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Copthorne Hotel (London Gatwick)

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3 Reviews
  • Invisible charges
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    3 Reviews
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      25.08.2009 13:14
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      No frills, but would stay there again

      I recently stayed at this hotel for one night as I had an early morning flight from Gatwick the next day. My husband booked it through lastminute.com just under a year previous to our stay. It cost £79.00 for an August stay. We travelled to Gatwick airport by train and picked up a taxi from there to the hotel which cost £12. It was approximately a 10 minute drive. I was quite surprised at the appearance of it when we arrived. Not knowing anything about Copthorne hotels I was expecting a Premier Inn type place. In fact, this hotel is a country house style-hotel, all brickwork and sprawling grounds (albeit most of the grounds are taken up with car parking! We were dropped off right at the front door and went right into reception. The reception area/foyer is quite large, and has a olde-worldy kind of feel to it, quite dark with stone flooring and lots of wood. Check-in was quick and easy. We were asked if we wanted a wake-up call which we did. At this time we also booked a place for ourselves on the shuttle bus which went every hour at 40 mins past at that time in the morning. We were then given our room key and made our way to our room Most of the hotel, if not all, is at ground level so the layout of the corridors and therefore rooms is sprawling and a lot of the rooms are quite a way from the reception, however all the floors are flat and when they are not ramps are provided so its easy to lug heavy wheeled suitcases around. Our room was quite large with a double bed, bedside tables and lamps, a table and 2 chairs to be sat at separately, a TV, a phone and some storage space. There was also a small folder giving details about the hotel. Room service was available if required. The TV had very limited channels, the main 5, ITV2 and news and some audio only music channels by genre. You could buy films on request using the TV system. You could also book a wake-up call this way. The bathroom was also adequately sized with a large sink area, a bath with a shower over it and loo. Basic toiletries were also provided. However, we did pick up on the room itself have quite a musty smell. Our guess was that it must have formerly been a smoking room. Having been travelling all day and being pretty exhausted after having gotten married just a few days previous we weren't really up for much except eating and sleeping so we made our way down to the restaurants. We had the option of the brasserie which served a la carte or buffet food, the Lion D'Or restaurant which is apparently award winning. However, we were just in the mood for a bit of home comforts so made our way to the 'pub' area where we ordered drinks and our food from a pub food menu. The menu itself wasn't huge but I think comparable to most no frills pubs.We both had burger meals which I believe were £10.95 each. They were very nice and the meal was filling. We then took a walk in the outside area just to get a bit of fresh air. There was a conservatory area which you could eat in which led out onto a large grassed area with seating. This was very nice, and although there was a traffic noise, made the hotel feel more secluded than it was. There was a little wooded area which had ponds and paths around, so if you went there with young children you would have to keep an extra special eye on them if they were running around the grounds. There was also quite a nice looking bar near the reception which looked quite sumptuous. After a comfortable and quiet night's sleep we made our way to reception to check out. We were unable to have breakfast as they did not begin serving until 7am, however there is a good Wetherspoons at Gatwick and if you have a long wait at the airport you might as well eat there. Check out was swift and efficient. The shuttle bus arrived on time, and we paid £3 each on boarding it. All-in-all this was no-frills in a lot of ways, but if all you want is a comfortable nights sleep before a short journey to or from the airport you could do a lot worse!

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        09.12.2003 17:14
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        • "Invisible charges"

        Don't whatever you do give them a credit card when you register. (Ideally don't even stay there.) They'll not only invent charges but you get no come back either. I wrote to the manager and got no reply. I wrote to the Area Manager and he was rude to me. I wrote to the CEO of the company and he ignored me. And this was the first night of my Honeymoon! I would rather sleep in Gatwick Airport than stay at this poorly run rip-off of a hotel. And while all of the rooms are on the ground floor, it means that most people will have a long walk to get from their room to anywhere else in the hotel.

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          28.06.2001 03:07
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          I stayed in this hotel last week for two nights as part of a residential training program. The hotel is a short Taxi ride from Gatwick airport (costs about £7.50) and they also have their own shuttle bus but that comes around every hour (although it only costs £2). The hotel itself is built around a 16th century farm house (hence the title). Obviously they have built around and extended this farm house. There are conference rooms as well as a restaurant and a bar. Since it used to be a farm house, the land area is huge and I quite enjoyed the fact that it was not your usual business hotel (a huge pile of concrete sorrounded by other huge piles of concrete in a city center). The hotel has no lifts but it is only two floors high anyway and hence you do not get too tired going up or down the stairs. I did not notice any facilities for the disabled people though and hence I am assuming they are not given a room on the second floor. You immediately know that you are in an old building and this is not so nice. There are wooden beams across the ceiling and this gives an authenticity to the place, however, they have decided to paint these black and hence they look ugly. The place has been designed rather badly. You have to walk through a maze of poorly lit corridors to get to your room. The lighting is so bad that you think it's always nighttime. Your room does have an electronic key though. The rooms are large and plain. There is a pay TV, a phone, a desk and tea & coffee making facilities but it seems and feels empty. My minibar was out of order with a note saying that it was no longer being used and that I should call room service if I needed anything. The room has no airconditioning facilities (well, you can open the window) and I didn't see any heating facilities either. The bathroom is very plain. You get the same feeling that you get when you first move into a house. Apart from the soap/shampoo/towels and an old shower curtain their is nothing in the name of decoration. The door is connected in a way that it closes itself and there isn't enough ventilation in the bathroom (there are no windows either). On the second night the fire alarm went off and although I got up and got dressed to go out, no one else had bother, hence I went back into my room and called the reception, they told me it was a false alarm. I would have preferred that they had announced this without anyone having to call them. The restaurant is small and the food is always served in a "buffet" style and there is a reasobnable choice. However the food is always bland and not only does it have not much taste it also has no salt. I guess this is the bad thing about having a buffet style restaurant. All of my colleagues also found the food bland. There is one bar, the "Library Bar" and they are as good a bar as any I guess. However, one thing stood out when I compared it to other business hotels I stayed in (mainly in Germany). You could sit at the bar till the morning and there is no way anyone would comevup and ask you what you'd like to have!!! There is a sports area and although this is a part of the hotel, it is in a seperate building. This is one of the best sports sections I have seen in a hotel. You enter through a bar (how nice to have a bar in your sports center), you then have the view of 3 squash courts so you can watch the games. Go downstairs and there are the changing rooms and also the pool (small but not too bad), sauna (seemed nice but I haven't tried it), massage area (should have tried!!!) and a large gym! The gym equipment is very modern and you have trained instructors guiding you. As mentioned before there are 3 squash courts and outside tennis courts. There is also a that I guess is mainly used for aerobics (it was empty when we were there). One thing I can say is th at the hotel and the surrounding area is very relaxing. There are lots of gardens and you can also have your drinks out in the courtyard which happens to have a large pond with goldfish in it. Overall, it may not have been the best hotel when it comes to decorations or food, but I would definately stay there again. I am unable to quote a price as the bill was picked up by the company (I am guessing at £100 - £120 per night). I am not sure if they have any membership programmes, but they only work with a limited number of airlines, hence you do not get any mileage on your BA Executive Club or Lufthansa. They actually only work with international airlines. So you can get mileage on your American Airlines, Singapore Airlines, Qantas, etc. membership cards.

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