.... Think Twice before you post off your phone to them.........you have been warned
in my opinion do not use this company. They offered a quarter of the original price offered once they had the phone and when i declined they eventually returned it less a vital piece of the handset and with the screen very badly scratched , neither of which were there when we sent it to them. AVOID, AVOID, AVOID
Terrible service. Offered 50% of original price due to a tiny fracture on the BACK of the (18-month old) phone. Offered 95% by O2 Recycle, who only care about damage to the screen. When I rejected Envirofone's offer, they took a week to process the return and tell me that I'll probably get the phone back within 14 days. Shop around, there are plenty of better alternatives out there!
The idea is pretty simple. You upgrade your phone to a new device but your old phone still works. You could sell it to a friend or on something like ebay. These take time and effort so there is a new market and one of the biggest players is envirofone.
There site is nicely designed and explains the whole process nicely. The site runs quickly and has a number of tools to help to select which phones you want to sell. Once you have found your phone it will automatically quote you a price. It is worth noting I am not saying they will give you the best price so it is always worth shopping around. Assuming you like the price you can set up an account and they will post you a package with a prepaid bag to send them your phone and charger. Once they receive and check your phone you get your money.
In my experience from the time it takes from originally receiving a quote to getting the money in the bank does seem to take an awful long time but it is stated at the start how long the whole process will take. I used the service for 3 phones and assuming the quotes are still worth my while I will use them again
I needed a new phone recently and didn't want to waste the old one and unfortunately it was quite an old model Samsung so I knew no-one would want to buy it. My thoughts immediately turned to the recycling websites I had seen advertised on the television, with the catchy jingles and the people constantly telling you it was a good idea, so I thought why not?
I searched online for the best deal I could find and went through a few websites such as Mazuma Mobile etc and eventually found that Envirofone offered the best deal. Though it was only approximately £13, I thought it was a helpful bit of money to put towards bills and it meant that the phone could be recycled, helping the environment and reducing waste.
All you have to do is go to Environfone.com and enter your make and model of the mobile phone you want to recycle on the homepage. After the search is completed it brings up the phone you have entered and tells you the price they will offer for it. You click add to the Sales Basket and then enter all the relevant details (such as name, address etc) so they can send you the freepost padded envelope for you to send them the mobile phone. When they have received the phone they will email you with the address you provided and give you all the relevant information for when they validate the phone and see if it meets their terms and conditions as well as when they will send your cheque in the post once the tests have been confirmed. This part of the process didn't take longer than two weeks and I had my cheque in the post extremely fast.
Though I wasn't offered much money for the phone (it is an old model so I expected this), I was happy to send it off to Envirofone and help out the environment in some way instead of creating waste. The steps were easy to follow and they are prompt when you contact them with regards to your order. I would definitely recommend them to anyone and several of my friends have used them after me and they agreed with me that they really are the best. As it is freepost it also doesn't cost you a penny and couldn't be easier!
When you have a phone that you no longer need or a phone that is broken, a tempting solution to this issue has been ebay. Why not make a few £s from it if you can. When you factor in the ebay and paypal fees the actual amount you receive may not have been worth the effort especially when your time and potential hassles you may face are factored in.
Envirofone along with a number of other mobile cashback recyclers provide an alternate solution. I found this method to be easier and free from hassle. You simply enter the mobile phone model on to their website (www.envirofone.com) and they will tell you how much they will pay for it. This is on the condition that it is fully working although they will take phones that do not work but pay a lower amount.
The payouts vary but can be fairly substantial, a current Iphone 16gb 3GS would get £256.03. Obviously as new models get released this amount will reduce over time.
If you like the amount they will offer then the registration process is straight forward and they then forward you a stamped addressed and padded packet which you can return for free. If the phone is expensive, it maybe worth getting this sent recorded or by special delivery. This is also something they suggest.
A couple of days later after they have received and inspected the phone, they will send you an email with the price they will pay to which you can agree or disagree. You will then receive a cheque in the post to the amount specified earlier.
I have used them and found the process to be easy and smooth. Being one of the longer established companies that offer such service they built a reputation for being reliable. However, they do not always offer the best rate amongst their peers.
Make sure you go via envirofone to get some extra cashback!
This website has been going for a while now and seems to have a decent amount of adverts on the television. A while ago my girlfriends phone broke and she was about to chuck it away, I noticed that on Envirofone there is a section that says if your phone is broke you will still receive an offer, so I thought why not.
I registered my girlfriends phone on envirofone and the value that they stated it was worth was £60.00, we knew we wouldn't get this considering that the screen was cracked and bearing in mind she couldn't do anything with it we thought that even £10.00 would be good. Envirofone then emailed us stating that the phone was broken, explained the fault and offered to purchase the phone for £17.00. We were more than glad to accept for a phone that was just going to be binned.
I was really pleased that envirofone actually come back to you with the offer to agree it, it gives you the choice if you would like to have it back or sell it for a lower deal. Although the offer was still really good so we didn't really need to do anything else apart from say ok.
Registering with Envirofone is very easy and quick, they then forward you a stamped addressed and padded packet which you can return for free. They do encourage you however to send the packet back via recorded delivery if the amount of the phone is expensive for your own security.
Following this I received the email back regarding the final offer for the phone in a few days and once agreed payment was made to my paypal account within about a week.
Overall I rate this 5/5 for a great service which you get exactly as described. My contract phone is due for renewal so I will definately be using this service again shortly.
It's hard to think of a more wasteful, depressing use of the planet's resources than mobile phones. It's not that they're not worth having (although some would argue the case). It's more the case that we've entered an age when what is a relatively expensive, technical gadget has become utterly disposable. Everyone wants the newest, trendiest, most up-to-date model as soon as they can get their hands on it and the average consumer almost certainly replaces their handset at the end of each contract. That means there are an awful lot of unwanted mobile phone handsets lurking in drawers and cupboards.
There are a number of ways that you can recycle your mobile phone.
* You could give it to a friend or family member.
* You could take to a local recycling centre or specialist recycling facility.
* You could donate to a charitable scheme. The Recycling Appeal (www. recyclingappeal.com) collects mobile phones, recycles them and raises funds for charitable causes.
* You could sell your phone privately. It's easily done on eBay, for example, and you can be assured that you'll get a good price. Don't take them to boot fairs though. Specialist dealers will pounce on you and offer you ridiculous sums of money.
* You could sell your phone to a specialist company, who will pay you a fixed, going rate and then recycle the handset.
I've tried all these methods at different times, for different reasons. Most recently, with the knowledge that I was sat on three unwanted handsets, I decided to try out the last option.
The online recycling companies recondition/clean up unwanted handsets and sell them on, often to developing countries. Where handsets cannot be reused in their entirety, they will use as many parts and pieces as possible and will then dispose of any unusable parts appropriately. In fairness, if you wanted to be truly ethical about this, you'd donate to the charitable schemes, who aren't in it to make a profit, but that's a very personal choice.
If this is all new to you, I'd suggest that you use one of the many online comparison sites that compare different mobile phone recycling web sites, giving you an immediate 'best price' on your handset(s).
'www.compareandrecycle.com' is a useful site that gives you an instant price for second hand mobile phone handsets, MP3 players, digital cameras, games consoles and gold/jewellery. They list 21 different recycling companies and by entering in a model number (e.g. Nokia 1100) they will present you with a list of all the companies offering a price on that handset. The listing is ranked, highest to lowest, so you can easily see which company offers the most and they'll quote you in cash or vouchers (as appropriate), as well as telling you how long (on average) the company takes to pay up. Other comparison sites are only partnered with a limited number of recycling companies so be careful which ones you choose. www.mobilephonerecycling.co.uk for example, only partners with 8 recyclers.
The three handsets that I wanted to sell were:
* A Blackberry Curve 8310
* A Nokia 6280
* A Black Motorola V3 Razr
At the time that I recycled these handsets (December 2009) the highest price offered on the Blackberry and the Motorola was through www.envirofone.com. The other handset was worth a little more to other recyclers, but I opted to do all three through one company. The prices offered on handsets do change regularly though. Indeed, searching on these handsets now, the prices offered via www.envirofone.com are lower than many of their competitors, albeit by 1 or 2 pounds, so it definitely pays to shop around. www.fonebank.com now seems to be the highest paying recycler on at least one of these handsets.
There's a word that springs to mind when you first see this site and that's 'simple'. 'Simple' is good. 'Simple' means that things do what I expect them to do, when I expect them to do it, in the way that I expect them to do it. That pretty much applies to this site.
In terms of explaining how it all works, the pages are well laid out and designed. You can do a quick search for your handset (essentially a three-click process) or you can browse by manufacturer. The 'How It Works' link really does demonstrate how simple the basic process is, but as you come up with more specific questions, the FAQ are quite thorough and if you're really nervous about it all, they even offer online chat during working hours (which I always think is a good thing to have on any commerce site).
There are generally no silly banners or gimmicks. Images are kept to a minimum and the colour scheme is simple - a combination of white and blue that's easy on the eye. I can't say that there are NEVER any silly gimmicks - there's currently a rotating picture on the home page of some simpleton holding a handful of cash in an environment I can't begin to explain but there you go (it's a still from their TV advert, allegedly). As time goes on, it must be said that, the business of recycling phones aside, the company seems to be expanding its presence in social media. Links to Facebook and Twitter are now prominent and they've started to indulge in online polls and news flashes. I'm happy to ignore these things but given the choice, would see them go.
They seem to have moved away from their attempts to look 'ethical'. Despite the name of the site, they don't use a green colour scheme or any kind of eco-imagery, which surprises me. I'm not keen on their new 'Green Room' pages, which are Facebook-style links to sponsors and partners, including Sky and Experian. It's really just a slightly different way of presenting the sort of links and banners you would find on countless other websites. Their 'Green Offers' are sorely lacking - a paltry pair of links to 'ethical' insurance companies. I can only imagine/hope that this part of the site grows over time.
It's a very simple process.
1. Search for the handset that you have for sale. You may be presented with a number of links for variations on the model. If you search for iPhone, for example, you'll need to choose which one you have.
2. Select the handset that you have for sale.
3. Choose your payment method. You can receive the funds via bank transfer, via cheque, via Paypal or in Argos vouchers. You'll get about 10% more if you choose vouchers.
4. You can also choose to donate a percentage to charity, choosing from a fixed list of the most popular charities.
5. You can also donate a small percentage to offset the carbon footprint of your phone. Essentially, this is donated to a charity that invests in ecological projects.
6. Once you have selected a method of receipt of payment, you will be asked to register for an account. (After you've done this once, you'd just need to log in). Details requested are basic (name, address etc) and you can opt out of marketing emails. The site uses SSL encryption, a widely recognised secure data handling process.
7. Confirm the details and checkout. You can print off an address label and an order summary to include in the package. You can either wait for them to send you a padded envelope or use your own. I used my own but I did wrap the handsets in a little bubble wrap to ensure they didn't get damaged.
8. Wait for the company to receive your handsets. You can track the status of the order through your account.
9. Wait for your payment.
Things I Liked
The process is efficient. I found that Envirofone turned around my transaction as quickly as they could. Within three working days of having sent the handsets, I received a cheque, which I thought was impressive. The ability to track the order online is very useful - you can see when the handset has been received and when the payment has been made.
They seem to have an enormous range of handsets and offer quotes on just about any handset that has ever existed, even it it's only pennies.
Support is pretty good. Along with the web chat, the company responds quickly to emails and there is a free telephone number for queries. They are pretty transparent about the process, making clear at each stage any liability issues (e.g. they recommend that you send the phones via secure, recorded method of postage.) Clear guidance is published around what the offered price means. Full price (100%) is paid on handsets that are 'in full working order, complete with battery. Normal cosmetic wear and tear is acceptable on all mobile phones.) The price will be reduced missing batteries, serious damage, locked SIMs and so on. All this information is made clear to consumers.
They seem to offer competitive prices. Whilst they may not always be the best, they generally seem to be a small margin within the best price offered. The handsets are recorded accurately. I have seen other sites where one handset (e.g. Blackberry Curve 8310) is listed several times, with minor variations on the name that mean nothing. The quality of the pictures of the handsets is excellent.
The site has a clear policy of reporting stolen phones to the police. I'd be confident that this wasn't a lucrative way for thieves to get good cash for stolen phones.
If you are selling four or more handsets in one go, the company offers free courier collection. It's worth clubbing together with friends or family to take advantage of this secure method of delivery.
Surprises and Concerns
There were some things that surprised and, if I'm honest, concerned me a little about the process.
In spite of the eco-claims of the web site, they don't proactively ask you to send in chargers, headsets and other accessories, meaning that you still need to find other means to recycle them. This seems to be defeat the object, if you ask me. I don't think there's enough information about what happens to the handsets either, or about how much margin the company makes on the transaction - but I guess they would keep that one close to their chest!
You have to remove any SIM cards from your handsets along with any data that might be stored on the phone. However, the site goes to pains to ensure they have no liability for any costs incurred after you have sent the phone. So, if someone received and used your SIM, for example, you'd still be liable for those costs.
The process for dealing with phones that don't meet the terms and conditions has room for improvement. The company will email you on receipt of the phone with a lower offer, as appropriate, and you then have 5 working days to respond. If you don't respond, they will take this that the offer has been accepted. But what if the email ends up in your spam or junk filter or you are away?
Suggestions For Improvement
1 - I'd like to see the site proactively recycling mobile phone accessories too, particularly chargers, as the market moves towards a universal charger. These are classified as hazardous waste. In fact, if you check the terms and conditions they do say that they welcome the return of such items but that they won't increase the price.
2 - I'd like a written guarantee that any SIM and memory cards sent in error are still recycled/destroyed. Also, some additional guidance on how to 'clean' data off handsets and SIM cards would be useful. www.mazumamobile.com offers a free data delete tool, whereby they will send you custom instructions on how to ensure your handset has been cleaned of data.
3 - The policy for dealing with damaged handsets should ensure that Envirofone know that you have been made an offer. If they have no response after 5 working days, my view is that they should make a courtesy call or write to your home address and allow a further 5 working days. Once the handset is gone, it's gone - and you won't be able to change your mind. Their terms and conditions reiterate the need to check your spam filters, but given that this only affects 10% of transactions, I would see this as a good way to improve their overall reputation.
4 - The Green Room/community section is a cluttered waste of time. The quality and variety of content is highly limited. I'm not sure that I see this as a logical part of a site like this and would rather see it removed.
5 - Constantly searching around for the best price can be a nuisance. Who will be the first site to offer a price match guarantee?
6 - Why don't they sell parts or second-hand handsets back to the UK public? If they are committed to recycling, this would seem like a very logical and appealing thing to do. If you needed a spare battery for your phone, it would be good to be able to buy one here.
A good service and an experience that would make me recommend the site to anyone considering recycling their mobile phone handset. You might get more money with one of the competitors but the turn around here is rapid and the ordering process is very simple too. I'm not sure I like their moves into social networking sites and social media in general though. I think they should stick to the transaction handling - these parts of the site look like an afterthought really.