“ 3 star hotel in St Neots, Cambridgeshire. „
We booked through superbreaks.com so booking wasn't through Wyboston so I can't comment on that. However we booked through superbreaks and all the information was correct and passed on, it was dealt with well on our arrival I felt because we just told them our names and it wasn't obvious that it was through a deal.
I have to say that on arrival I was slightly disappointed as the reception and car parks are at the back of the hotel and it doesn't look like a hotel! It looks more like a warehouse or offices!!! However on stepping through the door into reception suddenly you're in a sparkling very well presented looking reception area. It has lounge chairs for waiting if you need (which we didn't).
We were given our key and show where to go for our room, we had an executive suite double room, in actual fact it had a double and a single bed which was a bit odd! We asked them about this as we'd gone away without the kids and it sort of felt weird having an empty bed next to us but they said that this was often the case and that they'd move the beds together the next night as we were staying for two nights.
The room was nice, I wouldn't say it was particularly modernly furnished although it was well presented with lots of cushions on the bed. The hair dryer was very dated! It had an ironing board and iron, a safe, wardrobe space and drawers, table and chairs and a nice flat screen tv. The en-suite was nice but not the best I've ever seen the tiles had maybe seen slightly better days but it wasn't grubby or dirty. The shower was very good and the towels, soap and hand/body lotion were presented nicely. There was tea, coffee and hot chocolate with biscuits in the room.
We could not find the bath robes which they had said on their information, although at the end of the stay we found one folded up in a bottom drawer!
I just felt the en-suite could've done with a bit of an update, the bath had anti slip stickers on the bottom because it was difficult to get in and out without slipping!
I have to say that the noise carries from upstairs! Unfortunately every movement could be heard downstairs - we were on the ground level so I would request an upstairs room. I have actually noticed that their website says sound insulation! It certainly is not! We could hear people in the corridor and upstairs.
The Waterfront restaurant I couldn't fault! The food was absolutely amazing but for the cheapest main being £15 I would expect so. However it was beautifully presented and cooked to perfection. I really felt like I was in a fine restaurant and opposed to the car park side of the hotel the view from the restaurant was lovely, it overlooks the lakes with fountains, there is outside seating from the bar area and you can see the golf course to the left.
The starters and deserts started at around £4.95 each. The service was excellent we weren't kept waiting at all. We ordered a bottle of wine which was brought with a cooling bucket.
Our stay had been booked with full English Breakfast, we noticed that there was a full English for approx £12.00 or a continental for approx £8. We were seated straightaway, it's a buffet help yourself breakfast and the usual toast (with plenty of spreads ie marmite), cereals, fruit, yoghurts, orange juice, croissants (although a bit well done I have to say!). Then for the full English; bacon, sausages, mushrooms, scrambled egg, fried egg, toast, tomatoes, hashbrowns and beans. There was plenty available, it was hot and well presented.
There is a large bar area with a large TV at one end, there are lounge chairs all around. The bar is well stocked and has plenty of space to order drinks, there is a door onto a terrace where you can take your drink outside and watch the fountains on the lake.
The hotel itself is clean and well kept, if you are staying in the hotel you are able to use the Harper leisure facilities which includes a swimming pool, jacuzi, sauna etc. There are plenty of conference rooms of various sizes. There is also a golf course attached - being as we're not into golf I can't comment on that I'm afraid - but people looked like they were enjoying themselves!!
Like I say we booked through a deal so the cost was a lot cheaper, their standard double room starts from £59 per night, plus Breakfast and meals as I've stated above. Ours was an executive room and that starts at £74 per night. The weekend is cheaper than the weekday. There are a lot of golfing deals and specials if you look at the website.
1. Pretty Lakeside views
2. Excellent food
3. Friendly staff
4. Comfortable rooms
5. Free access to Leisure stuff like pool, Sauna etc.
Reasons Why not!
1. Says rooms sound insulated but not
2. A little bit unclean (not loads just not perfect!)
3. The entrance doesn't look posh
Overall I would say we had a lovely weekend, the staff were friendly and it was classier than a premier or travel lodge obviously! But it wasn't a 4 or 5 star - obviously because it's a 3 star rating. So I guess the rating is given for the reasons I've said. The restaurant is definitely a must and somewhere to go for an excellent meal.
3 stars of 5 the reason for this is really the massive lie about sound insulation because we were looking forward to a quiet romantic weekend and yes it was lovely and pretty from the restaurant side, the food was amazing but the noise in the evening spoilt it. If it had not said it was sound insulated then I wouldn't have bothered about the noise!