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Hotel Apex London Wall (London)

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3 Reviews

Address: 7-9 Copthall Avenue / London / EC2R 7NJ / England / Tel: +44 (0)131 441 0440

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    3 Reviews
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    • More +
      12.02.2013 15:41
      Very helpful



      a top quality hotel from my experience


      This hotel is located in Moorgate, Liverpool Street or in layman terms it is in the city of London. The hotel is highly attractive on the outside. The transport system of London allowed me to get to Moorgate station in one hour on the Metropolitan line network. The streets here are really interesting because of the bars and coffee lounges. At Liverpool Street one difficulty I had was finding the correct exit to find the hotel.

      About the Hotel

      This hotel has 89 luxurious rooms as well as a restaurant and a bar area. The hotel also has free internet services as well as free local telephone calls. The hotel is located within close proximity to two main railway stations as well as three tube stations. The stations nearby include London City Airport, the o2 and Excel on the Docklands light railway, Kings Cross St Pancras, the Eurostar, and Waterloo and London Bridge main tube stations. The walking time from these stations is around three minutes. It is close to London's Barbican Centre, St Paul's Cathedral, and the London Wall.

      Ambience and Decor

      I would say that the decor is very modern, sleek entrance. The reception area was very crisp and had very clean lines. The entrance was very clean, glossy and looked very modern. People at the reception were very friendly, helpful and professional. The receptionist was very quick in finding our details on the computer system, and in giving directions into how to get to our room. The lifts to the different floors were close to the reception desk area, opposite the bar and dining area. There were clear divisions, for each area. I noticed the interior decor is minimalist, with an ultra modern twist. The colours of the stripy carpet were picked up in other areas of the hotel, such as soft furnishings and curtains. The room was very spacious, and welcoming. There was a large king size bed, a writing desk, flat screen television, and a sofa that was conveniently positioned at the bottom of the bed for watching television or having light refreshments. The provision of tea making facilities, along with the small fridge was an additional convenience. The bed was very comfortable, with plenty of pillows and scatter cushions. I found the lighting to be very flexible, because there were various options available. The colour scheme of the room was well co ordinated and pleasing to the eye. The bathroom/shower area was also well appointed, and provided a deep bath as well as a large walk in shower.

      Initial check in Process

      At the reception area, the check in process was quick and efficient, the reception staff gave us good eye contact and smiled, we were politely asked for our names, in order to process the check in. We asked for a room that was in a quiet area of the hotel and we were informed that all the rooms were quiet, particularly during the weekends and that the local offices were closed. We were issued with a card for a room on the fourth floor, and then given clear directions, as to how to get there using the lift which was located near to the reception desk. We were asked how we would like to pay for the booking and our bank card details were taken. We were also asked if we would like to take breakfast, and if so if we would like to pre-book and if we would like to pay for it. However as we were uncertain as to whether we would want breakfast in the morning, the receptionist explained that we could still have breakfast, without pre booking and simply pay for it at the time or have it added to the bill. We were asked if there was anything else we could be helped with. We made our way to the lift, which was clean and provided a very smooth ride to our floor. The corridor provided clear instructions to locate our room. The corridor was softly lit, but spotlights illuminated the numbers on the doors. The door to our room opened easily with the use of the card. The reception area was very tidy, almost minimalist by having just computers on view.

      The Bedroom

      We found the bedroom to be very spacious, with a large comfortable bed, lots of pillows and scatter cushions which co ordinated well with the bed linen and the curtains. The whole feel of the room was very relaxing and comfortable. The facilities made our stay enjoyable. There was for example tea and coffee making facilities along with the provision of tea and coffee. There was also a small fridge which could have been used to store small items of food and drink. The layout of the room was such that it enabled easy access to different areas. There was a desk area with a chair and a sofa at the bottom of the bed for the viewing of a large flat screen television. The whole room was well lit, but had a number of flexible lighting options. There was plenty of wardrobe space and the provision of ironing facilities as well as a hairdryer. The bathroom area was modern with a large deep bath, and a walk in shower/wet room. The hotel provided a selection of toiletries and towels and bath robes and slippers. The bathroom was like the rest of the room, spotlessly clean and hygienic. There were enough personal essential luxury toiletries which also surprised us a little, though we did pay for a good night stay at a four star hotel. The extractor fans were quiet in the bathroom area, and the desk area was tidy. The desk area had some writing paper and pens. We were very pleased with the decorations and the quality of the bed. The sofa area was very comfortable and cosy. The bedroom overall was very luxurious, with new carpets. The ceilings were quite high, which made the room appear more spacious. The windows were very wide and were drapped with fine net curtains. The heavier curtains were easy to draw back. It is a pity that the view from the window was not more interesting. All we could see outside the window was more buildings, some which were being renovated.


      The service included a breakfast menu, as well as a lunch dinner menu as an optional extra. People can have room service, as well as laundry service. We also got provided bath robes and slippers that we could use during our stay. There was ample wardrobe space, as well as a safe in the room to keep our valuables secure. This is an ideal place for business people on trips and for tourists to use as a base to see London's attractions.

      The breakfast included a full English breakfast or there were items such as porridge with blue berries which cost £6. We did not have porridge as we had the full English breakfast. The full English breakfast with two pots of tea cost £15 each, which included the service charge. I found this to be a bit steep, though the food was well cooked and really well presented.


      The facilities included laundry and shoe polishing, 24 hour room service, 40 inch large television screens, alarm calls in the morning, disabled access to rooms. There was also a restaurant and bar area which we had breakfast which was modern and this was a really nice place to have drinks and eat. They provided a newspaper in the morning to read at breakfast time. The place also benefited by having free local telephone calls as well as wi-fi facilities which I used to surf the internet for a short time. In addition the hotel also had free internet services which is also good service to have. Previous stays to the Holiday Inn, has resulted in me being charged £4 an hour for the use of the internet. Here at the Apex hotel it was free of charge. The hotel also had a meeting room and dining room for ten people, which could have been used. Here is a complete list of the facilities provided:
      ~24 hour room service
      ~40" LED TV's
      ~Bose SoundDock MP3 docks in all rooms
      ~Free local calls and Wi-Fi for hotel guests
      ~Gym (opening soon)
      ~Alarm calls
      ~Restaurant & Bar
      ~Cots and high chairs
      ~Hairdryer in room
      ~Disabled access to rooms and public areas
      ~Guide dog access
      ~Mail and message delivery
      ~Same day laundry
      ~Concierge Services
      ~Meeting/Dining Room for up to 10 people. - Further conference and event
      ~facilities are available at the Apex City of London Hotel close by.

      Comparison to Other Hotel's I have stayed in

      I paid roughly a similar amount of money when I went a few years ago to have a night stay at the Holiday Inn express in Earls Court and I have to admit that the Hotel Apex benefits from having much better decor and the facilities were much similar, except that the Apex hotel is much better colour co ordinated. In addition the television screen was also flat screen compared to staying a night at the Holiday Inn. This is by far and away the best hotel I have stayed in as the hotel staff are really friendly and professional and they smile, whereas previous stays at the Travelodge as well as the Holiday Inn Express the reception staff have not scored so highly.

      Price Paid

      The price I paid for a one night stay was £107. We feel that because there were two of us staying in a nice and relaxing double bedroom that this is somewhat good value for money. We found ourselves relaxed throughout the visit as well as we enjoyed the place as well as the sites around the hotel. We were slightly surprised with the £15 breakfast charge for each person. This was a slightly high in my opinion though the breakfast was sufficient in terms of quantity, it was well presented and well cooked. I did not come away feeling absolutely full, though it was sufficient. The breakfast itself was quite good value for money, though we felt that there could have been slightly larger portions.


      We would recommend this hotel, for anyone wants a centrally located hotel for either business purposes or for tourists to use as a base. Obviously this luxury type of hotel comes at a price, though it is well worth it. For those who can not afford or do not wish to pay £107 a night on a regular basis it is well worth considering for a special occasion. I did pay £135-150 to stay at the Hoxton hotel, so the Apex Hotel is better priced.


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      • More +
        03.09.2011 11:28
        Very helpful



        A super hotel in central London

        Situated in the financial and business area of London, the Apex London Wall Hotel is aimed mainly at city gents. Not many of them are around at the weekend, of course, so it is quite easy to get a discount on Friday, Saturday or Sunday nights. This is a four-star hotel that would normally be far beyond my pocket, but I was lucky enough to win £100 to spend on a hotel room from the website Secret Escapes. With a discounted rate of £115, including breakfast, I only had to pay £15 for the luxury of a room on a Friday night in August at Apex London Wall.

        I can't comment on the booking procedure through the hotel itself, as I booked through Secret Escapes. Their online booking process is very straightforward, but you do have to pay upfront by either debit or credit card. Soon after I had paid my £15 balance, I received an email confirming my reservation along with a reference number. I printed out the email to take with me on the day.

        Apex London Wall is less than five minutes' walk from Moorgate tube station and also close to Liverpool Street railway station. It is within walking distance of St Paul's Cathedral, and I went on from there across Millennium Bridge to Tate Modern. The Guildhall and the Gherkin are nearby too. Although I wasn't familiar with this area of London, I found my way easily from Moorgate station.

        I arrived at the hotel at about 3pm and went to the reception desk to the left of the entrance. The décor is quite sombre but very stylish; I loved the bonsai tree in the window. The receptionists are very friendly and welcoming. I showed my email and had to fill in a few contact details on a form. I also had to present a debit or credit card; the hotel takes a payment of £30 to cover any extras, but this is of course refunded if you don't have to pay for anything else. I was given a keycard and an Internet user ID; one big advantage is that the hotel offers free wifi, although I did not personally use it. I was offered an upgrade to a superior room, but this would have incurred an extra charge and I didn't need a lot of space. I was given a room on the first floor and decided to take the stairs; there is of course a lift as well.

        The keycard serves a double purpose, as you put it into a slot by the door to make the electricity in the room work. Not only does this economise, but it means you don't forget where you put the card! The lights came on, and I loved the look of the room. The curtains, cushions and bedspread were all in a turquoise and brown colour scheme, either with stripes or a floral pattern. The stylish armchair and footstool were turquoise velvet; the carpet was a two-tone grey and the walls fairly neutral. The 40-inch flat screen television looked very impressive although I wasn't personally interested in it. Bedside tables provided room for an iPod dock, a telephone, paper and pen. In one corner of the room were a desk and chair; the desk provided space for a mirror, three magazines (not to be removed) and a tray with several glasses, two bottles of water, one of red wine, a small tub of Pringles and a packet of jelly beans. Everything but the wine was complimentary. I was puzzled, however; what about hot drinks?

        I hung my coat up in the wardrobe and noticed a laundry bag, an ironing board and an iron to one side. Then I opened a cupboard door, and there was the kettle along with a leather tray filled with sachets of coffee, tea, sugar, sweetener, hot chocolate and some biscuits. I was glad to see that decaffeinated coffee was included, and there were fruit and mint teabags as well as breakfast tea. Also in this cupboard was a safe, a hairdryer, a clothes brush and a shoe-shine cloth. The full length mirror was beside the television, and there were three beautiful photographic prints on the walls.

        My only reservation so far was that the window was rather small, but it looked out onto a narrow street with an office building opposite, so it would make more sense to draw the curtains across. Would the bathroom live up to the room itself? Quite simply, yes; I was amazed to find a walk-in shower as well as a good-size bathtub. The beige tiles were quite large, and everything was spotless. Toiletries were by Elemis and had a subtle fragrance that could suit either men or women. As well as shampoo, conditioner, shower gel, bar soap and body cream there were tissues, cotton buds, a cleansing pad and a shower cap. I didn't try the shower as I haven't got a bathtub at home, so I enjoyed relaxing in the bath which was big enough to lie back in.

        I got back to the hotel just after 8pm and noticed that the bar was quite busy. From my room I could hear one or two people being rather rowdy, but by midnight all was quiet. I didn't sleep particularly well, but that's normal for me. The king-size mattress was firm and very comfortable; just one of the plump pillows was enough. The room is air-conditioned and the temperature was just right. When I got up on Saturday morning I found a copy of The Guardian outside my door; you can ask for any newspaper you like, and there is no extra charge.

        Breakfast is served from 7am until 11am at weekends; you can have it in your room, but there would be a £5 surcharge. I was ready to go down at about 8am. Here the problem started; I couldn't close my door behind me, and when I waved the keycard over the panel, I got a red light rather than a green one. In the end I decided I would have to take all my belongings with me and go down to reception. When I got to the top of the stairs, a member of staff was there and greeted me. He came back to my door to try to solve the problem. He asked me if I had already checked out, and I told him I hadn't. He then asked me to wait a couple of minutes inside my room while he went to check with reception. He soon came back and said everything was fine and apologised for the problem; the green light now showed with the keycard.

        The breakfast area is just round the corner from the bar and is divided into small sections. A waitress checked my name and room number and showed me to a small table by a huge window. Again, though, there was just a narrow street and tall buildings to look out on. The waitress fold the linen serviette diagonally and placed it on my lap. I ordered a glass of orange juice and had a look at the menu. I was tempted by the kippers but had had mackerel the night before, so I decided to go for the Great British Breakfast - so called, I think, as it includes black pudding. I asked for just one egg, scrambled, rather than two, and declined the offer of toast. I also asked for some freshly brewed coffee; I'm not easy to please where coffee is concerned, but this was one of the best I've had. It wasn't long before my breakfast arrived, absolutely piping hot. There were two rashers of bacon, half a tomato, a Cumberland sausage, two slices of black pudding, a large portobello mushroom, the scrambled egg and some baked beans in a separate little pot. I was offered ketchup or brown sauce, and salt and pepper were already provided. I can't criticise the food in any way; while I was eating, two of the waitresses came at intervals to ask if everything was all right, and it certainly was.

        As well as cooked breakfasts, Apex offers cereals, porridge, yoghurt, fruit, continental breakfasts, in fact almost any kind of breakfast you could imagine. The waiting staff are all very friendly and polite, and even if you are on your own you don't feel awkward having breakfast in the dining room. If breakfast is not included in the price you are paying, it would work out rather expensive; the Great British Breakfast, for example, is £10, and toast and drinks would be extra. There is also a restaurant within the hotel called Off the Wall where you can have lunch or dinner.

        Check-out was even simpler than check-in, especially as I didn't have any extras to pay for. The two receptionists on duty that morning were, like the others, extremely polite and friendly. I left saying that I hoped I would be able to come back one day.

        The rack rate for the Apex London Wall is around £360, but the hotel does have special offers, especially at weekends and for two-night stays. The availability of free wifi is a big plus, and there is a gym in the basement that you can use free of charge. Even though I didn't take advantage of all the facilities, I felt that £115 including breakfast was very good value for a hotel of this standard in central London. The Apex London Wall is stylish, clean and comfortable. All the staff make you feel welcome, being friendly as well as efficient. I would definitely recommend this hotel for a weekend in the city.

        Apex London Wall Hotel
        7-9 Copthall Avenue
        EC2R 7NJ

        Tel. 0207 562 3030
        Fax 0207 256 2180

        Email london-reservations@apexhotels.co.uk



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        • More +
          26.03.2010 00:27
          Very helpful



          Great hotel if you can find a good price.

          I recently visited this hotel for the night with my boyfriend. We found the information about it on Expedia and ended up booking it through Hotels.com for £101 (Saturday night, not including breakfast), we thought this was quite a reasonable price for a 4* hotel in London.

          It is described as a "luxury 4* boutique hotel" so we were very excited to see what it was like as a weekend treat for our anniversary.

          The nearest Tube station is Moorgate and from there we had a 5 minute walk to the hotel. We weren't sure where to go once we came out of the station so as we stood outside New Look and consulted my boyfriends iphone-thank god for google maps! (you will notice that the area is very strange, not a lot around except a few shops and cafes which are closed at the weekends, and a New Look store!) If you don't have an iphone you may like to note that if you are stood with New Look's entrance to the right of you then you need to cross the road and walk left. Turn Right down Copthall Avenue and the hotel is on the right at the bottom of the street.

          When we reached the hotel we were greeted by a very friendly doorman who showed us to reception, which was a very contemporary and funky looking area. We were offered a room upgrade for £18 (I think) but decided to stick to the standard room. Complimentary morning papers of our choice were also offered, which was a nice touch.

          Our room was on the third floor and the doorman who had greeted us showed us to our room, the door for which was activated with a key card that you just hold over the sensor pad, rather than the sometimes annoyingly tricky key card locks.

          Inside the room was very modern and stylish and although it was small, they had done a very good job with what room they had. Our room was browns and turquoises and contained everything we could want, from hair dryer to iron and ironing board to an ipod dock! We thought the ipod dock was a really cool feature in this modern hotel, and made getting ready to go out much more fun. There was also a fridge in the cupboard which was handy to store some pre drinks for our night out. It could hold a bottle of wine lying on its side and also a few cans of beer and bottles of water (all carefully balanced).

          The bathroom was pretty impressive, it had a massive double shower and a bath (which I hope didn't remain stained after I used the lush bath bomb-see review!)! All the usual complimentary toiletries were available, and these were sea kelp products which were nice and didn't have a very strong smell, sometimes hotel toiletries are a bit old-lady-ish. Apex hotels also offer a rubber duck in different colours for each hotel, our blue ducky now has pride of place at the side of my bath at home.

          The pillows on the bed were really big and fluffy, I think they were down pillows which could be a problem for allergy suffers but I would think that the hotel stocks a range if requested.

          I couldn't complain about anything in the room, especially since it is new, I think it opened in November last year. Everything was very clean and the staff were very friendly.

          We were thankful for the air-conditioning in the room because it would have been a bit annoying if we were to open the window. Obviously a safety feature, but the windows were locked and you had to contact reception to get somebody to come and open them, we didn't do this but it may be handy for people to know if they like to sleep with the window open.

          We didn't use the restaurant or bar facilities so I cannot comment on these, we had plans already to go to the ice bar (see review).

          Upon checking out we were offered the choice of storing our luggage at the hotel for the day, which is handy if you are sightseeing on your trip.

          *Please note, we chose this hotel as it was good value for money to stay in a nice hotel and as it was near to 2 tube stations we didn't care about the area it was in. However we did notice that nothing nearby seemed to be open at all at weekends.Would not recommend if you want things on your doorstep. We got a taxi back to the hotel on the Saturday night from Leicester Square for £20*


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