“ Address: On the Quay / Wexford / Ireland „
On our recent trip to Ireland we stayed in a variety of hotels and on a pure price comparison this was the biggest let down. The staff were very friendly, good parking facilities, lovely lobby area but the room was a big let down. I have been in many hotels and this room was more akin to something I would find in a travel lodge next to a service station. The decor was extremely bland and there was a nasty smell of sewers. There was no air conditioning either. The bathroom was perfectly fine but I felt the rooms could have been greatly improved. We had to close all the windows to prevent the smell getting in which of course made the room hotter! I had heard good things about the hotel but if we were staying there for more than one night we would have complained. It had been refurbished quite recently but this was only the areas where first impressions count i.e. the lobby and lounge area.
Despite being reasonably priced (in region of sixty euros) I was most disappointed.
I have since had a response form the hotel following my complaints and they have apologised and said that they would look into the problem of the smell and have offered me a free upgrade if I choose to stay there again in the future. Unlikely.
4 star hotel over-looking the marina.