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Cardiff Marriot Hotel (Cardiff)

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4 Reviews

Mill Lane, Cardiff, CF1 1EZ, Wales, United Kingdom.
Phone: 44-29-2039-9944. Fax: 44-29-2039-5578

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    4 Reviews
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    • More +
      01.11.2010 12:33
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      I would not stay here again again which is a shame because it is a nice hotel

      Location
      The Cardiff Marriott is on Mill Lane right behind the New John Lewis Store. It is in a great location for the new St Davids 2 shopping centre and a number of restaurants. It is also approximately a 10-minute walk to the Millennium Stadium, the CIA and St David's Hall.
      It is accessed by turning into Mill Lane at the bottom of St Mary Street. It was a bit tricky to find due to the new one-way system in Central Cardiff.

      Car Parking
      We parked in the hotel car park at a cost of £12 for a 24-hour period which I thought was expensive. The car park was well lit, very secure and parking spaces were fairly generous by today's standards. The hotel cannot be accessed directly from the car park. You have to walk outside to the hotel reception, which means if it rains you get wet.

      Public Transport
      Cardiff Central train and bus stations were no more than 10 minutes walk for me and you can actually see them from some of the rooms in the hotel.

      Cost
      We paid £125 per night for a double double bedded-room with breakfast and stayed a Thursday and Friday night.

      Reception
      The reception area was smart, clean and tidy and the staff efficient, courteous, helpful and friendly. I can say that they were not the 'robots' I have encountered in other hotels. They did make us feel like individuals and showed an interest in our 2 children and the activities we had planned. I felt that really did make a difference to our stay.

      Guest Room
      On first impression our room was clean, well maintained, comfortable and adequately sized. It was, however, a bit warm and stuffy and I found the air conditioning difficult to understand.

      Views
      The room had a magnificent view of Cardiff, including, the Millennium Stadium (the top of), the new Cardiff City Stadium and the Castle (which looked very nice lit up in the night.) You can also see North up into the valleys. I found the bathroom to be a bit on the small size for the 4 of us.

      General Areas
      The hotel was very busy (it was October half-term) and we were told all rooms were occupied.

      Leisure facilities
      We used the swimming pool on 2 separate days. I cannot say that the gentleman who greeted us at the Leisure club was as friendly as the reception staff. In fact he looked bored and as if he didn't want to be there.
      The changing rooms were clean and well maintained and lockers were free. Good showers and spin dryers for wet swimming trunks.
      The pool was great for us with 2 children as they were both able to walk into the shallow end via the steps and the adults were able to stand up the entire length of the pool. The hotel provided woggles.
      There were quite a few other people using the pool but there was adequate room for everyone. We enjoyed.

      Dining
      I thought the prices in the restaurant were expensive so we chose to eat out on both evenings. However, on our return on the Friday night we saw a chalkboard outside the restaurant offering 2 courses for £15.95 and 3 courses for £17.95 (which I consider to be reasonable) and may have persuaded us to dine in had it been in place before we had ventured out that evening.

      Breakfast was ok. I had a full cooked breakfast, some pastries and fruit. There was a choice of 6 cereals and skimmed or semi-skimmed milk (no whole). There was also toast, croissants, cheese, smoked salmon, ham and yoghurt available as well as orange, cranberry and grapefruit juices. I had a mug a coffee (not my choice) and my wife a pot of tea. The breakfast room was busy which was to be expected and we had to wait to be seated which was not. It was clean and well maintained.
      All in all it was not the best breakfast experience I have had.

      Problem
      One big problem we encountered was the noise from a nearby nightclub on the Friday night. Even with both windows, voile and curtains closed it was unacceptable and almost impossible to get to sleep. I did ask if we could be moved to another room on the other side of the hotel but was told there were none available. We were woken at least twice before 3.30pm but not after. We were all a little tired on Saturday as a result.

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      • More +
        15.05.2009 15:45

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        Excellent hotel, maybe the best in Cardiff

        The Cardiff Marriott hotel is an excellent hotel in a great central location. It is located right by the city centre, just across the road are bars and restaurants and within a few minutes walk you can be at the shops, it is also right near the Millennium stadium from most for the rooms you can see. There could be more parking available as when the Hotel is busy, space can be limited. The swimming pool and gym are great although a little crowded at times. I have been this hotel 3 times now so you can see that I obviously recommend it highly. The restaurants offer a high standard of food and service and as normal the breakfast is wonderful. The staff on the front desk are very helpful and accommodate your needs very well. The room prices are very reasonable and keep you eye out for their special promotional codes and you can get some good benefits by using these, like a package that includes dinner.

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        06.11.2001 01:04
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        The Marriott in Cardiff is one of the most expensive hotels in cardiff although from the services on offer there the prices are not unjust. The Marriott is centred right near the gay part of Cardiff although is just off Saint Mary Street where the majority of clubs and pubs are. The train and bus central stations are also a short walk away and if you bring a car there is free parking with 24 hour security which makes it the safest place to park in entire Wales. A special code needs to be entered for you to drive out and so there is absolutely no need to worry about your car being stolen. As i'm a student i could never afford normally to stay in the marriott although for a one off occasion on my friends 21ST i raided my piggy bank. The room cost £110 for two double beds(When i asked for a twin room i was abruptly told that there were no single beds in the entire hotel)and this brings me to the fact the phone operators had a superior complex and I ended up hating talking to them, I booked and hung up asap. Thankfully though the receptionists in person were more friendly. Rooms are cheaper on the weekends although they book up very quickly especially if there's a rugby match or pop concert on.(I remember spending many days outside in the tipping down rain waiting for Ant and Dec when they were getting ready to Rhumble, ah happy days!) The Marriott is suited for business people with all facilities readily available including a faxing service, you could ask for a modem if you needed to use an Internet connection, and a huge dressing table to wtite on. Most people i saw were definately claiming expenses from the company they worked for. The room that i shared overlooked the centre of Cardiff and showed magnificent views ranging all the way up to Castle Coch and the start of the Merthyr valley I live in.(If you don't know Cardiff it's at least 5 miles away!) The Marriott has it's own bar open to 1am
        evry night, a gym club, and also a swimming pool which you are welcome to use during your stay but i didn't as i only stayed one night. The actual bedroom was huge compared to hotel rooms i normally stay in with the bathroom being huge. You gat a colour t.v.which welcomes you to the room when you arrive and you can watch all the ususal terrestrial and satelite channels as well as being able to book pay per view movies. There is 24 hour room service and even Neutrogena soaps and bath products. In every bar there is a mini bar although for a stupid reason there are sensors on each product and even if you pick up a bootle or can you are directly charged an extortionate price, around £6 for mini bottles of shorts! On each landing there is a ice machine and there is a bucket to put champagne in each room or a cheapie bottle of coke to keep it cold. Each room also has air conditioning where you can choose how hot or cold you want to be. I didn't have breakfast as the cheapest was £15 and it would be impossible to make it worth that price. You could have it brought directly to your room though which could be better for some if its customers. The Marriott is a fun hotel although unless i become Bill Gates in the near future I wont be able to stay there again!

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        • More +
          16.06.2001 01:39
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          The Marriot Hotel , Cardiff. Location: This hotel is 50m from the main strip of pubs and clubs in the throbbing centre of Cardiff. It is only 200m from the train station, and clearly visible from it. The location could not be better for a stay in the city. Price: I paid 110 pounds for a normal double room, with 2 for breakfast, though checking the board in the hotel the 'rack rate' for that room is 165 pounds, so there stands a testament to booking on the internet! Lobby: As you walk through the doors it is clear that this is a 'higher market' hotel. The huge floral display on the main table helped to give it away! It was both very light and cheery, with plenty of seating, both secluded and public. Service: The check-in process was pleasant and painless, not a sensation always experienced in hotels! All questions were answered comprehensively, and with no strange looks for what were probably stupid questions. Room: Though the room was at the bottom end of the hotels scale, it was of a reasonable size and well layed out. The bathroom was a sight to behold, I could have lived in there! The only down side was that there was no main room light, and this led to a difficulty for the application of make-up. View: The view that you receive all depends on whether you get a room at the front or the back of the hotel. I got one at the rear, and so was greeted with the sight of a huge construction site. However had I had one at the front of the hotel, then I would have been greeted with a view of the aforementioned pub and club strip. Food: The food was very expensive and as such all we ate was the breakfast, which was included in the price that we had paid. If you have it delivered to the room, all it costs is 2.5 pounds, and the service was very friendly and did not wait or accept a tip. Just as a sidenote, if you want salt and pepper with room service, be sure to ask for it. Mini-
          bar: Don't touch! Don't touch. Please be aware,(as the small labels say), that even if you move something from the mini-bar, you will be charged for it. And the prices are far from cheap. Bar: Reasonable prices and a waitress service made for a pleasant trip to the in-house bar 'chats'. What was also nice was the fact that they served coffee as well, so you were not pressured into alcohol. Checkout: As with the check-in, this was a fast and efficient service, given with a smile and a cordial goodbye. To sum up, we had a very nice time at the hotel and would recommend it to anyone wanting a good night both out and in.

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