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    • More +
      24.07.2014 18:40
      Very helpful
      (Rating)

      Advantages

      • "Great for damaged hair "
      • "Leaves hair soft and shiny"

      Disadvantages

      • "None "

      One of the best intensive conditioners ever

      I try and use an intensive conditioner at least once a week when I have time so that I can help keep my hair looking and feeling healthy even with all the styling, products and abuse that I subject it too.
      One of my favourite intensive conditioners to use is Aussie 3 minute miracle as I love the way it makes my hair look and feel.

      I also absolutely adore the smell of the conditioner as it is gorgeous and smells just like bubble gum. When it is washed off my hair it leaves it smelling sweet and fresh for ages afterwards.

      There are different versions for coloured hair, extra shine etc, and they are all good but the original one is so good that I think it protects my hair colour and adds tons of shine too without the need for all the different ones.

      The conditioner is pink in colour and it is very thick and feels really rich when you apply it. It coats my hair easily and the first time that I used it I was convinced it was going to leave my hair feeling greasy as it just felt so rich.

      As the name suggest you just leave this on for 3 minutes and then rinse it off. It rinses off easily and doesn’t leave behind a greasy residue.
      No matter what condition my hair is in I know that I can rely upon this to get it looking its best again. My hair is left with no tangles whatsoever when this is washed off and when I dry it my hair has no frizz and is so soft and shiny. It doesn’t make it even slightly greasy but it gives it high shine.

      I do think that this is more of a treat product though and I wouldn’t use it every day on my hair as although it never leaves my hair greasy I only use it occasionally as I would worry it was too rich for daily use and it might start to build up and cause grease.

      If your hair is looking and feeling a bit damaged then you should try this as it is amazing and it really works and is one of the best intensive conditioning treatments that I have ever used. It also isn’t that expensive which is surprising as it is so effective. It costs 4.99 GBP and I think it is worth every penny. They also do small sachets of this that are great for travelling with.

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    • More +
      24.07.2014 18:29
      Very helpful
      (Rating)

      Advantages

      • "Cleans away all traces of hair product "

      Disadvantages

      • "Can be too harsh if you use it too often"

      Really effective detox shampoo

      I really find that Toni & Guy hair care products can be a bit hit and miss especially when it comes to their styling products. Where I do think that they excel though is with their shampoos and conditioners. I do find that they are too expensive for me to use all the time but when Boot’s have a special offer I do sometimes treat myself to some shampoo and conditioner.

      I like their detox shampoo as I find that it is a really effective shampoo for removing all the gunk that can accumulate in hair when you have been using too much product. Normal everyday shampoo doesn’t remove all of the product so it can build up and leave hair looking a bit dull and lacklustre.

      I wouldn’t use this shampoo all the time as it is too harsh for an everyday shampoo but it isn’t designed for that anyway it is only designed to be used occasionally to remove build- up of product and get hair looking and feeling ultra clean and for this the shampoo does a great job.

      I really like how this smells as it smells really fresh and clean and very much like the shampoos that they use in hairdresser salons.
      You also don’t need to use all that much of the shampoo to get a lot of lather and a good result. I would definitely recommend that you only shampoo once with this shampoo and not rinse and repeat as I do think it is too harsh for that and the one time that I did use it twice in one go my hair was left feeling dry and looking a bit frizzy.

      I find that using the shampoo once is more than enough to get a good result without the shampoo stripping too much of your hairs own natural oils away from it. For best results I always follow up with a hair mask anyway to put moisture back in my hair so the shampoo never dries it out too much.
      Hair is left feeling really clean and you can actually see and feel a noticeable difference when you blow dry it as it just has a bit more shine and vitality when all the residue product is washed away.

      Ideally I would recommend that you should use this about once a week for maximum effect especially if you use a lot of product every day like I do.

      As I said earlier I do think that Toni and Guy products can be expensive but I always buy them on offer so they work out much cheaper. At full price this shampoo costs 6.49 GBP but it is nearly always on offer somewhere on the high street.

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    • More +
      24.07.2014 17:54
      Very helpful
      (Rating)

      Advantages

      • "Absorbs scent well"
      • "Easy to clean the tray"
      • Flushes
      • Natural

      Disadvantages

      • "More expensive than many brands"

      A wee review about cat litter.

      Cat litter is something I didn't have any intention of spending a lot of money on. I tried supermarket and discount litters, some better than others, until this was recommended to me.
      A bit more research and it seemed every pet product website, breeders, pet forums and anyone who had used it had never gone back to another so I decided to try it.

      The amount of litter you go through depends on how many cats you have, how big your litter tray is and whether your cats solely use the litter tray or also go to the loo outdoors.

      Bob's larger tray is a hooded tray which takes quite a lot of litter. The smaller one doesn't take much at all. Generally I completely empty the trays when the bins are due to go out every fortnight, and scoop out the dirty clumps and top up daily. Obviously if it needs doing more or less often I will do that.
      I live in a flat and the refuse collection isn't great, nor is the wheely bin storage, so I love the fact that the dirty clumps scooped out of the tray can be flushed down the toilet. I was a little sceptical about how well it would flush, especially as the water pressure isn't great here but it flushed really easily. They advise you not to empty a whole tray of litter down the toilet, just a small clump at a time.

      I found it clumps much better than other litters, when they have used the tray any wet patches stay in one area and are easy to remove without soaking into the rest of the litter, resulting in having to throw a lot away each time the tray is used.
      I also find it absorbs smells really well and because it clumps so well, none of the remaining litter in the tray absorbs the smell at all.
      The litter is natural and made from plant fibres, and is gentle on the paws. Unlike some which can be like stones and I'd imagine not very nice to stand on!

      I don't find any negatives with this. I have read that some people find a bit of tracking from it but I personally have had no issues with this.
      The Cat's Best litter is a bit more expensive than other litters, but to me it's better value for money as it lasts much longer, at £21 a 40 Litre bag would last months.

      The best deal I can find at the moment is Zooplus - 3 x 5 Litres (15 litres) for £6.98 + 5% off for subscribing the the newsletter and free delivery over £29.
      I can't really fault this litter. I would not go back to another litter.
      I would definitely recommend anyone with cats to fork out a few pounds to get a small bag and give it a try.

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    • More +
      24.07.2014 17:51
      Very helpful
      (Rating)

      Advantages

      • Beaches
      • Weather

      Disadvantages

      • Smoggy

      When visiting Los Angeles, stay at one of the coastal beach cities in Orange County!

      I agree that you either love Los Angeles or you hate it! The key is to take a shuttle from Los Angeles Airport to Orange County and stay in Laguna Beach, Newport Beach or Dana Point. You cannot go wrong staying at a coastal beach in Orange County where it's clean, less smog and outrageously more beautiful than any beach in Los Angeles county (Malibu excluded but then there's nothing much to do in Malibu but lay on the beach). At Orange County beaches however, there's so much more to do and see. Laguna Beach is called the Mediterranean of the West Coast, feels very European with lots of cute cafe and beautiful views. The nice thing about staying in Orange County is you can get to Disneyland quickly because it's also located in Orange County (but an older part and I wouldn't recommend staying near Disneyland). Stay at one of the O.C. beaches and see if your hotel will shuttle you to Disneyland or rent a car to get there. You can also drive to Los Angeles (about 45min or an hour drive depending on traffic, don't go during the morning or evening commute because that could take 1 1/2 - 2 hours or more!) and see the major sites there in a day if you plan it well (minus Universal Studios which will take a day on it's own and only worth it if you really love movies and learning how they are made, otherwise I'd skip Univeral and go to Sea World in San Diego instead -- about an hour from one of the O.C. beaches). The other nice thing about staying in O.C. is you are half-way between L.A. and San Diego. Just my two cents, I totally understand why peeps don't like L.A. but if you visit Laguna Beach in O.C., you will not be disappointed! Be sure to visit the Montage resort in Laguna if you go....it's a 5 star resort right on the ocean and you can walk around the entire resort (open to the public) and you will see some of the most beautiful views ever!! You can also have lunch in one of their cafes if you're ok spending $25-40 for a hamburger or salad but it's worth doing once on your trip for the experience and views. Cheers!

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    • pcspecialist.co.uk / Online Shop / 2 Readings / 1 Rating
      More +
      24.07.2014 17:51
      Not Helpful
      (Rating)

      Advantages

      • Compact
      • "Good Value"
      • Fast

      Disadvantages

      • "Pay for quicker build and delivery"

      Would buy again

      I chose the specs of this laptop for a Director at the company, he is extremely pleased, off the back of this order. We now always check PC Specialist for new laptops before anywhere else.

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    • Apple iPhone 5S 16 GB / Smartphone / 3 Readings / 3 Ratings
      More +
      24.07.2014 16:59
      Very helpful
      (Rating)

      Advantages

      • "synch with other apple devices"
      • "excellent performance"
      • "advanced processor/core"
      • "Latest Device"

      Disadvantages

      • "outdated within 12 months of launch?"
      • "encased battery"
      • "touch ID that can be easily circumvented"
      • "extra storage cost"
      • "excessive price"

      Great for the Tech-Savy, but does this make it easier to swallow the cost?

      The latest Iphone model from Apple is inarguably one of the fastest and most reliable handsets on the market today. It has everything you would expect from previous Iphone models and a lot more. It handles Apple’s newer operating system (IOS7) perfectly though some have been disappointed with its complete new design and layout, whereas others have welcomed it with much Joy.

      Compared to most Android operating handsets, the 5S does not slow or lag once you start building up a collection of downloaded apps. This is something that gives it an advantage over Android, which is usually a direct competitor to IOS phones. Now with even multitasking functions built in Apple have worked hard to match many features that historically drew potential purchasers to away to its Andoid competitors.

      The screen size of 4 inches is seen as a downgrade from previous models though myself personally, I have not missed the extra inch or noticed any downgrade in quality or user experience.

      The battery has been improved and compared to previous models it is good, but not amazing. If you are a heavy user (like many iphone owners are) you will still find yourself running for charger points as you continuously watch your remaining battery power dwindle.

      The camera itself is hailed as amazing at 8 megapixels. However pixels are not everything; processing capability itself plays a big part in camera quality and compared to the Galaxy S4 the Iphone 5S cannot produce the level of detail to compete; it is good though I myself have found that the Galaxy rival handset produces much more detail in the picture.

      The Iphone also introduces TouchID which many have seen as a fantastic and revolutionary advancement. Though at present it has been riddled with problems, security fears and has already been proven to be easily overridden leaving your phone wide open, should it fall into the wrong hands. For this reason I have opted to rely more on the more traditional pin lock method.

      Memory storage can be an issue; as like the battery, memory is built in and there is no functionality for boosting this with SD cards. It is true that handsets can come with different storage capacities. But use that up and you will soon find your phone clogged up.

      When considering all of these state of the art features and new innovations built into the phone, many my find the price still hard to swallow at £549.00. If you want to go for higher memory storage then you will see an additional £80.00 per ‘level’ (16g, 32g, etc.) For myself, I really like the phone and enjoy using it and utilising the majority of its functionality. However with that said, I would find it really hard to justify paying such an exuberant amount of money for something that will become outdated within 12 months.

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    • 2True Instant Volume Mascara / Make Up / 5 Readings / 5 Ratings
      More +
      24.07.2014 16:28
      Very helpful
      (Rating)

      Advantages

      • cheap
      • "coats lashes well"

      Disadvantages

      • "doesn't lengthen the look of lashes"

      Surprisingly, not that awful for £1.99!

      I quite like adding to my makeup collection, and had seen my sister wearing a really nice lipstick when she advised me it was from the cheap and cheerful 2True collection in Superdrug. Not being one to miss out on a super duper bargain, I headed there and was all of a sudden allured by all the other goodies from the 2True brand range in Superdrug for only £1.99! Since my last mascara was ticking on a bit, and had got a bit old, I decided to “splash” out and buy a new one. Settling for this voluptulash mascara seemed quite affordable and it’s actually pretty decent!

      It comes in a slim, circular black and metallic tube, which sadly is not already wrapped in plastic, but I fetched one from the back that was unopened. The mascara packaging is fairly basic, and is quite small and compact so fits neatly into my makeup purse. It is shade no.1 (black) but in all honesty I didn't see any other shades available in my particular branch of Superdrug.
      The mascara brush itself is pretty basic and frills free – it has a swirly, quite thickly and densely populated brush which has lots of bristles. You can see some distinct space between the lines of bristles, but the mascara is a bit clompy which overshadows this. This isn’t usually the kind of mascara brush I’d opt for, but for the price I had gone for cheap as chips as we can see, so wasn’t too fussy.

      The tube naturally has a filter around the rim of the mascara base, so when you pull the wand out it takes off much of the excess mascara making it quite easy to apply. In order to get an even coverage, I do find I have to comb the mascara brush through my eyelashes a fair few times to get the desired look I’d like. I also tend to stroke the mascara brush across my lashes first to actually apply the mascara solution, then comb it through which takes a while to achieve any real look of volume.
      It doesn't irritate my eyes which is good, and I am yet to cry with it on, but with the hayfever season about, I have rubbed my eyes a fair bit with this mascara on and it hasn’t smudged so this is a good aspect about it.

      On the whole, this mascara isn’t too bad. It only costs £1.99, and it pretty much gets the job done, which is to create the illusion I have thicker lashes than I actually do! It doesn’t really volumise, lenghthen the look or elongate my lashes to give a nice fluttery look I’d like to achieve (without the need for eyelash extensions) but surprisingly it does highlight my lashes no worse than my £10 mascara before has, so for that I still give it a good rating. Would recommend to someone looking for a simple, and high affordable mascara which does the standard job!

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    • More +
      24.07.2014 15:54
      Very helpful
      (Rating)

      Advantages

      • "Leaves you feeling clean"
      • "Cools and refreshes the scalp"
      • "Smells Great"

      Disadvantages

      • "None "

      Instant Tropical Freshness

      I have previously used Batiste Blush but I recently bought this Batiste Tropcial which I thought sounded really nice. I have been needing a product like this to keep my scalp and hair fresh during the hot summer weather when I'm not able to wash my hair properly.



      The product comes in a 200ml sized aerosol can. It's a tall canister so not really something you'd want to carry around in a handbag but I like the fact that you get a lot of product. It has a spray button top which releases a very fast jet of mist. The can is printed with a gaudy yellow and green tropical leave pattern which is a good representation of the product. Information is printed on the can too. The brand state this dry shampoo can remove "excess grease" and is "perfect to use between washes". They also state it can give "added body and texture".


      Directions for use say to shake the can "vigorously" before use. Then you need to hold around 30cm away from hair and spray directly at your roots. You then should brush your hair. I find the spray easy to direct and I can control how much product goes onto my scalp as I'm spraying.



      The product has an instant cooling effect which is perfect and a real relief when it's hot outside. It also makes my scalp feel fresh and clean again. It instantly plumps up my hair at the roots so that it looks like it has just been washed and is airy and light. It transforms lank, slightly greasy hair near the roots into shiny, bouncier hair.



      The fragrance of the product is gorgeous. It smells like a tropical cocktail. I can smell hints of fresh coconut and melon. It's a fragrance that reminds me of being on holiday. It's an uplifting scent.



      I will definitely be buying this product again as it is really helpful at making my hair look and feel a lot better between washes. Using the product gives me a lot of confidence. I would recommend this to any guy or gal who needs a freshen up between washing, to people who get sweaty a lot or who are outdoors in the sun. This dry shampoo works wonders and it makes you feel a lot better about yourself.

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    • More +
      24.07.2014 14:12
      Very helpful
      (Rating)

      Advantages

      • "Smells good"
      • "It lasts for a long time"
      • "Easy to use"
      • "Shiny hair"

      Disadvantages

      • "you have to leave it on for 7 min "
      • expensive

      great and recommended

      I bought this product last month and let me explain that my hair type is thick and curly and really frizzy and damaged. i have to say this is the best product i have ever used for my hair because it really feeds your hair also it makes it shiny and easy to manage. however, note that this product isnt magic if your hair is really damaged it wont make much of a difference you need to cut your hair. however, i bought this product for the second time and i love it.

      the way to use this product is by leaving it on your hair for 7 minutes after you use your shampoo to be honest i dont use the same brand shampoo but i guess if i do i will get better results and i leave it exactly for 7-10 min and then i wash it off and there you go..

      i will have to tell you that the results wont show from the first time you use it as i have used it maybe a couple of times until i saw the results. so basically what you really need to do is just use it twice a week as per the insturctions on the product and then just use it for 2 times per week and you will see the results shortly the only thing i dont like about this is the price but i have to say that it is defenitely worth it, i recommend this product

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    • print24 online printing / Online Shop / 4 Readings / 2 Ratings
      More +
      24.07.2014 12:34
      Very helpful
      (Rating)

      Advantages

      • "product quality"
      • "fast delivery"
      • "colors quality"

      Disadvantages

      • "better videos on the homepage"
      • "easier homepage"
      • "better prices"
      • "perfection in cutting the postcards"

      great colors! an easier homepage would though be great!

      Im very happy for the 24print service and product.
      It was kind a fast delivery, actually faster then i expected.
      First i though had to call the customer service, because the homepage confused me quite a lot. There was many options, but not good enough explained / showed. I would love the videos on there homepage of the different paper qualities, would actually be real videos, and not made in a computer program.
      About the colors: They were exactly how i wanted them to be, and that was the most imported for me. Especially because i have had some challenge getting the color right.
      Only two thing could be better prices and easier homepage. Fx could it be great if it was possible to print fx 10 cheap ones, and if they look like you want them and you can sell them, then you print more.
      Also i would love that it would be cheaper to get a simple background for a postcard, just one all ready made one, so it could be cheap. just an idea!

      But in general I am very happy and would tell other to use it, and I am also gonna use it again very soon.

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    • More +
      24.07.2014 12:28
      Very helpful
      (Rating)

      Advantages

      • "Good staying power"
      • "Pretty Bottle"
      • "Lovely Scent"

      Disadvantages

      • "A bit expensive."

      Viva-cious..!

      The Viva La Juicy scent is produced by the Juicy Couture brand, and is widely available to purchase in either an Eau De Parfum format, or an Eau de Toilette spray, which generally offers better value for money. The 30ml bottle of Eau De Parfum spray that I own generally retails for somewhere between £30 and £40.

      The glass bottle is quite 'square-ish' in its shape and is made of clear, chunky glass. The little bottle is very nice, and quite modern, bordering on being quite chic.

      The scent is described (on various sites online) as being 'Floral' and I do agree with this claim. Indeed, the first real notes that I can detect are all very floral, but I was able to detect early on that these floral tones were surprisingly 'light' rather than being heavy notes that are often present in other floral-scented perfumes. This discovery was very welcome for me, as I can't say I am overly fond of heavy floral scents.
      The Viva La Juicy perfume really feels rather more contemporary than most other floral-scented fragrances that I've encountered before, although I do have to point out that whilst it feels modern and quite 'chic', it doesn't feel too young for my thirty-something years; I am completely comfortable being in the scent's fragrant cloud.
      There is something 'fresh' to be observed from the heart of the scent, but this is really only obvious once it has been allowed to settle on the skin for a good while; at first, it just feels floral and feminine, but this isn't a criticism on my part; I do like the scent in its initial stages too. Later on, however, a notable refreshing 'edge' is noticeable and this allows the scent to feel light and refreshing, making it the perfect scent for the warmer summer months.
      There is an obvious sweetness to the back of the scent's main notes too, and whilst this is fairly noticeable later on, it never really seems to become overly obvious, which I feel would make it threaten the delicateness of the refreshing element of the scent. Noticeable, yes... Over-bearing, no.
      I like the flexibility of this particular scent; I've never found that it feels over-the-top for any particular occasion, with its light, summery fragrance feeling quite easy-going in this regard. Furthermore, I do feel that it is suitable for both daytime and night-time occasions; it feels 'special' enough for more 'dressy' occasions, whilst feeling 'comfortable' enough for daytime outings.

      I have found that the Viva La Juicy Eau De Parfum performs very well in terms of the scent's longevity; I can easily detect a fragrant 'whiff' of the perfume on my wrists some hours after applying. Furthermore, I don't find that there is any real need to apply copious amounts of the spray onto my skin to achieve a good 'depth' to the perfume.

      I would definitely repurchase the scent again in the future and do recommend it.



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    • Jackass / TV Programme / 8 Readings / 7 Ratings
      More +
      24.07.2014 12:27
      Very helpful
      (Rating)

      Advantages

      • "Easy to watch"
      • "Made me chuckle"
      • "Reasonable acting"

      Disadvantages

      • "Not to everyone's taste"
      • "A bit tiresome at times"

      Old But Definitely Not Wiser

      Jackass is hugely popular and well-known, so this spin off film with a Bad Grandpa character made me curious. It’s a hidden camera romp that falls within the comedy genre and brings with it the essence of Jackass, but in disguise.

      Following the arrest of his mother, eight year old Billy needs to be taken back to Chuck, his not-so-doting father. Enter Irving Zisman, the eighty six year old grandpa with bucket loads of rather creepy charm and pizazz. He takes Billy, somewhat begrudgingly at first, on a roadtrip across the States.

      The rest of the film continues to see the dynamic duo get up to all sorts of mischief during their travels. Anything that could upset, offend or shock, they seem to manage. The scenes and settings vary quite dramatically from a funeral to a child beauty pageant. Remember, this is a hidden camera gig, so although scripted to a degree, it relies a lot on the responses of those around them.

      The film does loosely follow a plot, which is what additionally sets this apart from previous Jackass films. It’s nothing all that intelligent but it’s easy to follow and doesn’t take too much thought. The plot just gives a slight backbone to the film and keeps the stunts and mishaps tidy because they’re linked together for an end destination.

      I loved Knoxville in this. The make-up team did a super job transforming him in to the doddering, but ever risque, grandpa. The grandson was played by Jackson Nicoll. I often find child actors can pull a film down because they’re too wooden or unbelievable or simply irritating. Thankfully, he actually pulled it off surprisingly well. I found him to be quite easy to watch and entertaining.

      The humour was a bit of a mix; there’s obviously plenty in the way of stunts to keep Jackass fans happy, but there’s some witty remarks, sarcasm and rudeness to keep it feeling a bit sharper. This balanced quite well with the stupid humour and mindless mishaps. I did find myself laughing at points, especially the end few scenes with the beauty pageant (I actually found that part hilarious).

      The downsides? It won’t be to everyone’s taste. In fact, lots of the humour and jokes some would find distasteful. I quite liked some of the humour and sarcastic tone, though not all of it was particularly original. I did, however, find that some scenes or elements were a little over-done. For instance, a gag running longer than it should which resulted in it becoming a bit grating or lacklustre. This took away some enjoyment from the film because I wasn’t always hooked on watching it, so at times I would say I found myself a smidge bored.

      All in all, this is a Jackass movie, so be prepared for Jackass humour and silliness. It’s nothing altogether too shocking but the acting was fairly good, the hidden camera real-life responses were entertaining and I enjoyed some of the comedy.

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    • Dark Shadows (DVD) / DVD / 4 Readings / 4 Ratings
      More +
      24.07.2014 12:21
      Very helpful
      (Rating)

      Advantages

      • "Kooky and Fun"
      • "Johnny Depp and Tim Burton"

      Disadvantages

      • "Made for a fairly specific sense of humour"

      Fun and wry, just give it a chance!

      I don't get why people don't like Dark Shadows. Maybe it wasn't quite what people expected. Maybe they just didn't understand that this was not meant to be some dark and brooding 'Interview With The Vampire' type film (as great as that film is) but a wry yet loving film of one of the more bizarre soap operas to grace the USA's TV screens.

      Maybe it's just that this will appeal to people with a pretty specific sense of humour (e.g. mine,) or people entrenched so deeply in the world of Tim Burton that this film stood firm in their Burtonesque dreamland (again, this is a good assessment of me.)

      The very soapy-ness (yes, I realise I'm making up words in this review,) is what makes this film so great. Melodrama deserving of the hammiest episode of Hollyoaks or Neighbours which actually knows that it's a little over the top, a little silly - and loves it anyway!

      Alice Cooper provides a good soundtrack and some of the best gags, while Johnny Depp's Barnabas Collins, a 200 year old vampire, is played to the top notch on the kooky anti-hero scale. The fact that the entire Collins fortune depends on the fish canning business is also great.

      Eva Green enjoys hissy fits that surely gave her good practice for her new TV series, Penny Dreadful, and while Chloe Moretz' performance is slightly lost among the swathe of talent on show, her stroppy teen is still fantastic.

      Don't pay too much attention to the naysayers - give this a chance at least. If it's not for you, it's not for you, but you may find that this funny Gothicism is just what you were waiting for.

      Comments

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    • Furniture123.co.uk / Online Shop / 4 Readings / 3 Ratings
      More +
      24.07.2014 11:38

      Advantages

      • None

      Disadvantages

      • "Appalling company - AVOID"

      AVOID

      I ordered a Julian Bowen Domino Bunk Bed bed and the website stated "in-stock". I then received an email advising delivery would take a week.

      The bed arrived and the contents were clearly smashed to pieces. I refused delivery on the doorstep and the couriers took the bed away (accepting that it was clearly very badly damaged).

      I immediately phoned Furniture123 (on their premium rate phone line with extended unnecessary recorded options) and advised them off this. They said someone would call me back that day. No one called.

      I then chased again the next day and was told I couldn't have a refund until the couriers had returned the bed.

      I chased every few days over the following two weeks and was repeatedly told that I couldn't have my money back until the couriers had returned the bed.

      In the end I phoned the couriers and asked them why they still hadn't returned the bed. The courier advised that they had returned the bed the previous week. I phoned Furniture123 and they denied this.

      I asked them to explain why I was having to wait for a refund when I had never actually taken delivery of the goods. The boy I spoke to said that under law they could keep my money for 30 days and therefore that's what they would be doing. I explained that consumer law said they should refund me within a reasonable period (that was generally accepted in practice to be no more than 30 days). He replied to say "trading standards says we can have it for 30 days, so that's what we do".

      On the 29th day after delivery I contacted them again and was told that I could now have my money back but that it would take a few days to be processed. I eventually got my money back 32 days after refusing delivery of the damaged goods.

      I would never ever deal with these people again. I ordered in good faith, refused delivery of damaged items, had to chase to get my money back and am out of pocket due to having to constantly call the premium rate phone number. I made a complaint to the company and asked to be reimbursed for my costs and they refused saying "we don't do compensation".

      Comments

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    • More +
      24.07.2014 10:49
      Very helpful
      (Rating)

      Advantages

      • "Feels luxurious"
      • "Moisturises well"
      • "Amazing scent which lingers"

      Disadvantages

      • Price

      Amazing body lotion, shame about the price

      I subscribe to the monthly Birchbox which means I get a selection of cosmetics and toiletry samples every month. Last year, one of my samples was a Molton Brown Ylang-Ylang body lotion, which I received the month after my Molton Brown body wash. I’d never tried the Molton Brown range before – I usually use Lush or Soap & Glory – so I was intrigued.

      Molton Brown describe their ylang-ylang products as follows: “London via Madagascar: Secrets from rainforest. Sun-warmed woods. Dozing heads beneath the canopy.” They certainly sound very appealing! The lotion is a pale lilac colour and is made with a “skin pampering complex” to firm, comfort and hydrate. It is scented with Madagascan ylang-ylang perfume oil.

      Like the matching body wash, this body lotion smells amazing – it has a relaxing, sophisticated ylang-ylang scent. It is also pricey - GBP25 for 300ml. I use it after showering with the matching body wash, and only a small amount is needed. The lotion doesn’t irritate my skin at all, but sinks in really easily. The smell is amazing – I don’t have to apply any perfume for at least four hours, as the scent really lasts.

      The lotion is fairly light, but still manages to be good enough for my dry skin. It doesn’t offer an intensive moisturising experience, but is ideal as a luxurious everyday body lotion.

      Just like the body wash, the body lotion is a pricey product that is nevertheless of very high quality. Despite the high price, I would consider purchasing a full-size version.

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