“ Type: Garden Sheds / Storage „
After paying almost £700 for a 10x10 wooden shed and porta base incl. and fitting we then endured a lengthy wait until we were finally informed of a delivery and installation date. After installation it was clear that 1 door was severly warped, many of the overlaps in the panels you could fit your hand through and one of the windows was very poorly fitted. We took photos of these issues and raised them to your customer services, who promised to send a team to rectify them, an even LONGER wait then ensued, we had to chase Waltons several times, before they gave us a date which they then cancelled the day before, after I had made arrangements to be around. They then arranged another date again I arranged to be around, but surprise surprise no fitters appeared. The very next day at 0640AM a very loud van and 3 men crunched around the gravel outside the house, waking all and sundry for 5 minutes before knocking on our door, due to the UNSOCIABLE hour and the fact that the family had been rudely awakened we got them to quickly fix extra latches to the door in an attempt to correct the warped door. We then asked the team to leave out of consideration for our neighbours. After contacting customer services once again they made wholly derisory offer of a full £20.00 (whoohoo) which added insult to injury and I would much rather keep their £20 so that we can inform the widest possible audience of Walton's appalling customer service.
After looking at different forums about sheds and comparing them, there was one thing that stood out, Walton's customers were not happy! That is why I followed in the footsteps of many other customers and went down the path of Beast Sheds. I have to say that I was very impressed with the whole process from initially viewing the website to them coming and erecting the shed. The shed that I purchased was a 16x8 S1 Tanalised Security shed. I went for this as it offered room to just sit around and enjoy the outdoors and the security to store the chairs and other items safely. All be it to say that I was a very pleased customer as it came with a free rot resistant floor as well to keep my shed protected from the inevitable elements.
Although the log cabin looks quite good once done, I would not buy from Waltons again due to the lack of customer service and after sales service. I was missing a number of parts to my cabin having waited a month for initial delivery, only then to have to wait well over a month for the missing parts (which still haven't arrived). The phone number has a wait of over 20 minutes then cuts you off and there is little reply on email. DO NOT BUY FROM WALTONS, in my view, unless you are very very patient.
Total rubbish! I've put better wood on my fire, don't waste your money is all I can say - Shocking!Deserves no stars but couldn't add my review without one,
Hi After looking at many shed sites decided to go with beastsheds ,The sales staff were excellent advised me what i needed ,and what i did not need ,Arranged a delivery date ,and was given a rough time slot ,In which the fitters arrived in . The Fitters were really helpful and polite ,and did a fantastic job .I was amazed how quickly they fitted it .also they left the garden nice and tidy ,and cleaned their mess up ,Shed is great I have boarded it out and fitted lights in it,Kids now have there own space ,to chill inn. Have told all my family and friends about beastsheds ,Could not of wished for a better company to of fitted our shed .The quality of the shed and wood used is first class,so strong and robust.we have had a 10 x 8 Beast shed which as 3 x 2 frame work and 22mm cladding ,It is built like a tank .
I wanted to replace 2 - 5x4' sheds and had struggled to find a local supplier. I came across Easyshed and was impressed by their on-line shed configurator. Using their tool I "built" my dream shed, you can include extras like shelving or raise the overall height, specify different types of wood etc. Shed ordered and delivery confirmed. When preparing for delivery I had messed up and call Easyshed to explain that I thought I had 2 x 6' sheds and as a consequence the shed I ordered was 2' too long - no problem they said and cut it down. On the day the fitters called half an hour before their arrival just as I had asked. It was a tight squeeze but 40 minutes later job done! The factory had even reduced the roof so it did not run into next door neighbors. Highly recommend. Rob V. Southampton
I ordered the 6 x 6 wooden greenhouse through Argos and the delivery was quick. Due to bad weather I had to wait for a week or so to assemble the greenhouse and towards the end of the very poor instructions I found several items missing from the order. I contacted Kybotech ( the makers) directly and requested the items to be sent to me. One part arrived but not the entire request, so several phone calls and emails later and waiting over a week for them to confirm the rest of the items were coming I had to ring Argos who were very good and got things moving. To summarise Kybotech 'appear' to be helpful but when you want them to ring you there is no way they are interested. We have an answer machine and that was clearly not used on the time I was not available and that was for half a day. Product quality is good in my opinion and the greenhouse will look good now I have all the parts but customer services - OH dear, it's in the name, beware!
I have to agree with most of the reviews here! Billyoh Sheds are terrible!! Everything started well, panels went together easily and the instructions were fairly easy to follow. As everyone says it looks fine when its in sections but when it gets put together things don't quite work. I bought a Lincoln tongue and groove 6 x 8 shed from Gardenbuildings Direct, fast delivery. Panels fit fine to start. One of the rear panels was 5mm shorter than the other but managed to sort it by using a strip of wood. All sides done but noticed the rear of the shed bowing out but decided to leave it until roof was on as the weather was starting to change. The roof panels are the same width as the side panels so when you try to put them on there is a 20mm shortfall due to the cladding on the front and back panels. Checked instructions, all seems ok, all bits fit together as they should and it must be right because the roof purlins fit correctly. As it started raining I put a tarp on the roof. Phoned the customer services a couple of days later to explain the roof problem, nice lady said it sounded like the wrong roof panels were included and they would send out the right ones. 1 week later roof panels arrived, unfortunately I was out so my mother took delivery. New roof panels exactly the same size as originals! Decided to email customer services to explain the problem giving the the sizes of panels compared to their sizes on the website and included photos. They replied next day saying that sizes on the website are approximate and had I fitted the front and rear panels on the inside of the side ones? The shed is still without a roof due to the weather, but have decided to sort it in my own way. Not a good product for £230 and it will probably cost a fair bit to sort out. As a friend once said 'Buy cheap, pay twice!' Shame I keep forgetting his advice!!
The initial service from Passmore's was good.- they helped me through the planning requirements ,sizing and types of wood . The initial deposit paid on what I thought was the same Garage as per their brochure - when it was delivered - it looked a lot lighter wood, although I'm told this will weather. Again the brochure is mislead - the wood is obviously stained in the brochure as its nothing like that when it comes - its practically white. Finally the brochure shows great red roof tiles. You would think that's what I would have had delivered? no obviously you need to be so prescriptive - as despite saying I want the same look as per your brochure the sent me the cheapest interlocking concrete tiles you can imagine. Not one picture in any of their magazine uses such cheap tiles. Not happy with Passmore - brochure totally misleading.
I received two sheds from Easysheds on Friday 27th July 2012. I had to erect myself as Cornwall is out of their delivery area (perfectly alright as I wanted to erect it myself with my builder). End panel on one was severely bowed leaving a gap of one inch along middle top of wall. I was surprised as I presumed it was made up on a jig but the tongue and groove and two centre framing uprights were cut to accomodate the bow. I provided two photos to show the problem making use of a long spirit level to show that the roof was straight but end panel dipped in the middle. On complaining I was first told to put weight on roof to take up the dip in the end panel, infuriating to be asked to accept my roof now should have a dip in it. Further emails and only response was "it was alright when it left us" or "wood is a natural product and is prone to shrinking" (I pointed out that presumably then the tongue and groove and incredibly the two lengths of framing shrunk in length by over an inch). Incidentally the sheds were stored flat for 4 days before we started to erect them. " you must have stored them incorrectly" and on and on and on. Both sheds were security sheds and of generally poor quality and finish. So I ask others to be very careful and perhaps (if you are going to take a chance with this company)take the option to pay on delivery to give you the opportunity to carefully check it before paying. Beware of Easysheds for it seems their customer service only knows one reponse "its not our fault"
customer service is something that has passed this company by. From the delivery drivers through to customer services manager (a misnomer if there ever was one). We ordered a playhouse... the roof never arrived. Rains came and it was ruined. Not only that... but the quality of the wood was very poor. For a child's playhouse the wood was splintered and broken... shocking spec. Despite this, wife and i, on reflection decided to upgrade to a log cabin style in the hope that quality of wood would be better (an extra £100+). It was somewhat better - still splinters in parts but 1000x better quality than the previous (not that the starting point was too high!!!)... but this time the firm delivered the wrong floor. We called and the "customer service" manager (the customer service has to be put in speech marks... because its a joke!) refused to offer any kid of monetary good will for messing us about again... we ordered a new floor and this couldn't arrive for over a week. The delivery guy was miserable. He wanted to leave the materials at the front door and didn't want to leave it in the garage. And when i noticed the floor was still the wrong one, when i told him he said he didn't care and that i'd have to phone... air for it... "CUSTOMER SERVICES"!!! no apology at all! i ended up going out and buying the materials top make a floor myself at a personal cost of £60... avoid if you can. this company seems to have cornered the market in wooden playhouses but if you can avoid them... DO! AVOID AVOID AVOID... please... do not suffer their incompetence and lack of customer service... as i have.....
Ordered a 12x6 Billyho shed from Gardenbuildingsdirect and received order confirmation from Kybotech.What I got was a 12x6 floor and sufficient bearers for a 12x6 shed but the shed panels were for a 10 x 6. Spoke to customer services who gave me the option of waiting for the correct panels or settling for 10 x 6. I chose the latter since the erectors were on site and were costing me £280 a day. I would have had to pay this again if I had waited.Customer Services said someone would call to discuss compensation.They did not, I got an email saying they had credited me with £30 (the difference in cost of the two sheds). No recognition of the fact that I had paid for larger floor than was required,had extra bearers I did not need, or that I had had a concrete base constructed that was 2 ft larger than necessary.Worst of all, no apology and no recognition of the inconvenience and disappointment. The shed is very poor quality,the roof trusses were missing, the panels are riddled with knot holes and one is split and mouldy and the door is too small. I think the erectors were ashamed to put it up. Avoid like the plague.
Introduction. ********** For as long as I can remember, I have had a fascination with sheds. Probably because when younger, I enjoyed playing in them and exploring their contents, but most of all I love the rustic smell of wood. The very first shed I bought, back in the 80's was an, apex roofed, overlap shed, built with specially treated feather board, whereby a copper containing preservative solution is forced under pressure into the timber. I purchased it from B&Q for around the £200 mark and, nearly a quarter of a century later, it is still going strong. I recently gave it to a friend who is a keen gardener, for his allotment. Normally when purchasing a simple style of shed it will be delivered free or sometimes for a small fee, in easy to construct sections, the floor, four sides, a door and two roof sections. Once the ground is perfectly level, It only takes two, well organised people about two hours to piece it together and felt the roof (I'm talking small, simple design sheds, no larger than 6ft x 7ft ..) and a third person to supply the tea and biscuits . Sheds come in a variety of shapes and sizes, the roof can be backward or forward sloping, called pent roof, or where the roof slopes like that of a house, called an apex roof, it can be made from wood, metal or pre-cast concrete. One of the most important things to look out for when considering purchasing a wooden shed is the quality of the wood. Costs vary enormously; one can expect to pay anything from about £200 to £5,000 depending on size of the construction and quality of materials. I find that cost, quality and dimensions are very closely linked to longevity. Buy cheap and the quality is usually low and the shed ends up as firewood in a relatively short time. Some years after buying my first shed, I found, as most hoarders do, that it was not big enough to store everything and when it got to the point where there was no room for me to stand or work in the shed, I thought of getting a bigger shed. Thinking of buying a wooden shed? **************************** There are two sorts of timber commonly used to build sheds, feather board, which is rough-cut wood, thick on one edge, gradually tapering down to the other edge, resembling the shape of an elongated wedge of cheese. When fixing together, the thick edge is faced downwards and the next piece positioned so that its thick edge overlaps the thinner edge of the first piece by a few centimetres. Featherboard is now becoming popular to use for fencing. Then there are shiplap, more commonly known as tongue and groove, boards, which are smooth-cut, having a groove on one edge and a slight tapering on the opposite edge, which slots into the groove of the next board or plank. The better quality boards/planks are at least 12mm thick; some knots may be present but not knotholes. Because the boards are smooth they can be varnished, painted or treated with an appropriate wood preserver. Don't make the same mistake as I did. ******************************* My first mistake was to look for the cheapest I could find that would suit my requirements. I sent off for a catalogue and scanned the assortment and styles before deciding on an eight-foot, pent shed, made with tongue and groove wood. Now there is nothing wrong with tongue and groove wood, providing it be of a good quality, preferably pressure treated and with no gaping knotholes. When buying from a catalogue it is never wise to assume the quality you will get will be as good as it appears in the glossy magazine. Unfortunately, mine arrived looking a bit like a Tetley tea bag, though I admit I didn't notice the knotholes at first, for the men who put it together for me (in the pouring rain) filled them with brown sealant, which over time, shrunk, allowing rain, draughts and the odd insect and their friends into the cabin. One hole was large enough for a small mouse to enter and take up residence. The wood was of poor quality, and untreated. Nails rather than bolts and screws fastened the sides together. The door often swelled in the damp and stuck fast after a heavy rainfall. The framework was constructed of 30mm x30mm timber. The roofing felt was thin and lasted about three years before needing replacing. In other words, I got what I paid for a cheap shed, which would not withstand the test of time, even when creosoted annually. After eight years, I decided that it was time I was rid of the shed, so toyed with the idea of building one myself, to my own specifications. My thoughts were that even I could make a better job of constructing a shed than those who had built the wreck standing at the bottom of my garden. I wanted to replace the two I had with one large one. Without realising it, I had subconsciously set myself a challenge; and not being one to chicken out on a challenge, set too and drew a rough sketch of the style I wanted and asked my friend and neighbour, who happened to be a builder, to estimate how much wood etc I would need. He not only estimated the quantity of materials required, he drew plans of each frame I needed to construct and advised me where to get estimates for the materials. He was always on hand when I required advice or help in lifting anything too heavy for me to handle. Without this invaluable help, I would not have been able to meet my challenge. I might have tried, but very much doubt the story would have been one of success. Thinking of building your own shed? ***************************** There are several important issues to consider when thinking of building a shed. Primarily the weather; it is not safe using power tools outside, exposed to the rain, therefore start when forecasts are good, and overestimate, rather than underestimate the time it will take to complete each task. Secondly, having decided the size of the construction, price up the materials required and get at least two estimates from builder's merchants decide on the quantity, quality and style of woods to construct the frames and to clad the shed; and finally, quality of roofing materials. Thirdly, make sure all tools necessary for the tasks are readily to hand, batteries are charged and quantity and size of nails, screws and bolts required are ordered along with the wood. Finally, unless the shed can be built in a day or two it is best to store the wood in a dry, cool area, so that it does not dry out too quickly and warp or get too wet to cut easily. I have a long passageway where I could store most of my wood away from the heat and rain before use, and had most of my order delivered in one go. My Shed: Preparation: ****************** The size of my shed to be was to measure 18-foot long and 8-foot wide clad in featherboard and insulated inside. I designed it so that almost midway along the length, I would inset a shallow porch, to protect the door from the rain and reduce the possibility of it jamming. Tools **** The tools I used were, An electric chop- saw, spirit levels, three drills; one to drill holes, one to counter-sink and the third to insert screws; finally, hammer, steel tape measure, staplers, and two G-clamps. I made two wooden implements myself; a T shaped spacer, made up of two pieces of wood joined together in the shape of a T, this I used when fixing the featherboard to the frames, to keep the distance between each board the same. The other was an accurate L shaped, right-angled frame, one side the length of the proposed gaps between each piece of timber on the floors and roof, and the other side to the measurements of the gaps between each piece in the side frames. The right angle was then used to hold, with the aid of two G-clamps, two pieces of wood to be joined at a perfect right angle. Ground preparation **************** Before construction, the ground where the shed is to stand needs to be level. My garden sloped diagonally so my neighbour, with a little help from me, arranged and levelled three lines of lintels across the whole length of the proposed shed site so that the shed floor struts would be supported at right angles to the lintels. I positioned airbricks between the lintels to allow essential ventilation under the shed floor then blocked off any other gaps with bricks to prevent rodent access. Timber used in its construction ************************* The frames were built using 50mm x50mm lengths of untreated timber and clad with tanalised featherboard . The floor and roof frames were covered in 12mm treated plywood. Window frames were built with tanalised batten and 12mm-untreated wood. After glazing with 4m glass, they were sealed with a silicone sealant and quadrant battens were placed around the edges to hold glass firmly in place. Ready to go: Bring me sunshine ************************* The weather in March and April was perfect for constructing the 15 frames onto which the feather board would be attached. The floor, roof and rear panel of the shed each consisted of three separate frames which would eventually be bolted together. Because my design was different from the normal four-sided shed, the only frames, which were the same, were the two side frames, and the two inset frames. The first thing I did was to cut one of each of the different lengths of timber and pencilled their lengths on each, then used them as templates when cutting the rest. This eliminated the need to measure each piece individually every time I needed to cut the same length. It ensured consistency in measurements and saved time. When joining two pieces of timber at right angles, I placed one piece along one edge of my homemade wooden, L shaped, right-angled tool, and the other along the other edge, clamping them together with quick-release G-clamps, then fixed the timbers together with screws. Once the frame construction was completed, the weather broke, and there was very little I could do until that wonderful mini heat wave in September, when I was able to bolt the three floor frames together and cut and fix the plywood onto them with screws. That done, the three back frames were lain flat on the floor and bolted together before covering with polythene sheeting and cladding with the feather board. It was important to position each row, in a pattern resembling that of brickwork, where the joins between two pieces of wood were not at the same point in the boards in the next row, to give the wall more strength. The reason for stapling on polythene sheeting was that I was to insulate the inside of the shed once constructed and advised to cover the frames first before cladding. Moses, often used them as hammocks , lying very comfortably, in the sunshine. All frames were clad, and my neighbour raised the frames for the roof, to rest on the supports I had previously fixed to the upper parts of the side frames. Those frames were then bolted together and fixed with screws to the top of the side frames. My neighbour once again came to the rescue and raised the plywood, which I had cut to fit, to rest on the roof frames where I could clamber up and fix them in place. After all this time, I began to feel that my shed was at last taking shape, but there was lots more to do, each task taking much longer than anticipated. For example, it took me a whole morning to cover the roof with roofing felt and place timber round the perimeter to prevent the wind ripping the felt from the roof. The door, rescued from the old shed, had to be fixed in place, but because it was slightly smaller than the opening, the door frame had to be adapted by bolting two additional pieces of timber to the main frames. That done the door fitted beautifully. I then constructed a shallow overhang, which would help keep the door dry when open. The window frames were the next task, but rain came into play, delaying progress on and off for a week, so in the mean time, the gaps were covered with polythene sheeting to keep out the rain. Once the windows were in place, my neighbour and I celebrated with a Guinness shandy, or two and mince pie, or three, after which I began working on the interior, putting insulation in place and covering with hardboard. However, before that, because the roof span was considerably longer than usual, we decided that two parallel supporting beams, spanning the whole length, should be added to prevent the roof bowing. Having seen many a concave shaped shed roof and I did not fancy that happening to mine. Along the way, I have learned a great deal and have picked up some very useful tips, which I will briefly share, for anyone who wishes to build their own shed. These were the tips given me by my builder friend, enabling me to work single handed for most of the construction. 1. When nailing boards to frames, to get the spacing even, use a T shaped piece of wood as a spacer. 2. When trying to nail or screw a long board along the edges of the roof (to cover the felt) it is impossible to do it single handed unless, you place a nail (leaving an inch or two exposed) approximately half way along the side, onto which to rest the board, whilst nailing one end. 3. To fix a long, heavy beam support to the inside of the roof, hang a loop of rope from the cross beams, then thread the support beam through the loop, the rope will then hold the beam steady whilst the ends are permanently fixed in place. How much did it cost? Well the basic shed materials cost a little under £1000; the addition of insulation and covering raised the cost to about £1300. How much would have cost if bought ready made? It is anybody's guess, but probably in the region of £3000. It doesn't have the luxury of electrical sockets, for kettles or PCs, so won't be using it as an office, but have a space in mind, to keep all the wretched spare plugs, chargers, USB and scart leads accumulated over time which are taking up valuable space in the house. There is still plenty to be done, I have a workbench and shelving to construct before I can make full use the shed, but, to all intents and purposes, I feel my shed is complete. At last I have managed to complete the interior of my shed now, with bench and shelving....perfect. I just have to be careful now to keep everything in order inside, so I don't waste time playing 'hunt the tool.' It is wonderful to be able to go into a well organised shed and find the correct tool without having to search high and low, like I used to have to do.
hi i have been asked to write a review on my standard garden shed i received from easyshed on friday 7th october, the first thing i have to say is that i did read 1 bad review, which i asked them about. and they confirmed it was from a customer that had no access and no base, so i decided to pay c.o.d for the shed by credit card on the day , the fitting team were 2 well mannered gentleman. they drove a 59 plate transit and had easyshed workwear. they cleaned up after them self. so far so good, i had a flat concrete base and access was clear . the shed was a 8x8 apex standard with a 3ft door. shed had a tanalised floor which is 20mm thick and of real wood, the shed was screwed together and had a green mineral roof. the door was ledge and brace and had security hinges as standard, what also was a pleasent suprise the framing was also tanalised, the fitters then explained they only use tanalised framing on all there sheds now, all in all i was very pleased with the shed ,as it had good height as i am 6ft , the only thing so far i am disapointed with was the perspex windows , as the children have left home and safety is not a issue. so to summarise i would go for the standard shed with the free tanalised floor and framing , this shed would last as long as the tanalised with a few licks of paint which would save you money on the tanalised range. full vat receipt on completion, kind regards tony ellis oxford
i received my 16x8 tanalised apex shed today off easyshed , and apart from the fitters being aston villa fans, i have to say fantastic customer service, a quality wooden building, with a floor that a tank could drive over.all shed was screwed together, hinges & padbolt bolted. they offered my c.o.d for my peace of mind.they delivered and fitted in 10 days, and gave me a delivery date and time on the day i ordered shed . according to the fitters everything is in house , from the fitters to the internet,production and phones.no third partys. a total pleasurable experiance. well done easyshed