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Ebay has been around for many years now and has really established itself as one of the best and renowned online auction sites. I personally have used it to buy and sell items around my home and found that it has helped generate some welcome income. However the more i used it the more i started to discover inconveniences with the program and the set up.
I will write this review in two parts, firstly as a buyer and then as a seller.
Buyer, to me this is the better part of ebay, i have successfully searched, watched and bid on items and over the last few year i have found ebay to be successful in cutting out the counterfeit items that used to be so popular on the site. The site uses a very simple interface to search items and then once found you are able to keep an eye on their bidding price, even warning you if the items auction is about to end or if you have been out bid. There is also a section to communicate with the seller and in sales where a large amount of money will be changing hands this is a great asset to put the buyers mind at ease. I also have grown fond of the fact that having set up my account and linked it to my paypal the process of buying and paying for an items is greatly reduced in time and effort and unfortunately for my bank account the boxes seem to appear at my door with no effort at all.
Therefore as a buyer there are very few places i can fault ebay.
However as a seller it is not quite the same i'm afraid. Firstly the job of listing an item can be very time consuming, ebay has a set up that requires you to answer and provide information for each area of the item you are selling be it a description or photos or a shipping cost. However i am not always selling something that requires any of these, not too long ago i posted a link that could save a large amount of money in breaking up train journeys and reducing the overall cost of train travel. My link did not require any posting, nor really did it require any kind of photograph, however ebay would not allow me to post it until i had fulfilled these requirements, something that i found incredibly frustrating.
Following on from this, i have had a few items removed from ebay as they did not fit in with the rules of the site, these were a watch box as i had sold the watch i no longer needed the box and as it was a designer make it did hold some value albeit not a large amount. Ebay removed this listing as it stated i could not sell an item that i had received free with the purchase of another item. To this day i am still not sure why i can not sell a box?? Secondly my link as mentioned in the previous paragraph was removed after a few days as i was told i could not sell train tickets. I was in fact not selling train tickets i was selling the method of purchasing reduced price train tickets, yet because i had advertised as cheap train tickets the ebay computer removed it. It is these kinds of events that make me realize the broad set of rules ebay tries to apply to areas that have very specific needs and at times this can be incredibly frustrating to the seller.
Finally ebay has recently introduced a postage item in which it will estimate at what cost the item you are selling will be to post out, however this is a very rough guide but i find it difficult to by pass and input my own price, sometimes it will over estimate making my item appear more expensive that i wanted it to putting off potential buyers and at other times it estimates too low costing me money when i do in fact take it to the post office and the buyer has only paid for half of the postage fee.
EBay is a brilliant auction website where you can buy pretty much everything! Living on the Isle of Wight the shopping opportunities are small and it is horrible going out and seeing everyone wearing the same thing. The internet is brilliant to stop this happening and eBay is one of the best sites!
eBay enables you to either search for items by category or by first typing in a key search term. You can further define you search and either stick to sellers in the UK or go further afield. I have bought some items on eBay from China, some have been good and others are substandard cheap and nasty products. You can pick up a real bargain when buying from eBay but you can also get stuck with some duds.
When I have received faulty or substandard items I have contacted the sellers. Generally sellers are good as resolving issues as they do not want the wrath of eBay. When you don't get suitable agreements with sellers you can use the eBay Resolution Center. You enter all of the details bad they decide what should happen and make the desisions. This is a really fair way of doing things and it's really straight forward.
In the last few weeks I have started selling items on eBay. Selling on eBay is so simple to do. For the first 20 items you list there is no insertion fee, after 20 they charge 35p per listing and they take a small percentage from all items that are sold. It is great to use when you want to have a clear out and earn a little cash at the same time.
I love buying and selling on eBay, but be careful as it can be addictive!
Ebay is a wonderful marketplace both for sellers and buyers alike.
It's a great place to auction and sell things you no longer want in the house, also the perfect place to grab a cheap bargain from other sellers.
To promote more listings the Ebay team has also introduced many new features and waived certain fees. For example one can schedule a listing's start date and time, previously with a small fee but now it has been made free!
The 'Watch' feature is also a very useful part of the user interface, where you can literally observe items to decide in the future whether to put down a bid and commit to a purchase or not.
Of course having independent sellers comes with its risks. Always be very careful when reading the description of items on Ebay and always remember to check the seller's user rating. Also always look out for the seller's location, if you prefer the item to be delivered quickly. Many items are shipped from mainland China or other parts of the world and will require up to months to arrive. Of course if they don't you can always open a case with Ebay and request for a refund.
For sellers it is always useful to do some research on the items you want to list. Firstly check out other sellers and estimate the price at which you want to list your item up for auction. Remember, sometimes listing a significantly lower price will earn you higher turn outs at the close of the bid because there will be more bidders on the item. Always advertise as the item is, ship when you say you will and you will be an excellent seller on Ebay.
The best place to buy the cheapest products in the world!!! I love Ebay, it's my favourite website and I buy quiet a lot of products from there. I personally use this website to buy many products including clothes, electricals and books.
In my experience,Ebay is one of the best places to buy cheap goods. For example, my inter-dental products are always cheapest on Ebay, I personally don't know why, but there are the exact same brand with the same quality at a much lower price.
Also, the clothes on Ebay are very cheap and suits my budget as I find that jeans and other tops are very cheap even thought they are new. So, I don't even need to buy second hand clothes. However, the second hand clothes are even cheaper its excellent for people who don't mind buying used clothes.
One of my best experience on Ebay was when I bought an LG Blu-ray Disk player and since it was a collection only deal, I won the auction at £10. I was so amazed at the price. However, something even more amazing happened, since I was busy on the day of collection, I let my teenagers collect the Bluray player and the man who was selling it was so kind and since my children were students, he was so sympathetic and gave it for free since he said he remembered how tough life was like when he was a student. It was the greatest bargain of my life as the Blu-ray player was worth at least £100. To this day, I stil enjoy using the Blu-ray disk player and always makes me smile when I see it.
I have had a bad experience, when I won an item for £0.99 and the seller completely lied to me as she said the item of clothing was soaked in bleach due to her child pouring it on the shirt. I found out it was a lie as soon as I saw she had relisted the item later on which does show that not all Ebayers are trustworthy.I was later refunded by Ebay.
Another feature I love about Ebay is that the payment method is Paypal, which is the quickest and safest way to pay for goods as well as they refund you if something bad happens e.g. you never receive the product you bought.
To be honest, I never sell anything on Ebay but I have noticed that fees have increased for sellers so wouldn't really recommend it when selling items.
Therefore, I advise people to check all the ratings for a particular seller before buying/bidding for an item as some Ebay Sellers are dishonest.
I have been a member of Ebay for several years now and can't recommend it enough. I have sold many things over the years and have had mainly good experiences. Ebay make the process of selling easy with easy layouts and plenty of tick boxes to chose from. Some items you can post for free and others you do have to pay to post. They also take a percentage of what you sell the item for and paypal also do this when payment is made. It is worth adding extra to your postage to cover some of the money Ebay will take.
I have had a couple of issues with people not paying when they have bought items however Ebay offer the option of re-listing the item or selling to the second highest bidder which I think is a great idea.
I have also purchased several items of clothing from Ebay and have been happy with all of them. Ebay have great customer service though so if you ever had any isses with an item you have bought I'm sure they would help.
I always leave ratings for people and ask people to rate me as this is how you get a good reputation so people are more confident is purchasing from you in future.
I did set up an online shop last year where I was working for my self selling baby clothes/shoes. I paid a monthly subscription for the shop and you get to create your own page for people to view with all your items listed. It is great for people who want to start up a small business on there own and work from home.
You can purchase just about anything on Ebay and can grab some real bargains.I would recommend Ebay to everyone!
I love eBay. I use it to buy & sell products. Every pay check, I try to buy at least one product on eBay that I WANT from an actual retailer!
I use the eBay app to find products. I love searching random products. I buy most of my jewellery from eBay because you can literally find everything there!! The cost of many products are at least halved if you buy them on eBay!! eBay does get a bit of a bad rap because of the amount of sellers who try to list something misleading, however it is the buyers fault for not reading the listing properly!! Generally, if something seems too good to be true, it usually is!!
The app allows you to list the products that you are searching for specifically ! I prefer to select 'Buy it Now', 'United Kingdom seller only' & 'price + shipping prices from low to high' in order to find the best buys !! I know that you can get a lot of cheap jewellery from China with free shipping, however I am quite impatient so I do normally select 'UK seller only' to ensure a quick delivery!
I like to sell a lot of unwanted or unused items on eBay. I have sold things like bracelet charms, clothes & printer ink cartridges! As the saying goes, one man's junk is another man's treasure! eBay is a great way of clearing your home without throwing anything away! Earning while clearing space... it really is the best concept!
I would suggest that any transaction on eBay is completed through PayPal. It is a free and easy method of sending money online while protecting your bank details. I know many people (often of the older generation) who are nervous about online shopping because of bank fraud. PayPal stores your details, watches any unusual activity and keeps all your details safe.
I do frequently recommend eBay to many people if they are looking for something different or for a bargain. It is so simple. You are limited to what you can buy because someone must have it to sell, however things are always getting uploaded, so just keep looking out for that one special item, it will appear!
I am a regular user of ebay, and think the website they have created is an excellent consumer tool. Ebay themselves do not sell anything, they are just a host site in which individual people and businesses can sell their goods. Although the original concept, I believe, was to sell second hand and collectores items, there is now also a huge selection of new goods also available. Most items are sold via online auction, with the ended date and time clearly marked, and a count down of the final few minutes. If you place the winning bid, you have entered into a contract with the seller and are obliged to pay the price agreed, plus postage if stated. Ebay do not charge the buyer any commission, not do they handle and of the transaction monies, but they do have an resolution centre for disputes.
For the buyer, there are a massive selection of goods to choose from, full descriptions and photos, uploaded by the seller themselves, along with the cost of postage and the opportunity to ask questions directly to the seller about his goods. Although the whole concept of the site is based on a level of trust between the buyer and the seller, both parties have an online rating given after their previous dealings on ebay. They will be rated with a star system, together with the number of transactions they have completed, and comments made by previous customers and/or sellers.
For the seller, Ebay gives you a countrywide, sometimes globalwide customer base. You can check whether your clients are good payers before you accept their offer and you shoud receive your money before parting with your products.
Once the transaction has finished you are free to rate and give your opinion of the person you have dealt with.
For their services, Ebay, of course, charge reasonable fees to the seller. This consists of a small charge to advertise the item, plus a percentage of the final auction price. Ebay will take this from your credit card or paypal details which have to be entered to begin the transaction.
Ebay is an online website allowing people to buy or sell almost anything. I consider myself a bit of an expert in both, I've sold on Ebay for the past ten years, and I've bought on Ebay for even longer than that!
BUYING - It really is true that you can literally see anything for sale on Ebay. Over the years I've bought rare books, a kayak, chocolate fudge shaped like a dog poo??, a hoover and not to mention countless crafty items!
It really is an excellent market place for buying anything! I do however find it frustrating that these days Ebay, depending on what you are looking for is clogged with items from China or some place else far away - it's fine if you want things cheap and don't mind waiting, but that's rarely the case for me (when you want ribbon for a craft project who wants to wait 30 days to finish said craft project off???). You can however filter these results out using the advanced search option but I do wish that I could be allowed to set default search settings so that I wouldn't have to keep resetting my search preferences! There are two formats in which you can buy something and those are "buy it now" and "auction" with buy it now the item has a fixed price and it needs to be paid for straight away, with auctions if it's a popular item make sure you're experienced at hitting the refresh page icon because you'll need to be doing that a lot within the last two minutes of the auction if you want to win it!
RECEIVING - Generally speaking, I've had no major issues receiving goods from Ebay. Over the ten years I've only had one item not arrive, and, upon opening a case I was granted a refund by the seller straight away so you do feel secure. I've had a few items take a lot longer to arrive than was advertised though so I you are wanting something for a specific date it's maybe worthgiving the seller a heads up.
SELLING - It's so straight forward, just take a few pictures of your item, write a description and 5-10 minutes later (depends how quick you are at typing) you're item is listed for sale! Be aware of a few hidden fees though:
1) Insertion fee - this will be advised to you just before you "confirm" that you want to list the item for sale, if you want to avoid this fee look out for free listing days.
2) final value fee - depends on what you are selling but normally it is 10% of the total sale of the item including postal costs
3) paypal fee - paypal charges use individuals higher fees than you might expect! They charge 20p plus 3.4%
So as an example if you sold an item for £2.00 and charged £1.00 postage...
= £3.00 - 10p (insertion fee) - 30p (final value fee) - 20p (paypal fee) - 10p (3.4% paypal fee) = £2.30
And out of that you still have to post you're item!
If you still want to make money on Ebay, just try and make sure you sell things that you can fit into an a4 envelope and that are skinnier than 2.5cm - it's easier to post items that are anything up to this size as you can send it in a large letter stamp.
Don't be put off by all the fees and the like though - once you've got you're head around it, you never know you might actually find selling on Ebay, whilst decluttering your house quite fun!
Also known as fee-bay, the bay of thieves and other names not suitable to mention in such polite company!
But it isn't all bad.
If you know what you're doing e.bay can be a real money spinner and all it requires is patience, a little spare time and a blind willingness to wait in for the postman and in return make endless 'post office' runs!
Aside from my day job, I seem to spend my life on e.bay. I love bargain hunting and enjoy the thrill of the chase, but I'm just as happy on the other end of the scale, writing a good detailed listing and watching the bids roll in!
I've been a member of e.bay now for the better part of a decade, so if anyone is interested, here's a bit of a guide to how to save money and make money trading on e.bay...
E.bay can be a buyers paradise. I'll say it again before the end of this review, but it's probably the biggest shop-window in the world, and you have access to it from the comfort of your favourite armchair!
E.bay sales are split between a standard auction format and fixed price 'Buy It Now' listings.
Buy it now listings are generally higher, but always check them out anyway - you will often get people who just don't want to wait the full course of an auction and fancy a quick hassle free sale, so you still might find a bargain. More often than not, though, BIN sales are professional traders (shops & dealers) who want full retail price out of a product. They might just be using e.bay as an advert for their stock - something to entice customers to their website or physical shop.
Auction listings are far more common. They can start at any price the seller chooses, but often they will have a 99 pence start price, and they can run for 3, 5, 7, 10 or 30 days. You'll find that a 7 day listing at a 99p starting price is the most common - an item will generally find its market value in that time frame.
When searching auctions, it's probably best to look at items ending soonest rather than items newly listed. Anything ending that day will usually have a few bids on it already, so you may get a good idea of how desirable it is and be able to gauge roughly what it's going to sell for.
I'd better say it now - prepare for disappointments. Over 80% of the bids on an item go in in the last 60 seconds! It's not uncommon for a sale to attract no bids for days, then have a bidding war in the dying seconds to push the price right up. There are no set increments to bid as with a live auction either - an item can jump from pennies into thousands of pounds within seconds if two people place bids high enough.
It's also worth remembering, you won't necessarily pay what you enter as a maximum price. If you're willing to pay £100 for something but the next highest bidder only goes as high as £50, you will win the item for £51. Your bids are entirely secret - only you know what you're willing to pay.
Shill bidding can be a problem if you bid too early in an auction. If you enter your £100 bid right at the start, a friend of the seller (or the seller with a different account!) can gradually enter counter-bids in small increments - maybe £5 a time - until they are the highest bidder and therefore discover what you're willing to pay. They can then withdraw their last bid, leaving you to pay the maximum!
For that reason alone it's worth placing a bid as late as possible.
There are programs you can use known as 'sniper' software which will do this for you. You can enter your bid through that third party and it will automatically place your bid in the last second of the auction. That means it's impossible to 'shill bid' against you, and also removes temptation of going higher than you were prepared if you discover someone has outbid you.
For example, I've paid double what a watch was worth after being outbid in the last few seconds of an auction. The rush of blood to the head and competitive spirit made me vastly overpay just so not to be beaten!
Buying to make money:
The above is a brief overview for anyone buying recreationally. If you're buying on e.bay with the intention of re-selling then this should help a lot.
Buy the seller!
You have to know what you're buying is on the level.
e.bay have an excellent feedback system which will alert you to how trustworthy a seller is and how long they have been trading. Obviously all sellers have to start somewhere, but a new member with thousands of pounds of luxury goods for sale should start some alarm bells ringing.
Know your product!
That is the absolute essential. Pick an area you can specialise in and follow that - whether it's vintage clothes, jewellery, watches - whatever. Knowing what you're buying will mean you shouldn't get stung buying fake goods, and will mean you have a good advantage when viewing 'lazy listings' that don't contain much information. Again, I've had some incredible results on there buying watches with zero information on the listing, simply because I can tell from the photographs what it is and what it's worth.
Source from overseas.
I buy quite a lot of things in bulk from China, and I can recommend that as a good start. There is usually a 100%-200% margin to be made (double up or triple up) just buy buying in bulk and chopping it out individually, but there are two products I have shipped from Hong Kong which cost me slightly less than £1 per unit if I buy 20 or more, and command £4-£6 each over here in the UK - more still when sold on the high street or at craft and antique fairs. You don't need thousands of pounds of capital, a business could be started with maybe £100 and increase ten fold in year one alone just by following that one tip.
Buy in bulk!
Similar to above in some ways. Not everyone will want to separate items for individual sale - it means individual listings, multiple items for post etc. Much easier to lump it all together and let someone else do the work.
I buy things like video games console bundles with a pile of games, then split it all up and sell separately. Or dvd and blu-rays. It's time consuming listing them all, but if you can make a quid profit on 100+ items, it's a weeks wages!
Close to home = cheap!
More for the big stuff this - job-lots, furniture etc.
Set your search to 'nearest first' and see what pops up in the local area (>5 miles) for 'collection only'.
Some sellers don't want to risk of posting an item, others just can't be bothered. That should be music to your ears! They have just advertised in the biggest shop window in the world, but reduced their potential buyers to a teeny tiny catchment area!
I find that auctions in particular go for about a quarter of their 'true' value when listed as collection only. It all depends how many people share the interest in the local area, but I've had watches, jewellery, games consoles and furniture for next to nothing, just the price of petrol really.
Another tip - there are often pallets full of books sold by overstocked charity shops for pennies!
As an example, I read a story a few weeks ago about a lawyer who had quit their profession to trade on e.bay and was turning over £100,000 a year. Most people would read that and be amazed. I thought "They can't have been a very good lawyer..."
Selling on e.bay isn't all people can build it up to be. There are lots of fees and if you're not careful they can eat up all your profits.
A 'turnover' of £100k is achievable for anyone with the time and energy to put in, most definitely. However, less than half of that will be profit.
Work on an average mark-up of 2x or 3x. That's about standard for a lot of items and is what trade is built on, buy for a quid, sell it for two. Instantly, then, maybe as much as half of that £100k is wiped out in stock costs.
E.bay charge a listing fee for every item you list for sale - whether it sells or not. It varies, but can be free (100 items per week can be listed free if you start at 99p on an auction) or as much as a couple of quid.
They also take 10% of the 'final value fee' - including any postage charges.
Then if you accept payment via paypal (which 95% of listings do) you're hit with another 4% charge when the money is transferred through them.
Basically, I figure you're giving 15% of your sale price back to e.bay, plus whatever it costs to post.
So that £100k, minus 15%, minus stock costs now equates to (worst case scenario) around £35,000 in your pocket, maybe as high as £50,000 if you're making good margins (200%, or a three-times mark-up on cost price).
Not an amount to be sniffed at, but I'd take a lawyers salary over that thanks!
Selling to make money:
Again, if you're not just an amateur seller clearing out the garage and want to make some money at this, then here's some help.
Badly written listings don't bring a premium.
If you expect someone to part with their cash, you need to craft a good listing. Clear, concise information in bite-sized chunks always works, even bullet-points of a products pro's and con's can help.
Make sure you know your product and then covey that to the buyer. They need all the usual sales pitch to make them buy, but delivered personally from you. You'll only get one shot at it.
Try to come up with a sale template that works for you, then just adapt it to fit every listing.
The first bite is with the eye!
Photo's are essential, so it maybe worth investing in a light box/tent or a reasonable camera. My camera is a cheap point-and-shoot that cost £50, but it does the job when combined with a professional light tent and halogen lamps. The full set of light box, tripod & lamps was just £30 (from e.bay, oddly enough) and makes my rubbish camera take photo's like a pro!
Factor in your fees!
The numbers are all their above in black and white - it's actually very slightly less than quoted, but work on 15% in fees and charges and you'll be ok. It just means that if you're looking to double up on your sales, you'll need to double the cost price then add a bit on (20% to be safe) to counter the slice e.bay take.
Again, make sure you quote enough for postage so you won't end up out of pocket there. A little tip, it might be worth offering free postage and adding another couple of quid to your asking price - buyers like to think they are getting something for nothing!
Don't sell yourself short.
Tricky one this. Auctions attract the most attention, but buy-it-now listings guarantee you the price you want.
If I'm selling bulk items individually I usually put them on a fixed price listing. They may take longer to sell, but at least you guarantee that you won't end up losing money.
For individual pieces - let's say I've found a watch with a rubbish description and shaky photographs and won it very cheaply - I'll use the auction format. All it takes is to buy something with a bad description, take good detailed snaps of it and re-list with a detailed informative sales pitch and it's a sure fire way to make money.
Likewise with things I've bought away from e.bay (car boot sale, charity shop etc). I will use the auction format and start the listing at the price I've paid - that way it's almost certainly going to run into profit, but at the absolute worst it will leave me on a break-even, not out of pocket.
I've been an amateur e.bay trader for years now, and I've learned how to make it into a profitable exercise the hard way. Plenty of small losses, followed by a few small wins and now I'm trading there almost full time and have built up a strong reputation and have 1000+ feedback rating.
e.bay has a bad reputation at times, but for those who know how to use it to their advantage it is an incredible strong buying and selling tool.
Time and patience is all it takes to make a few quid, and if you have a strong interest in something (anything), especially collecting something, it can be a lot of fun too!
The fees are high for what it provides, but sadly there isn't a viable alternative. Live auctions are good, but fees are just as high with a smaller audience. Other sites have tried to emulate e.bay (gumtree etc) but just aren't as big - they can't come close to the market share that e.bay have built up over the last 20 years (founded in 1995) and in this case size really does matter!
Personally I think the fees are worth it considering the scope and reach e.bay have. I've bought and sold all over Europe, America and Australia - all without leaving my home town!
Happy shopping, happy shoppers!
I have tried eBay for both buying and selling and have problems in both ends dealing with disputes. After being sick by the ever-changing TCs and nasty polices, I decided to search for alternatives.UK startup hirejungle.co.uk launched a while ago a service for 'try before you buy' Bay items. I have used it 3 times for buying electronics, having returned my Ipad in one occasion, and I can confirm the service was superb. You should learn from SMEs eBay!!Here is the link to that try before you buy section: http://www.hirejungle.co.uk/rent-ebay.html
I have been a member of eBay.co.uk for a few years but have never really learnt how to navigate my way through the site properly. It is only in the last few months when I have started to learn how to use it. And I must say that the more I use it the more that I enjoy it.
I have tried to purchase items in the past but had always been unsuccessful in my attempts and have lost out on items that I really would have liked. But that's just life. You don't always get what you want. But I did manage to successfully win two Tiffany style lamps worth about £100 each for £20. These were perfect for Christmas presents for some of my family. I was over the moon with my purchases. There was a little bit of confusion over the payment but thankfully my partner managed to sort this out for both me and the seller. So far these remain my only purchases on the site but I am sure more will follow.
As of yet I have not sold any items on eBay but I do intend to put a few items on over the next few months as I try to get my furniture restoration business up and running. So I will be putting the odd piece of furniture up and hopefully I will be successful and will make a profit.
My partner has been using eBay for a long time and has sold and bought many items over her time using it. She has many tips which she likes to pass on to me for both buying and selling. During the build up to Christmas she was using the website a lot to pick up bargains for Christmas presents. She was also able to sell a few things before Christmas as well. So eBay was definitely a success for our household over Christmas.
eBay is a great place for anyone to pick up a bargain. If you are hoping to buy something there is a good chance that you will find exactly what you are looking for on the site. If you are prepared to spend a bit of time looking and searching the site will work out for you.
Of course there are downfalls with the site. Other users of the site can be rude in their messages to you. And there is an element of mistrust when it comes to buying other peoples items, as you can't always guarantee that they are selling genuine items, or that they are always in the best condition. But that is a risk you take when you are searching for a bargain. But you can't control the other people use the site, and you should not let those people ruin your experience of the site.
I recently helped one user sell some of their items. They had listed these items several times over a the last year and never had a bid. So I offered a bit of help which he was asking for. He was extremely grateful and his items sold. He has since sent me a couple of emails to thank me. I was a bit hesitant to send the initial email with some suggestions for him, I didn't know how he would react. But it all turned out well.
Overall I like the site and would highly recommend it.
EBEY WILL ALWAYS PROTECT THE BUYER, i SOLD A SET OF 4 PAPERWEIGHTS FOR £372 AND SENT THEM OFF. THEY WERE IN A CUSHIONED, PRESENTATION BOX THAT HELD THEM IN PLACE SIMILAR TO EGGS IN AN EGGBOX. THEN PRESSENTATION BOX WAS THEN PACKEGED IS A LARGER BOX WITH HALF A TON OF BUBBLEWRAP. THE BUYER SIGNED FOR SAFE DELIVERY ON THE THURSDAY MORNING BUT LATE ON THE MONDAY EVENING AFTER, SHE CLAIMED THEY WERE DAMAGED!, SHE SAID THEY KNOCKED AGAINST EACH OTHER WHICH WAS IMPOSSIBLE! EBAY SIDED WITH HER, TOLD HER TO RETURN THEM TO ME. THE DAMAGE IS NOT CONSISTANT WITH HER CLAIM, SHE HAS OBVIOUSLY DROPPED THEM YET EBAY WON'T LISTEN AND ARE PURSUING ME FOR THE MONEY. THEY PROTECT THE BUYER EVERY TIME, NOT THE SELLER
I've been a member on eBay for well over 10 years. I can actually remember the first purchase I made.... It was a silver Tiffany & Co ring that I still have to this day. Somewhere.
I remember the thrill of winning that first auction. And that's a buzz that I still get when I'm bidding on something I really want.
I started selling items on eBay probably about 4 years ago. My ex had moved out of my house and he had left a load of his stuff here and he refused to come and collect it instead wanting me to go to the time and effort of dumping it. But instead, I decided to put it on eBay and are what happened!
He left loads of CDs, computer games, half full bottles of aftershave, decent branded clothes. And over the course of about 3 weekends I listed maybe 60 items, all starting at 99p and all with no listing fees. Although obviously there are final value fees to be paid when the item sells.
I remember after fees and postage costs I pocketed about £300 which I was insanely happy about as it also meant I didn't have to take all the stuff to the tip. Don't get me wrong, some of the stuff was thrown out as it didn't sell, but the extra money did come in handy.
But that was all a long time ago and unfortunately things and people appear to have changed on eBay.
There is a new thing (I think) on eBay that guarantees that your purchases on eBay are as you expect or your money back. That's great news for purchasers, but what about sellers?
I sold a handful of items about 6 months ago and was then forced to deal with one of the rudest people I have ever encountered. I should probably point out that I do not like online nastiness. At all. Blame it on some horrible experiences a few years ago but I just do not cope well with it.
Even when I get my Dooyoo mail email each morning, if I see I have a new comment on one of my reviews my heart leaps into my throat as I worry it might upset me. Silly aren't I?
So sadly one of the people I sold to was very very rude. It's only a small thing but if I was going to message somebody through eBay I would pretty much start the message with "Hello" or something similar, wouldn't you?
The message I received was "I have complained about you to eBay as I want my money back". What the?!!
I responded to the person asking what the problem was in order to try to resolve things as I didn't want a whole bad feedback thing and I just got such rudeness! Long story short, eBay immediately took the purchaser's side and returned funds to her from my PayPal. I thought this was a real shame as as I say, I have been a member there for well over 10 years and have over 500 positive feedbacks whereas she had only signed up a month before.
3 weeks after the incident, I contacted the purchaser again asking if she could return my item please (it had sold for over £20 and had had over 15 bidders on it so I wanted to get it back and relist it!) just to receive yet another rude mail from her saying that she didn't have to return the item to me!
I forwarded her mail to eBay and later received notification from them that they had reversed their refund decision (I don't know if eventually they did look into her status and mine) and I got my money back. To this day I don't know if eBay just gave her her money back and gave me mine back and if so, is that why their fees are so high, but this last recent experience has certainly put me off selling items for a while.
It is a shame as I am just an individual who was looking to clear out a bit of space in my home and make a few extra pounds but I have been put off now.
sold two items as cash on collection and not heard from buyers. ebay will do nothing, can't even leave neg. feedback for buyers now. relisting is a waste as the items are now marked.
I have used and will reluctantly have to continue using eBay as it is the market leader. It has become so since it bought out Yahoo! auctions in about 2002. The eBay monster is such a monopoly, and has taken advantage of this by it's poor quality of service, overpriced listing fees, it's relationship with PayPal, it's baroque functionality, etc. It is a place where unscrupulous sellers can fob off cheap but worthless goods that would not be sold elsewhere for fear of loss of reputation, and eBay makes it difficult for the buyer to get their money back through insisting to returned goods be tracked, who wants to pay for tracking when the goods only cost £5 say. Lesson learned - buy the best from the best and that is not eBay. Like any Monopoly power somebody is making a fortune for little effort, and it's not you.