“ Address: Ernespie Road / Castle Douglas / DG7 3JG / Tel: 01556 502 188 „
I recently spent two nights in this hotel with my parents as we had family business in the area. I chose the accommodation based on the very reasonable rates especially for single occupancy rooms. I booked through booking.com.
The Urr Vally was once a private country residence and became a hotel in the 1940s but retains its original character and we found it to be something interesting and different to the likes of modern purpose built accommodation.
The hotel is located up a track but we found it quite easily as there is a signpost by the main road. There is a Tesco supermarket about half a mile away and the town centre is about a mile from the hotel so we found these to be convenient. Castle Douglas is not a large town but it was easy to find what we needed. The hotel rightly boasts some lovely views of the surrounding countryside and the grounds have retained much of their original charm.
The bedrooms have been fitted with modern comforts without losing their character and are all en suite. My room had a double bed although I had booked a single room and I reckon that my parents were put in the honeymoon suite! I found the room to be warm and fairly comfortable with a freeview TV, complimentary tea and coffee etc as well as the big bed. My bathroom did not have a bath and the shower took a little time to warm up but that didn't bother me. There were two chairs in my room but they were not ideal for supporting my back.
The bedrooms and public areas are up and down a few stairs due to the nature of the building but the hotel is fairly small so no part of it is a long way from another part.
Free WI-FI is available by reception but it is only in a small area and you need to bring your own laptop.
My uncle and his partner who had been staying in a caravan a few miles away came to visit us at the hotel and actually ended up booking in themselves (this was late October and the weather stormy).
Full Scottish breakfast was included in the price along with tea, coffee, cereal, toast, juice and a limited selection of fruit. We found the food to be of good quality but I would have liked some bread rolls as I am not a fan of cooked breakfast.
The hotel's restaurant is open to non residents for lunch and evening meal. It looked reasonable but I cannot comment further as we did not sample it.
There is also a bar which we found to be reasonably priced (as hotel bars go) with original décor and a decent choice.
We found staff to have a helpful and friendly attitude. The size of the establishment means that there is more multi tasking going on than in a larger hotel (eg the manageress having to dash over from serving breakfast to check us out). Also the reception is not 24hr although some of the staff live on site may be contacted in an emergency.
We found checking in and out were smooth and efficient.