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Why did I buy this product? I bought this baby monitor because I had previously borrowed a video monitor from a friend, but when she had her second baby I had to return it to her. As I had got used to being able to see my baby at night, as well as hear her, I decided that I wanted to buy a video monitor. First experiences..... When this product first arrived there was a high pitch electrical sound from the camera. My husband is a fire-fighter and very concious of potential fire risks, so we sent it back. We had bought it from Mothercare; once we explained that we couldn't post the old one back before we received a new one they sent us a new one immediately, which was great. Second experiences.... The second one which we received didn't make any noise and I was extremely happy with the quality of the monitor. The picture is clear in the furthest parts of the house, which you would expect from the 250m range that the camera has. It is worth noting, however, that the range which is provided on the packaging when you buy a monitor refers to how far it will work in an open space; therefore with thick stone walls the range on the monitor is greatly reduced. One of the things which I had hated about the previous monitor which I had was the constant hissing noise and the light which the screen produced in our bedroom at night; this monitor has a sound activation mode, so it just appears to be off, but will spark into life if your baby cries. The benefits of this are amazing, it creates a much nicer sleeping environment for yourselves if you do not have to listen to an electrical hiss all night, and as any new parent knows it doesn't take a lot to wake us up! The screen on the camera is fine, at 2.4 inches. I can see what our girl is up to, but because the screen is not massive, it is easy to cart about in your back pocket, if you so desire. As you would expect, the camera is infra-red so that you can see what your baby is up to in the dark. How could this camera be better? The camera which I have got doesn't have a zoom, but I have just checked on line and there is now a monitor available with this option which is selling for only £73.00 from a place called Baby Monitors Direct. I have never shopped with this company, so I am unaware of their reputation, however, if this is genuine, I think it's a bit of a bargain. I bought my monitor last September and paid £64.00 (without the zoom) at that time the cheapest we found the monitor elsewhere was £100. Another benefit would be a monitor with pan and tilt, this would be helpful if your child was moving about their cot and you wanted to see where they had gone.